Plaza Premium

Lounge Reviews

No Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 23 reviews
6/10
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10/10

"spacious and comfy seating"

(Hong Kong)

Verified Review | It is interesting to note that there are 2 Plaza Premium lounges in Taipei Taoyuan Airport and they are just 1 minute of walk away from each other. The one i visited was the bigger one. The lounge was pretty big and empty, not much people, at around 8pm. To my surprise, there was the famous Taiwan-style beef noodles on order and it was quite good. Also, there were fried fish, steamed dumplings, rice bread and some others, pretty good. For drinks, there were also a selection of white wine and red wine, soy milk, milk, a selection of soft drinks, tea bags and juice. Overall, the food and beverage are very nice. The lounge has really nice spacious and comfy seating. And it is very clean and new. Compared to the plaza premium lounge in HKG, this one is much much better.
Lounge NamePlaza Premium
AirportTaipei Airport
Type Of LoungeMembers
Date VisitAugust 2017
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"As a free lounge it is alright"

(Hong Kong)

Verified Review | This lounge is the so-called ordinary lounge as many ordinary credit cards grant free access to this lounge so the food choice, the food itself are all ordinary. And this lounge is often full. This time i arrived at 6 am. Did not have much expectation for such an early visit. There were almost no hot food, just some bread, very bland fried noodles and ordinary rice cake. There were also a salad bar and cookies. The soup noodles with fish balls began serving at 6:30 am and there was a long queue for this as other food are really not attractive at all. There are plenty of drinks choice, almost all soft drinks you can name can be found. As a free lounge it is alright.
Lounge NamePlaza Premium
AirportHong Kong Airport
Type Of LoungeMembers
Date VisitAugust 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"not premium, not special"

(Qatar)

Verified Review | It's up on a plaza, not premium, not special. It's more like a retreat from the crowds below. It's toilets are well air conditioned, but it's roof is open to the hot terminal building. It's a help yourself to some nuts, cake and rice kind of lounge. As a first class traveler, or business class traveler you will be happy to escape inside here- but it's no 5 star event. Power for your laptops, not too crowded, a bit noisy from the terminal below.
AirportRiyadh Airport
Type Of LoungeFirst Class
Date VisitMay 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"One of the best independent lounges"

(Saudi Arabia)

Verified Review | One of the best independent lounges in Heathrow Terminal 4. Space was ample and seating was spread out, food was tasty and had a reasonable variety. The Karak tea offered at breakfast is great. Very high standards in terms of service and overall appearance of the lounge. I actually prefer using this lounge over other airline provided lounges when flying Business from Terminal 4, as I have access through it via Lounge Key Credit Card membership.
Lounge NamePlaza Premium
AirportLondon Heathrow Airport
Type Of LoungeMembers
Date VisitNovember 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"isn't the nicest of lounges"

(United Kingdom)

Verified Review | This isn't the nicest of lounges, used when flying with Qatar Airways. At check in we were directed to the Malaysian Airlines Golden Lounge, but when we got there they said Qatar business class had to use the Plaza Premium. This is a facility used by several airlines for Business class, but also by anyone who pays to access. It's a gloomy brown inside. We didn't try the small food buffet, and when we got a drink from the bar we had to show our boarding passes, otherwise the drinks were not free. The showers were closed off. Toilets were just OK. There are views over the apron, which I always appreciate.
Lounge NamePlaza Premium
AirportKLIA Kuala Lumpur Airport
Type Of LoungeBusiness Class
Date VisitMarch 2017
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"never go back to this lounge"

(Qatar)

Verified Review | I am terribly disappointed by this lounge. The lounge was crowded, noisy and not at all comfortable to relax. The food available was extremely bad, it was like an insult to the passengers. As if having a bad selection was not enough, many of the food trays were empty and was not refilled even after waiting for a while. I would never go back to this lounge.
Lounge NamePlaza Premium
AirportKLIA Kuala Lumpur Airport
Type Of LoungeBusiness Class
Date VisitMarch 2017
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
no
9/10

"pleasure for panorama views"

(Denmark)

Verified Review | I used this Plaza Premium Lounge in Phnom Penh (PNH) international airport as a customer with Malaysia Airlines. Was indecisive on choice of draught beers but ended up favouring Carlsberg. My third visit to this lounge and all three times have given me great pleasure for panorama views, service, spaciousness, facilities. Have accessed with Qatar Airways and this time with Malaysia Airlines. Purchased access is also possible though a bit pricy (39 USD/2 hours). A true first class lounge lifted one floor up over the terminal area but open to the terminal providing a good airflow and feeling of lots of space. Loads of good foods, there is even a Bakery! Massage and Spa sections. Fitness, showers, private rooms. View to town on one side and to airbridges on the other. No champagne or sparkling wine. Canned beers have been removed.
AirportPhnom Penh Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"a really good lounge"

(Vietnam)

Verified Review | Qatar Airways use the Plaza Premium Lounge in Phnom Penh (PNH) international airport. A really good lounge, spacious, view to tamarc on one side and town on the other. 3rd party lounge that most airlines uses. Also, access with PP or pay 39USD/2 hours. Loads of local hot foods, a bakery, massage, fitness, showers. No champagne, 2 wines, international and local draft and canned beers. Good internet, staff very attentive.
AirportPhnom Penh Airport
Type Of LoungeBusiness Class
Date VisitDecember 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"lounge is fantastic"

(United Kingdom)

The Plaza Premium lounge at London Heathrow Terminal 2 is fantastic. Lovely food, lots of choice, hot and cold. Ample choice of drinks hot or cold. Plenty of comfortable seats, or tables and chairs for eating at. Newspapers to read. Staff helpful. Well stocked bar. Toilet and shower facilities were very good.
Lounge NamePlaza
AirportLondon Heathrow Airport
Type Of Lounge Other N/A
Date VisitAugust 2016
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"would fail food hygiene standards "

(United Kingdom)

A plastic piece in the pastries, black hair in the roti, and a ridiculously complex process to get on the WiFi. Complain to the supervisor who makes a phone call and says the duty manager is on the way and then says he is actually also the duty manager. If this place was in Europe it would fail food hygiene standards and be shut down, while the manager would be locked up for being delusional. This and the poor experience at Hyderabad airport generally does not leave travellers with a good final impression of the city.
AirportHyderabad Airport
Type Of LoungeBusiness Class
Date VisitOctober 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
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