Iberia

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 51 reviews
5/10
4 star Skytrax Rating
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3/10

"lounge is very spacious"

(United Kingdom)

I used this lounge as travelling on a BA flight. First of all It takes about half hours to arrive to the lounge as T4 Barajas is not a user friendly airport. The lounge is very spacious nice design fantastic view on apron and mountains the selection of food would have been decent if the trays had any food on it the wine bar would have been nice if more wine bottles were available to the public (we had to ask the staff to open a few as there were none left open). The computer area is just ok nothing much the relaxation room is perfecft for passenger who like that. There is a restaurant for intercontinental passenger but this is closed until late at night. Toilets and showers good. The reception staff was welcoming and helpful the rest of staff seemed to be very lazy.
Lounge NameSala VIP
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"very quiet comfortable seating"

(United Kingdom)

Very quiet comfortable seating but a bit dark. Plenty of reading material OK drinks selection but no real food cookies and nuts. Secluded and not unpleasant though. No free internet access.
Lounge NameSala VIP
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"VIP Sala lounge again disappoints"

(United Kingdom)

VIP Sala lounge again disappoints. The general condition of the lounge is still average with a large seating area and a view (albeit obscured) across the runway. Some of the furniture is worn especially the chairs in the popular locations (near the windows). The TV despite being a large LCD is never really utilised - being tucked away in a corner on channel TVEspana without sound. When I asked to hear the TV (the normal lounge lady wasn't on duty today) the new lounge staff didn't speak English so I had to convert to Spanish. My Spanish is pretty good but I do expect the airport staff - especially lounge staff - to understand English and respond to me in that language if that is the language of my choice. It didn't set us on the right footing. I was told that sound would disturb others so she couldn't change the volume. So what is the point of the TV then? I asked. I got shrugged shoulders. I expressed my displeasure and walked off for a coffee. The coffee was cold. So I went back to the lounge staff. She solved the situation by taking my coffee to the kitchen and (I assume) putting it in the microwave. The cup was too hot to hold! Despite the coffee the bar/alcoholic drinks selection is superb. Even the soft drinks shine bright - Coke without caffeine Coke zero Fanta milkshakes fruit juices etc. all being stocked among the usual collection. By far the best collection of cold drinks in one lounge I've seen. However the food is dire. In fact it could be described as peanuts. Not even an apple or a rotting banana. Nothing except peanuts and a tea-biscuit. Compare this to the Sala lounge at TFN a smaller more regional airport serving mostly national Spanish routes and Tenerife North wins hands down. They even have small sandwiches and a selection of cakes at TFN - but in LPA no!
Lounge NameSala VIP
AirportLas Vegas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering N/A
Washrooms 12345
Staff Service 12345
no
4/10

"A lovely lounge very spacious"

(United Kingdom)

A lovely lounge very spacious. Good range of food and drinks available. Wonderful views across to the mountains. Staff friendly and helpful.
Lounge NameSala VIP
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"clean spacious light airy"

(United Kingdom)

Clean spacious light airy and very comfortable lounge with fantastic views across the apron and on to the snow peaked sierra. Awful catering : at 10.30am a few "bollos" - sticky buns some under ripe apples and some packet canape bases but nothing on them! Where were all the delicious things that the Spanish usually do so well for breakfast/mid morning snacks; not to mention something more substantial for passengers having transferred to Barajas through several time zones with body clocks after something resembling lunch or dinner? Staff offhand and indifferent.
Lounge NameSala VIP
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"a pleasant open space"

(United Kingdom)

A pleasant open space with comfortable chairs and amenities (washroom etc) but lacking in substance. Catering non-existent coffee cold stale biscuits no internet. Staff tried to be helpful but English poor. Altogether disappointing.
Lounge NameSala VIP
AirportLas Vegas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering N/A
Washrooms 12345
Staff Service 12345
no
2/10

"what a disappointment"

(United Kingdom)

What a disappointment. Used this lounge prior to my morning flight to Madrid. Staff member at the front desk hardly acknowledge you as you walked in. Food selection was extremely poor nothing more than some stale croissants and some pre packaged mini muffins. Coffee from the machine was horrible. The two computer terminals were both out of order and so were the toilets. Does anything work in this lounge? Lounge was not used much by many of the travellers despite IB having numerous flights leaving around the early morning departure time at LHR perhaps the frequent travellers knew better than to waste their time.
Lounge NameSala VIP
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"good selection of magazines and drinks"

(United Kingdom)

Used the Iberia business lounge at Frankfurt for their code-share Air Nostrum flights out of Frankfurt. Nice welcome and a good selection of magazines and drinks. I cannot quite get used to the largely European practice of having most washrooms separate from the lounge. At Frankfurt this meant a long precarious walk through an area of terminal refurbishment to a fairly crummy toilet. Surely it would be a good idea to equip business lounges with washrooms! Otherwise an odd little lounge but a reasonably pleasant overall experience and a place one could work.
Lounge NameSala VIP
AirportFrankfurt Main Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"spacious airy atmosphere"

(United Kingdom)

Visited this lounge on a Sunday afternoon - almost deserted. Comfortable seating and spacious airy atmosphere. No catering to speak of and poor drinks selection. Nothing to read either. Ok place for a bit of peace and quiet but otherwise very dull.
Lounge NameGaudi Lounge
AirportBarcelona Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
4/10

"an excellent lounge"

(United Kingdom)

An excellent lounge with all imaginable amenities a silent room with sleeping possibility huge space a restaurant for intercontinental passengers who can dine after 9 pm (which could be earlier I know Spanish people eat late but not everybody does) a wine tasting corner shower possibilities (great) separate smoking areas etc. Only wireless internet could be also free of charge.
Lounge NameSala VIP
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no