Norwegian

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 4 reviews
8/10
3 star Skytrax Rating
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9/10

"a very nice lounge"

(United States)

Verified Review | Norwegian Airlines uses the No 1 lounge for their Business Class passengers. This is not a really big lounge and they can require reservations. When I arrived at the lounge I was asked if I had a reservation, and I was clueless. When I showed them my boarding pass they said they reserved spots for their Business Class passengers that are on flights so it was no problem. If you did not have a reservation and you were just using your membership or some kind of pass, they were not allowing people in as they were full that day. So, make a reservation if you are not flying Norwegian Business class. As far as lounges go, this was a very nice lounge. It is under construction now so the access is a bit strange. There was a really nice "library" which was a quiet area. Nice comfortable chairs and a long table that had some computers you could use. The main lounge was broken up into different areas which allowed for a lot of seating choices. They do a very nice breakfast spread which they take down at 11:00 and bring out lunch things. They also have a menu you can order from and they will prepare fresh food for you. That was really good! This lounge was better than either of Etihad's lounges in BKK or ABU as far as food choices. They offer the usual beverages, and have a sit down bar with a bartender. I did not notice any shower or sleeping areas. Free wifi. They have a monitor for flights inside the lounge.
Lounge NameNo 1 Lounge
AirportLondon Gatwick Airport
Type Of LoungeBusiness Class
Date VisitDecember 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"far exceeding my expectations"

(Germany)

Norwegian Premium passengers receive complimentary entrance to the OSL Lounge near the international gates. This lounge also services Emirates, Qatar, Lufthansa and Air France, just to name of few, so you can understand why the experience is so good. The lounge's atmosphere is quiet, calming, sophisticated and comfortable. The food is plentiful, well presented and tasty. There is a broad selection of papers and magazines, even Wallpaper! The wifi works well. Moreover, the lounge was well maintained, not crowded and very relaxing. I spent two hours there in transit and it is now on my "favourite" list of lounges. I wasn't expecting all this from Norwegian - a "low cost carrier". Norwegian is far exceeding my expectations. I am giving Norwegian the experience very high marks because I am not paying for the 5 star price!
Lounge NameOSL - Lounge
AirportOslo Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"lounge was manic and very busy"

(United Kingdom)

Arrived at the Lounge roughly 16.00 on Saturday. Friendly greeting but the lounge was manic and very busy. We had to work out how the system worked as we were not told by the reception staff even though we said we had never visited the Lounge before. Once we figured out the food (hot snacks and cold assortment) and the drinks system, we sat down. The only downside was the air conditioning - it wasn't working. They had very large fans trying to cope with the very hot atmosphere in the Lounge (the lounge faces south with glass windows) but because of the high temperatures, they really couldn't cope. Overall, not a relaxing experience at this time.
Lounge NameGatwick Lounge
AirportLondon Gatwick Airport
Type Of LoungeBusiness Class
Type Of Lounge Other N/A
Date VisitJuly 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Staff Service 12345
yes
9/10

"lounge was very restful and welcoming"

(United Kingdom)

Entered lounge at 20.00 hours on a Saturday. Lounge was very restful and welcoming. Not shown what to do but soon worked it out. Good selection of drinks and snacks available. Lounge was very calming and relaxing - just what we needed before a long flight. This is a good lounge and would recommend it.
Lounge NameKorean Air
AirportNew York JFK Airport
Type Of LoungeBusiness Class
Date VisitJuly 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes