Plaza Premium

✅ Trip Verified | The Plaza Premium lounge in Terminal 3 is a welcome oasis from the crowds in the concourses and gate areas. Simple decoration, very clean, nice ambience and very comfortable. The staff is very friendly. The food & drink selection consists of the usual sandwiches, snacks, juices, coffee and soft drinks and most importantly a hot buffet with 4 entrée selections including one vegetarian entrée. The chicken kabob skewers were excellent. more than adequate (cereals, sandwiches, juices, coffee and soft drinks). The lounge was busy but not overcrowded. The bathrooms were very clean and maintained frequently at regular intervals. Wi-Fi was very strong and fast.

✅ Trip Verified |  Used this Plaza Premium lounge at T4 on a Sunday evening, and it is not fit for purpose. More customers than seats, the lounge was filthy, the toilets even worse. As a Business Class customer on China Southern I expected better than this, and it has to be one of the worst lounges I have ever visited. An absolute disgrace, Plaza Premium should be ashamed.

✅ Trip Verified | The lounge unfortunately must substitute the closed Star Alliance lounge on a SWISS flight. Obviously when paying everybody can enter this lounge, which is far too small. The place is looking very dated and overused, very poor choice of food, "hot" food lukewarm to cold. Soda drinks out of dispensers not chilled enough and lack of ice. Also guests have to pay for alcoholic beverages. Restrooms not very clean, unfriendly staff. I left this overcrowded place and went to eat something decent with a decent glass of wine outside.

✅ Trip Verified | Plaza Premium US Departures lounge. What's not to like about this brightly lit lounge with clean bathrooms and hot breakfast/hot lunch. The hot breakfast offered scrambled eggs, a selection of breads and other dairy products such as yogurt and fresh fruit. The hot lunch offered salads along with 2 other entrees (Asian style chicken and a pork entrée). The lounge was quite busy late mid-morning and just before lunch time. The WiFi was easy to connect too and fast. There is a bar in the middle that divides the two seating areas. Staff was very friendly and welcoming. I would not hesitate to use this lounge again the next time I fly through YVR.

✅ Trip Verified | A generic lounge used by numerous airlines and is also pay for use, so probably at peak hours it might get crowded. However this brand new lounge at Soekarno-Hatta Terminal 3 International Departures is definitely a huge improvement compared to the previous far smaller facility. Spacious, lots of seating, nice coffee bar, excellent bar service (though there isn’t a very wide range of alcoholic drinks) and decent food options. There is even a Spa for a quick massage before your flight (did not use it, but prices seemed to me reasonable). Spend some relaxing time and really enjoyed it.

✅ Trip Verified | This is my second visit within 5 months but the Lunch menu was same as before. I think they have a fix menu for everyday lunch. Although the food taste is good as authentic Indian food that is the positive thing there. Next month may be I visit this place again. I hope I will not find this Menu again.

✅ Trip Verified | New Plaza Premium lounge finally open at Clark Airport. This is a proper lounge. On the time of visit there were three main course meals available, a reasonable selection of wines, no spirits, soft drinks, and a damn good coffee machine. There is also a smoking area. What was outstanding about this lounge was the quality of the staff. Absolute sheer perfect service. Very friendly. Very professional. Very well presented and smart.

✅ Trip Verified | Use quite often this lounge as all Star Alliance Airlines do use it for their business class passengers and also Gold Members. It is quite basic but still good. There is bar area, where one can get coffee, beer and wine (haven't seen spirits) and a buffet area. It tends to get a little crowded (and hot) sometime, but behind the buffet area there still is more seating (where it is normally very quiet and cooler).

✅ Trip Verified | Plaza Premium lounge used on Westjet Airlines trip. Crowded pathetic and dirty washrooms, not impressive. 15 mins to gate 2a with no real directions. Closed at 8.30 luckily I followed other WestJet travellers who knew that 2a was in that direction. Food options were non existent when I arrived.

✅ Trip Verified | The lounge is relatively convenient with tables and decent wifi. However, the food selection is uninspiring and several of the trays remained empty despite having paid for the ‘diner package’. The $35 cost does not include alcohol and you have to request coffee or tea. The toilets, although clean, were not impressive. The most annoying aspect, however, was a near-constant barrage of loud conversations between lounge staff and other airport workers. As well as helping themselves to generous portions of food the staff seemed to wander in and out at random. This lounge is best avoided.