Korean Air

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 36 reviews
3/10
5 star Skytrax Rating
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4/10

"excellent food and drink"

(United Kingdom)

Large lounge situated upstairs clearly signposted. Comfortable seating. Excellent food and drink - a wide range food changing according to hour. Obliging staff. Shower room I used was fine - large well-stocked. No internet terminals but several hook-up points and I the entire lounge wifi for those equipped with laptops. Magazine and newspaper provision a rather limited. No flights calls but several departure screens available.
AirportSeoul Incheon Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"very dark minimal lighting"

(United Kingdom)

Very large business class concept lounge. Many seats in Asian fashion. Very dark minimal lighting overlooking runway. Small central food area with packaged cakes and cookies available various assortments of pot of noodles (the type where you add your own hot water). Small bar area with light beverages available coffee and tea - only three available alcoholic beverages ; Vodka Baileys and Red Wine. Large internet section about 12 computers available. Small smoking room in the corner with door standing room only. Not a very comfortable lounge. Its run by Air China and serves multiple airlines in comparison with the other lounges available in that airport this one is probably the most tatty and messy looking. Carpet and upholstery on seats looked stained not a clean look.
AirportBeijing Capital Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"very clinical looking lounge"

(United Kingdom)

Very clinical looking lounge. However lots of space clean staff friendly. Used by a few airlines in the SkyTeam network. Lots of food available - from sandwiches to sushi to Chocolate Cake. Open bar and coffee machines. Not sure of internet area.
Lounge NameSkypass Lounge
AirportBangkok Suvarnabhumi Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
no
3/10

"a little bit clinical"

(United Kingdom)

Nice big lounge at Incheon airport solely for the use of Prestige Class Passengers. Took a while to find it though as no clear direction. Comfortable seating a little bit clinical rather than homely feel. Staff Friendly only breakfast cereals and breads on offer at the time I was there however still had a full bar service. Did not see any computers for internet browsing. Had a small smoking room which was comfortable with Plasma TV and away from the non smoking section.
Lounge NamePrestige
AirportSeoul Incheon Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
no
4/10

"spacious when I used it"

(United Kingdom)

Nice lounge on the Upper floor. Spacious when I used it. Seating comfortable in groups of 4 chairs but a bit boring in layout - nice views out across runway etc. Staff very polite and obliging and will bring you drink or food to your table. Selection of foods a bit limited and would expect more in a nice F class lounge - drinks etc okay though. Shower rooms and relaxing area but found to be rather basic and short on normal F class lounge amenities. No boarding calls and staff do not check which passenger on what flight so had a real rush to boarding gate in the end.
AirportSeoul Incheon Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"really poor standard of lounge"

(United Kingdom)

Very small lounge with no daylight no washrooms etc and full at time of use. Korean need to get something much better and bigger as this was horrid - the main T3 is better and more comfortable and that is Heathrow we are talking about. No proper selection of foods apart from nuts and crackers no internet or wireless and seating is cramped as they try to squash as many people in as possible. Nice staff who are polite and welcoming but otherwise this is a really poor standard of lounge.
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
31 to 36 of 36 Reviews