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Finnair

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 24 reviews
4/10
4 star Skytrax Rating
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5/10

"many people seeking a place to sit"

(France)

Le lounge était ressent et agréable. Mais il était noir de monde (sur le vol aller comme sur le vol retour). beaucoup de personne cherchaient un endroit ou s'asseoir. Coté siège, vous aviez le choix entre des sièges droits devant une table, ou des sièges basculants face aux pistes. malheureusement c'est sièges se sont avéré très inconfortables, avec notamment une barre dans le dos. The lounge was nice and feels okay. But it was full of people (on the outbound and return flight) - many people seeking a place to sit. Side seat, you had a choice of seats at a table or rocking chairs facing the outside. Unfortunately the seats have been very uncomfortable.
AirportHelsinki Vantaa Airport
Type Of LoungeBusiness Class
Date VisitJune 2016
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
10/10

"you feel as a guest"

(Germany)

Service and friendliness have been outstanding in this Finnair Premium Lounge, you feel as a guest. Food choice and beverages at a high standard, excellent wine selection. Love the clean scandinavian design and style, felt comfy and relaxed between the two flights. One of the best airport lounges I´ve been to.
Lounge NameFinnair Premium Lounge
AirportHelsinki Vantaa Airport
Type Of LoungeBusiness Class
Date VisitMay 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"spacious, clean and helpful staff"

(Australia)

The Finnair lounge at Helsinki Vantaa Airport was exceptional, spacious, clean and helpful staff. Great food (they are not here to provide a 5 star meal) and if that is what you want go pay for it. It's a convenience lounge with great snacks, good food and extensive alcoholic options. Ample seating options.
AirportHelsinki Vantaa Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"never had such a poor lounge experience"

(Belgium)

I am undergoing the somewhat surreal experience of flying Finnair from Brussels to Singapore via Helsinki. Everything has been several points below average. But now I am in the Finnair Business Lounge at Helsinki Airport with several hours to kill. We were told there would be a 2 hour wait before the dinner menu was served. It has now arrived. It consists of a baked potato with optional tuna mayo. Nothing else. I have never, ever had such a poor experience in a Business Lounge. It would be funny, if only it was not so disappointing. I will do everything to avoid the repeat of the whole miserable Finnair experience.
AirportHelsinki Vantaa Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
10/10

"one of the best lounges"

(Finland)

Finnair frequent flyer lounge at Helsinki Vantaa Airport is a beautiful lounge, nice views, great lighting, and overall very relaxing. The food could be better, but no other complaints. Definitely one of the best lounges out there!
AirportHelsinki Vantaa Airport
Type Of LoungeFrequent Flyer
Date VisitAugust 2015
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"crowded and with poor access"

(Sweden)

Crowded and with poor access. Staircase or one very busy elevator. Very limited food but drink options quite ok. Not really anywhere to relax and check in can be too time consuming. Finnair know how to do it properly with their their Non-Schengen lounge. Why they offer this product is strange considering the airline itself continues to improve.
Lounge NameSchengen Lounge
AirportHelsinki Vantaa Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Staff Service 12345
yes
7/10

"spacious, comfortable and relaxing"

(Sweden)

Spacious, comfortable and relaxing lounge. Reclining chairs with views are pleasant. Food is just ok while the drink options are fine. Very short walk to all non-Schengen gates. So much better than the Schengen lounge it is hard to believe it belongs to the same airline.
Lounge NameNon-Schengen Lounge
AirportHelsinki Vantaa Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"the service had gone worse"

(Finland)

Visited again the lounge on the 28th of November for four hours before a domestic flight. Unfortunately instead of improvements the service had gone worse. No food despite the new space-consuming meal service tables. Not a single copy of the newspapers I normally read there (Herald Tribune Iltasanomat) even though they were sold at general news stands at the boarding area. Waiting lines for the dirty toilets despite the fact that the lounge was half empty. No place to hang one's coat at the toilet (middle one for disabled passengers). A section of the area closed for passengers. Lots of staff but very little service for us frequent flyers. It is a shame that the Finnair 'home base' lounge is like this even though the international lounges are ok.
Lounge NameSchengen Lounge
AirportHelsinki Vantaa Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"it was very crowded"

(Netherlands)

I Visited this lounge when connecting from Asia to a Schengen destination. Access was via stairs with a significant amount of 2way traffic. The frontdesk area was rather congested as was the food and drink area. It was very crowded so to leisurely pick a food and drink choice with also carry-on luggage to worry about was no option and therefore I settled for some orange juice. That as such was fine for me: I don't visit a lounge for food and drinks anyway (as there is decent food on the business class flight that follows) but I do visit a lounge for some peace and quiet and since there where very few comfortable seats left but an awful lot of traffic instead there wasn't much chance. Also too few facilities in the men's room also here was a small queue forming. I must add however that this was my 1st and only visit to this lounge and the time of day may have been a factor (around 15:30 local time) so it may be better at a different time of day. But in my opinion it is not capable to sufficiently cope with the amount of visitors that I saw during my visit.
Lounge NameSchengen Lounge
AirportHelsinki Vantaa Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"it was very comfortable"

(Netherlands)

While connecting from Amsterdam on a flight to Asia I had plenty of opportunity to wait in this lounge and I can say it was very comfortable. Food and wine selection was more than sufficient as was the seating capacity. But what I personally enjoyed the most were the wonderful recliner seats with a nice view over the apron.
Lounge NameNon-Schengen Lounge
AirportHelsinki Vantaa Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1 to 10 of 24 Reviews