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Hainan Airlines

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 3 reviews
6/10
5 star Skytrax Rating
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8/10

"staff very courteous and nice"

(Australia)

For domestic lounge very nice and was quiet when I visited very early after opening I the morning. Chef area was doing cooked noodles etc, but I went to smaller and quieter lounge area where just a cold buffet. Shower and toilet looked clean, staff very courteous and nice, but some of them had limited English language skills. All in all, very good for domestic but needs to be bugger I guess.
AirportBeijing Capital Airport
Type Of LoungeFirst Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"spacious with comfortable chairs"

(United States)

New spacious lounge with comfortable chairs and sofas. A special area with massage chairs and TVs. Pod chairs. A business area with PCs. Plenty of outlets and flat screen TVs everywhere. Snacks hot (soup dim sum) and cold (salads sandwiches) and a variety of beverages are available with a central self-service counter international magazines and newspapers. Showers and clean restrooms. Toilets are high tech! WiFi works well. Flights are announced. Separate security checkpoint for first and business class and elite members provides entrance to the lounge which has direct access to gates. English proficiency of some staff was limited.
AirportBeijing Capital Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"staff very pleasant"

(United Kingdom)

A quite small lounge and in need of upgrading. Staff very pleasant and friendly reasonable choice of hot food at meal times. Quite crowded when I visited and no internet access working properly.
AirportBeijing Capital Airport
Type Of LoungeFirst Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes