Top 100 Airlines  

EVA Air

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 19 reviews
4/10
4 star Skytrax Rating
Sort Reviews by :
Show
9/10

"staff very attentive"

(United States)

Excellent lounge for EVA Air at Bangkok Suvarnabhumi Airport. Very comfortable furnishings, decent selection of hot food and beverages with self-service liquor. The Lounge staff very attentive and the lounge was clean.
Lounge NameEVA Air
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Date VisitOctober 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"staff were friendly and professional"

(Netherlands)

As an EVA Air Business Class passenger I spent some time at the Aspire Lounge 41 before my flight to Bangkok. The staff were friendly and professional and kept the place very clean. The lounge is very light with large windows overlooking the tarmac. There's a variety of seats including lounge chairs. The food and beverages are ok, but nothing special. I'd like to see some more options in snacks and non-alcoholic beverages like for example a variety of juices. There is a pay for shower available but I didn't use it. WiFi connection was easy and good. Overall it was a comfortable experience, a little improvement on the catering would give it that extra touch.
Lounge NameAspire Lounge 41
AirportAmsterdam Schiphol Airport
Type Of LoungeBusiness Class
Date VisitJuly 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"Ample seating. Nice décor"

(United States)

Very nice Star Alliance lounge at LAX, with outdoor patio that has a fireplace. Ample seating. Nice decor. Available shower rooms. Food selection varies every time I visit but there is one staple: Vietnamese noodle (if you know how to mix it, it's great eats). Other food items were a bit below other international business/frequent flyer lounges. Wifi is available and fast enough to stream video or support VoIP phones. Flight status and current local time displayed in multiple places. Staff welcome at entry, but it be nice if they could smile. I recommend that you arrive earlier to LAX so you can enjoy the lounge.
Lounge NameStar Alliance
AirportLos Angeles LAX Airport
Type Of LoungeFrequent Flyer
Date VisitJune 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"newly refurbished and very modern"

(United Kingdom)

The lounge is newly refurbished and very modern with some designer blue lighting in thick strips (akin to the starlights lighting on the aircraft) variety of seats including bucket high backs that I used. The lounge was long and thin quite crowded at first which gave the staff a task when many moved on as one leaving a lot of tables looking messy. The drink and food range is fairly standard for this airport - but did add some hot food over the Thai lounge offerings. Nice no problems but not exceptional.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"small selection of food and drinks"

(United Kingdom)

Small lounge with small selection of food and drinks but these are good quality. If you want the packs of Walkers Shortbread biscuits be quick as the Chinese grab these in handfuls and stuff them in their carry-on bags.
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"has its own atmosphere and style"

(United States)

We had the opportunity to use the Eva Air lounge in Taipei during a layover to Hong Kong. Eva Air has four lounges here - Star Infinity Garden and the Club. We went into each lounge and ultimately settled in the Star Lounge. Each lounge has its own atmosphere and style. The Star and Infinity lounges are connected with the same reception desk. Plenty of food and drink options are available along with showers in the Star and Infinity lounges. Seating is abundant and comfortable. Wifi is available. I was very impressed with the regular cleaning of the washrooms and lounge. The staff was very friendly and professional.
Lounge NameStar Lounge
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"lounge needs a facelift"

(Germany)

Menzies Lounge at Amsterdam is the lounge that EVA Air uses for its business class passengers. This lounge needs a facelift. The seats are old saggy leather ones. Newspapers are creased and wrinkled. Catering is next to nothing. A few triangles of Dutch cheese with crackers and pot noodles that you add hot water to. One white and one red wine and the usual beverages. It lacks atmosphere. It is a real let down.
Lounge NameMenzies Lounge
AirportAmsterdam Schiphol Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
4/10

"lounge is light and spacious"

(Germany)

At first a bit difficult to find. Signs are not well posted within the airport building. The lounge is light and spacious. Ample seating and good reading material. Flight departure announcements are made in the lounge. Catering very good. An excellent selection of Chinese Thai and Western foods. Bathrooms clean. Free internet. Staff are quick at clearing empty plates etc from tables.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
5/10

"lounge was relaxing"

(United States)

The lounge was relaxing food was good although they need more western style food. The staff was friendly and the lounge was well lit. Also the lounge was clean and there was usable wifi.
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"Warm welcome from staff"

(United Kingdom)

Warm welcome from staff. Very large lounge but somewhat impersonal. Not a lot of western food available. The showers were brilliant kept clean by a nice staff. They were really shower suites with a miniature bedroom attached with wardrobe vanity unit and dressing shelf. A joy to use.
AirportTaipei Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1 to 10 of 19 Reviews