"unimpressed with the limited food"
4 reviews Brett Kerrison (Australia)
I was very unimpressed with the limited food at the Qantas international lounge at Sydney Airport. There is a very limited view of runways, the drinks are good quality and the staff are friendly enough. There was plenty of seating when I was there (late evening) but would think would have limited seating during peak times
Airport | Sydney Airport |
Type Of Lounge | Business Class |
Date Visit | September 2015 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Staff Service | 12345 |
Recommended | yes |
"the service is nice"
3 reviews Andrew Jerome (Australia)
This lounge is nice, even though Sydney airport is very unpleasant. The service is nice, and the food offering is quite reasonable.
Airport | Sydney Airport |
Type Of Lounge | Business Class |
Date Visit | August 2015 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"one of the best lounges I have visited"
3 reviews Andrew Jerome (Australia)
Definitely one of the best lounges I have visited. The service is wonderful and the food offering is great. The showers are amazing and well staffed. I would look forward to visit this lounge again.
Airport | Hong Kong Airport |
Type Of Lounge | Business Class |
Date Visit | August 2015 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"Terrible food, no service"
Leslie Margulis (Australia)
What a disappointment. You think Qantas Airways would use this as a perfect example given this is the home airport. Terrible food, no service, self service bar. The only good thing that I can say about it was that the bathrooms were clean. Qantas management should see the level of service and food offered by competing carriers.
Airport | Sydney Airport |
Type Of Lounge | Business Class |
Date Visit | August 2015 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"outstanding lounge for amenities"
S Symon (United States)
Outstanding lounge for amenities, staff, and food. As a Oneworld Emerald through BA I had access to the lounge despite not traveling on a first class ticket and I was impressed. A huge range of wine and newspapers offered. I dined in the restaurant area with a superb three-course meal.
Lounge Name | First Class |
Airport | Los Angeles LAX Airport |
Type Of Lounge | First Class |
Date Visit | July 2015 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"Most impressive in all aspects"
7 reviews A McNicol (Australia)
Most impressive in all aspects. This is the best airport lounge I have visited (sadly I have not seen the QF First Class lounge in SYD). Plenty of seats, good views over the airport, excellent food and drink offerings with attentive staff. A great improvement over the lower level dungeon that used to exist in HKG for business and club members a few years ago.
Lounge Name | Qantas Club |
Airport | Hong Kong Airport |
Type Of Lounge | Business Class |
Date Visit | August 2015 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"woefully inadequate space and seating"
7 reviews A McNicol (Australia)
Woefully inadequate space and seating for the morning crowds. Passengers pacing the lounge looking for seating were a regular occurrence. The food is good and staff excellent but it simply is not big enough for the peak traffic time.
Lounge Name | Qantas Club |
Airport | Sydney Airport |
Type Of Lounge | Business Class |
Date Visit | July 2015 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"lazy imitation of it's counterparts"
1 reviews T Savage (Australia)
The Qantas international terminal business class lounge is a lazy imitation of it's counterparts. There is a lack of service generally, the bar is self service and the variety of food offerings are minimal. The lounge seems to have more in common with the lounge at the leisure destination on the Gold coast than the Qantas lounge in Singapore. Traveling with a young child, I headed for the kids corner to keep our daughter entertained as we prepared for our flight. In this case the 'corner' was very much that, distant from the lounge proper so that a responsible parent flying solo with their kids is unable to get away to the bar or food counter to get any meals without packing everything up and lugging it all with them. There was no offer from the lounge staff to watch our bags, entertain the kids briefly or to bring any food or drinks. What was available in the kids corner was adequate but a few TVs and some toys and beanbags are not especially creative or novel. These small touches make a big difference. While the lounge offers a quiet place to relax before a flight, it could be improved to bring it up to scratch and meet expectations.
Lounge Name | Business lounge |
Airport | Sydney Airport |
Type Of Lounge | Business Class |
Date Visit | June 2015 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"food options were terrible"
N Hodgson (New Zealand)
Food options in the lounge were terrible, and in much need of an upgrade overall which I understand is coming. Very little natural light, and found it quite depressing. Internet was appallingly slow also. Ended up leaving and spending time in the departure. More vibrant, well lit, and much better food options!
Lounge Name | Qantas Club |
Airport | Auckland Airport |
Type Of Lounge | Frequent Flyer |
Date Visit | June 2015 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Wifi Connectivity | 12345 |
Recommended | no |
"staff were very polite and friendly"
1 reviews W Blades (Australia)
Lounge was clean, comfortable and staff were very polite and friendly. On our visit on 9 July 2015 there was a high number of children in the lounge (families like ourselves travelling) which made things rather congested given the small lounge size. Unsure if this was usual given it was the end of Australian school holidays. Food was limited, but fresh and of good quality. Once again the lounge was heavily congested, so this may account for the limited availability of food. Lounge was located very close to Qantas boarding gates and only a short distance from a dedicated smoking room which makes things easy if you happen to be a smoker.
Lounge Name | First Class |
Airport | Tokyo Narita Airport |
Type Of Lounge | First Class |
Date Visit | July 2015 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |