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Iberia

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 30 reviews
4/10
3 star Skytrax Rating
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10/10

"spacious lounge with a relaxed atmosphere"

(United Kingdom)

Have visited this Iberia lounge at Terminal 4S in Madrid Barajas quite a few times flying British Airways. and is easily one of my favourites. It is large meaning there is always somewhere to sit and spread out a bit. Not much choice in terms of hot food but drinks and snacks are plentiful and there is a huge selection. There is also a quiet/sleeping room although I'm always scared of falling asleep and missing my flight so have never used it! Overall a nice spacious lounge with a relaxed atmosphere.
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"wonderful views of the airport"

(Canada)

I really loved this lounge as it was very well lit and provided wonderful views of the airport, and is big and spacious. There were many different areas for different purposes : eating areas (with wonderful food), sleeping areas which had dim lighting and chez-longues, showers, TV areas, and sitting areas. Wifi was provided free of charge, and service was non-intrusive.
Lounge NameVelazquez
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Date VisitJuly 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"One of the poorest vip lounges"

(Spain)

Using this lounge for 4 hours last Dec 31st and only a hot soup type thing and no other hot food. Dried sandwiches chips and some sodas and a lot of alcoholic beverage. I'm sorry what can my family One of the poorest vip lounges I've visited. Dirty bathrooms and no amenities. Rude staff. BA - why do you bother with this lounge?
AirportNew York JFK Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"much improved since my last visit"

(United Kingdom)

Used this lounge as BA passenger. Really much improved my last visit here in May. The food was plentiful and of good quality the wine selection improved and the cleaning service coped well with a busy lounge. The dramatic improvement in internet is also noteworthy - no longer the inappropriate scratchcard system and now good quality wifi to which you can connect direct. Helpful staff and wonderful views. Excellent - well done on the improvements.
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"A really nice lounge"

(United Kingdom)

A really nice lounge. Good view over the apron and runway. Plenty of seats - I was there mid morning. The food was excellent. Hot breakfast items still being served Well stocked bar with beer wine and spirits. An excellent coffer machine. Despite being a Spanish lounge in a Spanish city there were plenty of English language newspapers despite what other miserable people had previously stated. Some people should take a chill pill or get back to the public area. Timely flight announcements made allowing a relaxed short walk to the gate and straight onto the plane. Staff very friendly. A great experience.
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"large and quite good"

(United Kingdom)

The lounge is large and quite good. The food and drink are acceptable. The absence of English-language newspapers is unacceptable.
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"lounge is OK"

(United Kingdom)

The lounge is OK but the food and drink in the passenger terminal are infinitely better. I'd rather pay for the ceviche and pisco sours outside the lounge than sample the "hospitality" within. I realize that BA and Iberia operate separately within the IAG but reputational damage is shared.
AirportLima Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
5/10

"this is a really good lounge"

(United States)

Iberia only has business class (not first) and this is a really good lounge. Even though it was late morning and well after the peak breakfast period (but nowhere near the Spanish lunch hour either) there was a nice buffet that including Spanish omelettes smoked salmon assorted breads and pastries and fruit/veggies/salad. The beverage area was well stocked: everything from soda to tomato juice to wine. I don't believe they offered a selection of liquors but they had a lot of wine and beer options. The space is open and inviting bathrooms were very nice and immaculately clean. My only criticism is that despite the open layout and good amount of space actual seating was hard to come by. That lounge is busy and there really aren't enough seats.
Lounge NameVelazquez
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"lounge is needlessly large"

(France)

This lounge is located in the satellite part of terminal 4 where most long haul Iberia flights and a few other carriers such as British Airways (the airline I flew in this case). You can access this lounge if you are in business or first class on Iberia or another oneworld airline or have oneworld emerald or sapphire status through your frequent flyer program. So though it seems many can access this lounge it is not a problem as the lounge is needlessly large with two symmetrical wings accommodating many at a time. Overall this lounge was fantastic as it was very spacious and comfortable with areas to eat work relax and even a separate sleeping room with privacy dividers. The bar was well stocked and contrary to the Sala Dali lounge I used in the main terminal 4 this had a well stocked buffet with many different options. However I did not like that in this lounge you must ask for Internet cards from the staff at the reception where you scratch off and enter a c ode that you enter in your device. This would be okay but it only last 30 minutes before you need to repeat the process. That being said the Internet speed is very fast. The staff did a good job keeping the food and drink well stocked and the whole area well kept but while they got the job done they didn't seem as though they really wanted to be there. Overall this is definetly a nice place to spend some time before a flight and if I was eligible to use the lounge again I would definetly take the time to do so.
Lounge NameVelazquez
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"Overall extremely impressive"

(United Kingdom)

This is much bigger than the Velazquez Lounge at Madrid. It is quieter as well. There are superb areas offering wine and spirits as well basic sandwiches salads nuts crisps smoothies coffees teas milkshakes and juices. Plenty of newspapers and magazines (but it doesn't cater for English-speaking passengers in that category). There are internet terminals but they didn't seem to allow me to 'send' a message from them. Overall extremely impressive - if you had several hours between flights you would be comfortable here. There are just enough distractions and curiosities to pass the time in comfort!
Lounge NameDali
AirportMadrid Barajas Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
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