"a dignified and relaxing lounge"
Adalbert Wolfgang (Austria)
A dignified and relaxing lounge, very attentive Lufthansa staff. Excellent DO&CO cuisine with buffet and a la carte dishes, dreamlike desserts.
Lounge Name | Gate A13 |
Airport | Frankfurt Main Airport |
Type Of Lounge | First Class |
Date Visit | June 2015 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"most important aspect was the Lufthansa staff"
W Robert Kmen (United States)
This lounge is quite large, and at 10am the seating was adequate and varied with leather chairs, work stations, and eating counters. The food and beverage selections were ample and tasty. The most important aspect however was the Lufthansa staff. There was a major problem with my reservation and ticket that didn't become apparent until after check-in, security, and passport control. When I went on-line to see if the adjacent seat was still open, I discovered that my assigned seat showed as unoccupied. The Lufthansa staff in the lounge spent 30 minutes calling back and forth to various United Airlines agents to resolve the problem. I will be eternally grateful to this staff and to Lufthansa in general. If I we're mean and petty, I would complain that this lounge is located in an interior space and offers no view of tarmac or runway. Nevertheless, if the situation boils down to viewing airplanes or getting to board a plane on which you thought you had a confirmed seat, I will go with the latter. Kudos and a thousand thanks to Lufthansa.
Lounge Name | Senator Lounge |
Airport | Munich Airport |
Type Of Lounge | Frequent Flyer |
Date Visit | June 2015 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"it is a very unpleasant place"
M Vermeire (Belgium)
I cannot understand why Lufthansa use this lounge - shared by a lot of companies it is a very unpleasant place. Not very clean with an extremely poor choice of drinks and food. The soft drinks in the fridge were not chilled. Staff unfriendly and slow service.
Lounge Name | Blue lounge |
Airport | Lisbon Airport |
Type Of Lounge | Business Class |
Date Visit | June 2015 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"still worth the trek"
Robert Kmen (United States)
Visited on 1st June 2015 before UA 918 to LHR. Even though this lounge was overcrowded (at 15:30 )and required a considerable odyssey from the UA gates, it was still worth the trek. They have champagne, free cocktails, and a more-than-adequate supply of good things to eat. There are big windows that overlook the tarmac, and you certainly get a good view of an Austrian Airlines 767. In sum, German efficiency, fine hospitality, and easily the best lounge at IAD If you're Star Gold, take the hike.
Lounge Name | Senator Lounge |
Airport | Washington Dulles Airport |
Type Of Lounge | Business Class |
Date Visit | June 2015 |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"Very disappointing"
N Shilepsky (United States)
Very disappointing. No real food during mid-day. No free wi-fi beyond what the airport provides (one half hour). Not what we would have expected.
Airport | Barcelona Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"miserably inadequate levels of catering"
Nick Wilcock (United Kingdom)
Another visit to this lounge and nothing has been done to improve the miserably inadequate levels of catering. Soup or spaetzle potato salad and that's about it apart from a few pieces of bread and some peppers plus sweets and peanuts. So I've made yet another complaint and will keep doing so until something is done to improve matters.
Airport | Cologne/bonn Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"standard of catering continues to deteriorate"
Nick Wilcock (United Kingdom)
The standard of catering in this lounge continues to deteriorate. Today the only choices were broth or soup - and a couple of trays of stewed vegetables. Plus the usual potato salad bread etc - but no meat of any kind. This lounge was once quite good but is now very mediocre. Also WiFi is often stretched to the limit. The two receptionists seemed totally bored and lacked much in the way of customer service skills. Come on Lufthansa - give this place a much-needed make over!
Airport | Cologne/bonn Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"spacious shower rooms and ample seating"
J Kelleher (United States)
Fantastic lounge with spacious shower rooms and ample seating. The buffet has a wide variety of food and beverages along with excellent staff.
Airport | Frankfurt Main Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"more quiet areas would have been nicer"
J Comissiong (Germany)
Lounge was comfortable but a few more quiet areas would have been nicer: i.e. more space. Good choice of snacks refreshments & warm food. No queues & adequate to drink. Was not aware of any massage services.
Airport | Frankfurt Main Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"lounge is hopelessly overcrowded"
J Comissiong (Germany)
The lounge is hopelessly overcrowded the wifi doesn't function the food quality & display leave a lot to be desired. The cleanliness of the food preparation counters are unappetizing. Lufthansa & the Star Alliance are doing themselves a dis-service in offering its business class passengers this lounge.
Lounge Name | Plaza Premium |
Airport | Bangalore Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |