Airline of the Year  

No.1 Traveller

Lounge Reviews

No Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 5 reviews
4/10
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4/10

"Meals are weird"

(United Kingdom)

Unverified | The clubroom part of the lounge at the entrance is a calm and quiet area where people can relax in comfy armchairs and sofas in actual rooms. The rest of the lounge is an open space restaurant, bar and resting area. It has a separated quiet room which seems a bit useless due to the clubroom part of the lounge. Food must be ordered at the bar and is served by hosts. The menu provides limited choice and the portions are small, feel free to order two (three) mains immediately. Meals are weird, the greek salad contained lentils, cous cous and was served on a pita. When placing the order a number plate is provided, then hosts are walking around the area hunting for the number with the order, making service a bit slow. One meal was forgotten by the staff, had to be re-ordered. Desserts were represented by one type of flapjack. The bartender struggled to recognise the bottles behind him, I had to direct him to find the Martini Bianco.
Lounge NameNo.1 Lounge
AirportLondon Gatwick Airport
Type Of LoungePay to Use
Date VisitJune 2017
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
9/10

"Staff were pleasant"

(United Kingdom)

Unverified | Free entry with Norwegian Economy Plus ticket. The selection of waitress served food was very good and the presentation innovative; quality was very good. Varied seating with some seats looking on to runway. Staff were pleasant. A bit crowded but it was very pleasant and a nice start to a journey ending in the awful Orlando Airport.
Lounge NameNo.1
AirportLondon Gatwick Airport
Type Of LoungeBusiness Class
Date VisitMarch 2017
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"amazed anyone would pay for access"

(United Kingdom)

The No.1 Traveller Lounge at Gatwick was offered as part of booking and isn't the Virgin Clubhouse. I'm amazed anyone would pay for access to this lounge. It's cramped. The food is decidedly average and over breakfast : early morning they struggled to maintain quantity never mind quality. Bar is serviced and limited selection only. Toilets were a disgrace and need refurbishment. When we arrived had to clean tables to find a space. Subsequently an overworked but pleasant young staff member got on top of the cleaning of tables - just! Perhaps some of those standing around at the bar / entrance might have helped? Paper selection was ok and same goes for magazines although both were limited in number.
AirportLondon Gatwick Airport
Type Of Lounge Other N/A
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"food is limited"

(United Kingdom)

Used this lounge with my Priority Pass membership. The food is limited and the room itself is quite small. Shame there are no toilets in the lounge itself, which means you have to leave the lounge then re enter an explain to the staff that you have already signed in. Wouldn't recommend if you are paying for access.
Lounge NameNo 1 Traveller
AirportBirmingham Airport
Type Of LoungeFrequent Flyer
Date VisitJuly 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"was refused access"

(United States)

Can't say as I was refused access via a rather nasty little sign stating No walk ins before 7pm! Never seen that in the terms and conditions nor any requirement to pre book.
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no