EVA Air

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 24 reviews
5/10
5 star Skytrax Rating
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9/10

"staff always attentive and helpful"

(United States)

Verified Review | EVA Air actually has four lounges in Terminal 2 of Taoyuan Airport (TPE). They are located just pass passport control. Accessibility to each depends on passenger’s class of travel or FFP program status. The Garden is reserved exclusively to EVA’s own Diamond card holders. If you are a non-Taiwan-based traveler departing or transiting via TPE, you likely to be directed to either “the Infinity” or “the Star” – which actually share the same check-in/service counter. The service staff is always attentive and helpful. The lounges have ample seating, and a good selection of food and beverages (there is ice cream too!) In terms of food offering, there are both Western and Eastern offerings in a buffet seeting. You can certainly have a complete meal at the lounge if you choose to. The food at Infinity may be marginally better than at the Star. Both lounges are equipped with 4 shower rooms. They are spacious and well-stocked with the essential amenities. If you are arriving at the lounge during the busier hours and want to take a shower, it is advisable to check with the counter first as there may be a wait for the shower. One fun thing about the lounge is that there is robot (Pepper) in the lobby area that you can interact or play games with – so if you are traveling with kids, it may be a fun thing to do.
AirportTaipei Airport
Type Of LoungeBusiness Class
Date VisitAugust 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"the best Star Alliance lounge"

(Thailand)

Verified Review | This EVA Air lounge is by far the best Star Alliance lounge at Bangkok's Suvarnabhumi Airport. It is tucked away on the F Concourse and offers a nice variety of drinks and food. It is a quiet space to work and the staff are conscientious with cleaning up and keeping things topped up. The shower facilities and massage chairs add a nice touch to the amenities that the lounge offers.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Date VisitJune 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"staff to care for my needs"

(United States)

Unverified | I had a 4 hour layover and as a disabled passenger flying I was taken to this lounge while awaiting my wait connecting flight. The area was large and comfortable with ample staff to care for my needs. A large selection of prepared dishes as well as snacks were available. In addition to a variety of drinks and fresh fruits. The staff checked on me often and came for me when it was time to move to the gate for loading.
AirportTaipei Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"remains an excellent lounge"

(United Kingdom)

Verified Review | This remains an excellent lounge and one of the better facilities at this airport. Staff are friendly and helpful, and speak good English. Lounge décor is very nice, food and drinks also to a very high standard. Used the shower facility on this visit, and very nice option with good amenities. Definitely a lounge to recommend and far superior to the Thai Airways lounges at this airport.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"better than many business lounges"

(United Kingdom)

Flying Bangkok to Istanbul on Turkish, we had the use of the EVA business lounge. Ultra-modern decor and lighting, some of it fascinating some annoying: you could feel you were in the "Tron" films in places and there was one corridor where the lighting arrangement left you wondering whether or not there were steps there, not a good idea. But once you settled down to enjoy the wait, it was fine. Seating comfortable and the range of food etc was adequate - and the quality was better than many business lounges. They actually managed to provide tasty sausage rolls and pizza slices, among others! Oh, and high-tech Japanese toilets - the ones where the seat has built-in heating and bidet, a nice touch.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Date VisitMay 2016
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"staff very attentive"

(United States)

Excellent lounge for EVA Air at Bangkok Suvarnabhumi Airport. Very comfortable furnishings, decent selection of hot food and beverages with self-service liquor. The Lounge staff very attentive and the lounge was clean.
Lounge NameEVA Air
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Date VisitOctober 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"staff were friendly and professional"

(Netherlands)

As an EVA Air Business Class passenger I spent some time at the Aspire Lounge 41 before my flight to Bangkok. The staff were friendly and professional and kept the place very clean. The lounge is very light with large windows overlooking the tarmac. There's a variety of seats including lounge chairs. The food and beverages are ok, but nothing special. I'd like to see some more options in snacks and non-alcoholic beverages like for example a variety of juices. There is a pay for shower available but I didn't use it. WiFi connection was easy and good. Overall it was a comfortable experience, a little improvement on the catering would give it that extra touch.
Lounge NameAspire Lounge 41
AirportAmsterdam Schiphol Airport
Type Of LoungeBusiness Class
Date VisitJuly 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"Ample seating. Nice décor"

(United States)

Very nice Star Alliance lounge at LAX, with outdoor patio that has a fireplace. Ample seating. Nice decor. Available shower rooms. Food selection varies every time I visit but there is one staple: Vietnamese noodle (if you know how to mix it, it's great eats). Other food items were a bit below other international business/frequent flyer lounges. Wifi is available and fast enough to stream video or support VoIP phones. Flight status and current local time displayed in multiple places. Staff welcome at entry, but it be nice if they could smile. I recommend that you arrive earlier to LAX so you can enjoy the lounge.
Lounge NameStar Alliance
AirportLos Angeles LAX Airport
Type Of LoungeFrequent Flyer
Date VisitJune 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"newly refurbished and very modern"

(United Kingdom)

The lounge is newly refurbished and very modern with some designer blue lighting in thick strips (akin to the starlights lighting on the aircraft) variety of seats including bucket high backs that I used. The lounge was long and thin quite crowded at first which gave the staff a task when many moved on as one leaving a lot of tables looking messy. The drink and food range is fairly standard for this airport - but did add some hot food over the Thai lounge offerings. Nice no problems but not exceptional.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"small selection of food and drinks"

(United Kingdom)

Small lounge with small selection of food and drinks but these are good quality. If you want the packs of Walkers Shortbread biscuits be quick as the Chinese grab these in handfuls and stuff them in their carry-on bags.
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
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