Philippine Airlines

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 386 reviews
6/10
3 star Skytrax Rating
Sort Reviews by :
Show
3/10

Philippine Airlines Business Class Lounge - Bangkok Suvarnabhumi Airport

Review by (Philippines)

PR has no business class lounge in BKK and makes use of Thai's Royal Silk Lounge. The lounge has a tired feel to it with the upholstery of the furnishings worn out cracks in the walls and tiles in the toilets and rather dirty carpets. Food was edible enough with a healthy selection of drinks. In the absence of good places to hang out in BKK while waiting for a flight this lounge would do but am sure they can do better Not the best I've been in but not the worst.
Lounge NamePHILIPPINE AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

Philippine Airlines Mabuhay Business Class Lounge - Manila Airport

Review by (United Kingdom)

Food very poor - not catering for western customers could only eat scrambled eggs.No croissants or other edible bread Filipino bread tends to be limited to relatively sweet rolls. No bottled mineral water only purified water from a dispenser. They seem to cater for Filipinos. Urinals in toilets were smelly.
Lounge NamePHILIPPINE AIRLINES MABUHAY BUSINESS CLASS LOUNGE REVIEW
AirportManila Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

Philippine Airlines Mabuhay Business Class Lounge - Manila Airport

Review by (United States)

For such a lounge it's definitely substandard. What I have not found in previous comments/reviews is the washrooms (there are no showers as noted by others) which are tiny! These which are supposed to handle multiple persons are barely larger than those on the aircraft and have a total of two sit type toilets and inadequate room for those waiting or those wishing to wash hands etc. after use.
Lounge NamePHILIPPINE AIRLINES MABUHAY BUSINESS CLASS LOUNGE REVIEW
AirportManila Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

Philippine Airlines Mabuhay Business Class Lounge - Manila Airport

Review by (Taiwan)

Minimal service and a decor that could generously be described as "dated". Food and beverage service was also minimal and it is disappointing especially in a country so strong in the service sector.
Lounge NamePHILIPPINE AIRLINES MABUHAY BUSINESS CLASS LOUNGE REVIEW
AirportManila Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

Philippine Airlines Mabuhay Business Class Lounge - Manila Airport

Review by (Australia)

For a business class lounge Manila is definitely sub-standard. Some staff are friendly and helpful others less so. Food and beverage are average. Manila however lacks one of the basic necessities namely showers. The lounge is in urgent need of an upgrade.
Lounge NamePHILIPPINE AIRLINES MABUHAY BUSINESS CLASS LOUNGE REVIEW
AirportManila Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

Philippine Airlines Mabuhay Business Class Lounge - Manila Airport

Review by

Apart from the friendly greeting when entering this lounge there is nothing good to report. The food was very basic and not that fresh. Coffee lukewarm. Service staff indifferent. Furniture in need of an upgrade facilities basic. It would not take a huge investment to make improvement to this facility
Lounge NamePHILIPPINE AIRLINES MABUHAY BUSINESS CLASS LOUNGE
AirportManila Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

Philippine Airlines Mabuhay Business Class Lounge - Manila Airport

Review by

This is one of the most "bland" looking airline lounge that is in strong need of a major overhaul. Despite this staff were friendly and there was enough food and beverages for travellers. There are no windows and with minimal entertainment despite an occasional DVD played on the big plasma television. Philippine Airlines really need to overhaul and improve their premium services in order to remain competitive.
Lounge NamePHILIPPINE AIRLINES MABUHAY BUSINESS CLASS LOUNGE REVIEW
AirportManila Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no