Lufthansa

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 198 reviews
5/10
4 star Skytrax Rating
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4/10

"A very good Lufthansa product"

(Argentina)

Concourse B luggage pick up area outstanding welcome lounge. Excellent breakfast shower area very clean bathrooms. A very good Lufthansa product.
AirportFrankfurt Main Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"excellent lounge if you come in early"

(Argentina)

Excellent lounge if you come in early. Food selection mainly sandwiches. Beverage all type of sodas beer wine coffee. The boarding is outstanding as you don't have to be staying in line with the crowd.
AirportFrankfurt Main Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"worst lounge I have ever visited"

(Sweden)

Travelling with Lufthansa between MIA-FRA. The worst lounge I have ever visited. No service. Food - I would not even call that refreshments awful quality. Drinks only from the bar from a bartender - nothing special. Wi-Fi really slow practically impossible to use. Very crowded. No newspapers. Not worth it. No other options on Concourse J. Very poor facility comparing to regular Lufthansa or other Star Alliance lounges.
Lounge NameClub America
AirportMiami Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"offer only a small snack"

(Germany)

They offer only a small snack. I have been in the Lufthansa lounge B48 on my last flight. That lounge offers much more food and facilities. I was very angry what they offer the passenger at this C16 lounge.
AirportFrankfurt Main Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"food offerings look decent but perhaps a tad tired"

(United States)

The lounge in the B concourse area looks very similar to the First Class Terminal but they are worlds apart. This morning there were two men and a woman to greet guests as they arrived. The two men were completely disinterested in greeting or lending a hand to adjust our seats on the next flight. It was like pulling teeth to have them assign us two seats together even though we already knew the flight was nearly half empty. They really don't belong especially after having just stepped off a terrific flight where every staff member did their absolute best to ensure a restful and pleasant journey for each passenger. The lounge is quite full almost every seat is taken. The food offerings look decent but perhaps a tad tired as it's nearly time to switch out for the lunch menu.
AirportFrankfurt Main Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"very attentive staff"

(Israel)

This is a new lounge and much better than the previous shared lounges. Quiet Wifi reasonable food offerings. Very attentive staff.
AirportDelhi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"not particularly clean with poor food"

(Canada)

I am not sure why I still go to this lounge as it has always been overcrowded not particularly clean with poor food offerings. This time the airport public areas outside were more peaceful than this place. Lufthansa really needs to take a look at this lounge and improve the standards as it is an embarrassment.
Lounge NameSenator Lounge
AirportFrankfurt Main Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"cosy friendly staff"

(Sweden)

This Senator lounge in Munich is one of my favourite. Cosy friendly staff amazing food high quality of wine and champagne and nice atmosphere. This lounge is only for Senator customers and Star Alliance Gold card holders.
Lounge NameSenator / Star Alliance Lounge
AirportMunich Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"Totally disappointing"

(Germany)

Totally disappointing! Lufthansa advertises its Lounges as something exclusive. But the Lufthansa Business Lounge is such a shame. Food offer is bread rolls jam butter yoghurt a banana and pickled cucumbers. In Berlin at least it was empty but Munich was crowded in a way you don't even find a seat. Having in mind that in order to get into these lounges you were first paying Thousands of euro to Lufthansa flight tickets I am seriously surprised.
AirportMunich Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"very large lounge"

(Canada)

Very large lounge it seemed crowded at first but as we walked in a clockwise circle the crowd thinned. A huge variety of snacks and treats to enjoy. A few English newspapers no magazines except Golf. The bathrooms were cramped and awkward to use but clean. The wifi was free. It was a nice place to hang out for 2 hrs between flights.
AirportFrankfurt Main Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes