Iberia

This is much bigger than the Velazquez Lounge at Madrid. It is quieter as well. There are superb areas offering wine and spirits as well basic sandwiches salads nuts crisps smoothies coffees teas milkshakes and juices. Plenty of newspapers and magazines (but it doesn't cater for English-speaking passengers in that category). There are internet terminals but they didn't seem to allow me to 'send' a message from them. Overall extremely impressive - if you had several hours between flights you would be comfortable here. There are just enough distractions and curiosities to pass the time in comfort!

The lounge is easy to find despite the enormity of Madrid T4S. Once inside it is airy and spacious. There are shower facilities. The catering is very extensive - pasta salads meats sandwiches pre- packed salad meals olives nuts and crisps. It caters for short and long haul alike whatever the time between flights. There is a comprehensive range of wines spirits and soft drinks and very good coffee. There is also a separate restaurant for travellers on a night flight so that they can eat before their flight. The acoustics tend to echo a little but very good.

Flew LHR-MAD-BOG: Saturday night connection through Madrid on 3 November. Lounge completely rammed no seats apart from a bar stool in the TV room. Food not surprisingly expired so a selection of boring dry savoury snacks. I forgot my BlackBerry charger and there were no charging stations. No wi-if amazes me every time I pass through Madrid it's 2012! Not a patch on Heathrow T5.

Lots of space many coffee points plenty of snacks relax lounges & showers are really good quality and super clean.

To be clear there is a massive difference between the T4 and T4 South lounge so don't get them confused. T4 lounge is pleasant but the food and wine choice is poor. The decor is good and the toilets are trendy. Amazingly no wifi (what century are we in?). Computers seem to be powered by transistors. T4 South lounge great views friendly staff a wonderful red wine selection good food offering but again no wifi! Seating and general design good. For a business class lounge I would rate it 7/10.

Iberia lounges at MAD they have a sleeping room food and wines are respectable and Spanish the facility feels fresh and modern with some sense of design. They do however fail on one point which is that they are incredibly difficult to find the signage at MAD is terrible very confusing. Iberia staff seem to loathe English - the man who admitted me to the lounge looked pained by the act of speaking in English. This theme continued onboard in the business class cabin to LAX and no one but the purser will speak any language but Spanish - on a nonstop serving Los Angeles.

Iberia offers a good quality lounge. Food service during breakfast lunch and restaurant for night flights. The rest of the day light snacks sandwiches and soft drinks/spirits. They offer a desk to try and learn about their wines of the month. The only problem no wifi only cable connection. Toilets showers in good condition. Also a rest area if you need some sleep.

Before our outbound flight we used the lounge in T4S. This was a pleasant place with several defined areas. Very light and bright with views across the airport. It was a busy time of day with many long- haul flights departing but there was plenty of room. A good selection of hot and cold food as well as drinks. The only thing I noticed lacking were the toilets - too few and not to the same standard as other OneWorld carriers. On our return we used the lounge in T4. This seemed smaller but was still comfortable with a couple of unusual water features and views of the airport especially the impressive terminal roof structure. The food and beverage selection was noticeably more limited than in the T4S lounge. We made use of the shower facilities which were very good apart from the fact that the hot water lasted for 1 minute. When I queried this the attendant informed me that the boiler was unable to cope when all 6 showers were working at the same time. A slight design flaw.

Very large lounge which spans a portion of the length of T4S with great views onto the runway. Great selection of spirits wines and beverages generally. Hot and cold food (including smoked salmon) cereals fresh fruits and various nibbles. Not too busy comfy seats and internet facilities.

The lounge although it has been recently renovated seems to be very small on peak periods. The staff is almost invisible. The available food depends on the time of the day but sometimes everything is empty and nobody cares. The bathrooms are very small and if you decide to go to the WC you should keep dancing all the time since the light detector will turn off the lights if there is no movement.