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Malaysia Airlines

Lounge Reviews

No Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 105 reviews
4/10
No Skytrax Rating
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10/10

"good seating areas"

(United Kingdom)

Verified Review | The Golden Lounge in the satellite terminal at KLIA is great, plenty of space good seating areas and lots of different food options, We always go when we have a long connection on our outbound and on inbound flights. Plenty of staff clearing food dishes and replenishing the trays. Both Malaysian and western meal options, I had a great chicken chasseur and potatoes. Staff have been friendly.
AirportKLIA Kuala Lumpur Airport
Type Of LoungeBusiness Class
Date VisitMay 2017
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"with limited facilities"

(Singapore)

Verified Review | Overall average performance at this Domestic Gold lounge, up to the standard. The food was cool, but there was 2 active store with wantan noodles and laksa, the majority local food. A simple interior design with limited facilities for domestics lounge.
AirportKLIA Kuala Lumpur Airport
Type Of LoungeBusiness Class
Date VisitJune 2017
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"a little disappointing"

(United Kingdom)

Verified Review | The lounge (regional lounge in main terminal) is a little disappointing for a home base lounge, They have lots of spaces for chairs and a mediocre food selection, noodles and a couple of other hot choices ? a few little sandwiches but the lounge just needs a little more. Selection of Hot drinks to be asked for and usual soft drinks on offer. Toilets and showers just about passable but its a shame when they can get it right in the Satellite lounge.
Lounge NameBusiness Class lounge (non satelite)
AirportKLIA Kuala Lumpur Airport
Type Of LoungeBusiness Class
Date VisitMay 2017
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"old, but well functioning"

(Vietnam)

Verified Review | Lounges in Yangon International Airport in Terminal 2 (used by Malaysia Airlines) render two options: both are called Royal Jade Lounge which are 3rd Party lounges. Lounges are old, but well functioning, good chairs, quick internet, and I had many choices for breakfast. Good atmosphere, active staff, though limited language ability. Plenty of beer brands in coolers, otherwise no alcohol. Nice coffee options and loads of cakes and cookies.
Lounge NameRoyal Jade Business Lounge
AirportYangon Airport
Type Of LoungeBusiness Class
Date VisitMarch 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"limited beverages and no alcohol"

(United Kingdom)

Verified Review | Reading recent reviews of this Malaysia Airlines lounge at KLIA left me a little confused, so let me clarify things. The lounge is clean and bright with floor to ceiling windows overlooking the ramp. Food is very limited with a strong Asian bias. Limited beverages and no alcohol. Toilets and showers not at all welcoming. Air conditioning was not great.
Lounge NameGolden lounge
AirportKLIA Kuala Lumpur Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2017
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
5/10

"Better than expected"

(United Kingdom)

Unverified | Only popped in for 5 mins to quench my thirst on a rushed transit. Better than expected for this shared (SATS) lounge. Limited alcohol is available which is rare for Malaysia Airlines customers. No time to sample small food offer. Showers were available. Lounge does not afford views of airfield.
Lounge NameSATS
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2017
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
yes
8/10

"interior was quite comfortable"

(Malaysia)

Verified Review | This was my first time visited the Malaysia Airlines domestic golden lounge. It was renovated a few month ago. The interior was quite comfortable with plenty of seat available. There were side window sofa seat where you can have a very nice view of the KLIA runway. Further inside have seats with proper dining table . The food bar have limited food but they provide a chef on spot to cook some local dishes. The taste was pretty good. Food and drink served over the bar. A fresh brew coffee machine also available. Clean and comfortable area. Fast WIFI provided but may struggle to find some socket plug to charge on your laptop or mobile. The only setback was the front desk customer service staff. Lack of smile and no eyes contact.
Lounge NameGolden Lounge (Domestic)
AirportKLIA Kuala Lumpur Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2017
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"Do not waste your time"

(United Kingdom)

Verified Review | Absolute waste of space for a new Airport they just have not bothered with the Airport lounge on the upper floors. Do not waste your time, we arrived and the room was the size of a bedroom! Toilets out of order so you had to leave the lounge go out into the main terminal a wade through the mess - a polite way of saying it. We left and went into the main terminal as it was much nicer. Dirty tables and chairs, staff sitting chatting.
Lounge NameCoral First Class Lounge
AirportPhuket Airport
Type Of LoungeFirst Class
Date VisitDecember 2016
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"lounges look very tired"

(Thailand)

Used both the main terminal (small) and satellite terminal (large) Malaysia Airlines business class lounges at KLIA on 2hour lay-overs between return flights, Bangkok to Sydney. Pluses; good locations with quick access to gates, good WiFi & easy to connect, lots of open seating, comfortable temperature, standard self-service drink selection. Minuses; food very average, salad selection almost non-existent, both lounges look very tired with seats and decor needing modernizing, staff seemed very bored with their jobs, bathrooms on par with a bus terminal, no charging ports for electronic devices in general seating areas. Overall impression not very good for the home base lounges of the national airline!
AirportKLIA Kuala Lumpur Airport
Type Of LoungeBusiness Class
Date VisitNovember 2016
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"the food choices are bad"

(Australia)

Verified Review | The Malaysia Airlines Golden Lounge (Satellite) is big, and has good facilities like shower and sleeping area, which is well maintained, but the food choices are bad. There is almost zero options for vegetarians and the food is usually cold. They should change the options more frequently as well rather than keeping the same food for more than 12 hours. Its is a good place if you only want to relax. Its a struggle speaking to the staff as most of them do not understand English.
Lounge NameGolden Lounge
AirportKLIA Kuala Lumpur Airport
Type Of LoungeBusiness Class
Date VisitJuly 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes