Hainan Airlines

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 207 reviews
7/10
5 star Skytrax Rating
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5/10

Hainan Airlines First Class Lounge Customer - Beijing Capital Airport

Review by (United States)

New spacious lounge with comfortable chairs and sofas. A special area with massage chairs and TVs. Pod chairs. A business area with PCs. Plenty of outlets and flat screen TVs everywhere. Snacks hot (soup dim sum) and cold (salads sandwiches) and a variety of beverages are available with a central self-service counter international magazines and newspapers. Showers and clean restrooms. Toilets are high tech! WiFi works well. Flights are announced. Separate security checkpoint for first and business class and elite members provides entrance to the lounge which has direct access to gates. English proficiency of some staff was limited.
Lounge NameHAINAN AIRLINES FIRST CLASS LOUNGE CUSTOMER REVIEW
AirportBeijing Capital Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

Hainan Airlines First Class Lounge Customer - Beijing Capital Airport

Review by

A quite small lounge and in need of upgrading. Staff very pleasant and friendly reasonable choice of hot food at meal times. Quite crowded when I visited and no internet access working properly.
Lounge NameHAINAN AIRLINES FIRST CLASS LOUNGE CUSTOMER REVIEW
AirportBeijing Capital Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no