Qantas Airways

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 206 reviews
5/10
4 star Skytrax Rating
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5/10

"Spa service fantastic"

(Australia)

Great restaurant service and food. Spa service fantastic. I had facial this time. Plenty of drinks and fruit available. Internet service good computers available as well. Private office is good for some last minute work.
AirportSydney Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"entire feel is shocking"

(Australia)

The One world lounge in LAX is as bad as the rest of the airport the First lounge bit gets so cramped before the night time international flights go out that they have to ask passengers via the speaker system to keep all seats free from bags etc so that everyone gets a seat - being cramped into a lounge area with several complete strangers is not my idea of First! Entire feel is shocking and while they have quite nice food options and Champagne the service buffet maintenance etc are not up to scratch during busy periods.
Lounge NameOneworld Lounge
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"comfortable enough"

(Australia)

Small and confusing opening times especially when flights are delayed. The lounge closes you get asked to leave and then can re-enter once it opens later in the morning. Comfortable enough with usual food and drinks. No coffee barista. Wifi works and cold drinks are cold.
AirportDarwin Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"large and spacious but somewhat dark"

(Malaysia)

Used the lounge in the morning for an international flight to Kuala Lumpur. Large and spacious but somewhat dark. Adequate terminals and wi-fi was available. There was no hot food on offer in the morning just a selection of cereals fruit and yoghurt. A fried or boiled egg would have been nice. The coffee was very good as were the fruit juices on offer. Toilets were clean and well appointed with showers for use. Overall a nice experience but it would have been nice if they had a hot buffet for breakfast.
AirportAdelaide Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"facilities are fair"

(United Kingdom)

Used the lounge when travelling British Airways F-class from HKG to LHR. Facilities are fair but not really up to many airlines First Class levels. The prospect of trying to snatch a meal/dinner before the flight was very limited and aside from some snack type foods or soup there was nothing. Staff at reception polite and friendly but no other service really offered in the lounge aside from cleaning staff. Shower facilities are at the basic end of the quality scale and very mean in terms of the amenities they offer. Not a patch on other Qantas lounges in Australia and clearly BA tries (yet again) to save by using this lounge for their customers (not even any BA branding visible.
AirportHong Kong Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"lounge is spacious and ample seating"

(Australia)

Lounge is spacious and ample seating. The food selection while not varied was abundant for the lounge. Shower amenities excellent however a bit concerning to see mould growing on the tiled walls. Catering staff asked if she could make sandwiches for me - a nice touch. Drinks ample. There is not much of a view from this lounge but not a problem for short stay. Internet wifi super.
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"very clean and lots of staff"

(Hong Kong)

Lots of free PC's and different types of seating. Busy but some seating. Really good range of drinks and snacks- no sandwiches but lots of hot food and salad if wanted. Very clean and lots of staff. Impressive.
Lounge NameGalleries Lounge
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"lack of toilets"

(Australia)

Qantas has hired room 5 above gate 21 which is a fairly large area. Lounge had a good feel to it with plenty of food and drinks available. Staff good and children rooms and business computers plentiful. Only gripe would be the lack of toilets. Toilets were huge one toilet rooms and the lounge only had two per gender. Seeing as this route has only been operating the last 2 months this lounge is more than adequate for the one Qantas flight
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"a pleasant lounge"

(United Kingdom)

A pleasant lounge with showers and willing staff. Fine selection of food - wines not a great standard. Plenty of seating and computer positions. Sadly no view. Shared with BA - but few UK newspapers.
AirportHong Kong Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"nice atmosphere comfortable lounges"

(Australia)

Nice atmosphere comfortable lounges great wifi stunning bathrooms but food choice very poor and no view or outlook.
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no