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Etihad Airways

Lounge Reviews

No Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 67 reviews
4/10
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8/10

"lots of food and drink"

(Belgium)

The lounge is spacious, clean and well maintained, and lots of food and drink. Many TV screens as well as personalized screen (1 seat/TV screen). There are possibilities to access Spa and showers. Lounge is crowded and few places to have some privacy. However none of the PC's in the lounge were functioning.
AirportAbu Dhabi Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"please give us a decent lounge "

(Philippines)

This Pagasa lounge has to be the worst lounge. Food is only finger sandwiches with three choices. I had to ask the staff to refill the fridge as beer had run out and then again later when the coffee also ran out. Decor is old with stained carpets and old chairs. When I spoke to the staff on duty no one was the least interested in either listening to me or being the least bit interested. Please give us a decent lounge with decent service.
Lounge NamePagasa
AirportManila Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
10/10

"food and comfort excellent"

(Portugal)

The Etihad Airways lounge I visited was in Terminal One. The lounge is airey and light. The service, food and comfort is excellent. The staff are also on hand to assist with your shower etc. They even have a spa that gives you a free massage for 15 minutes. This is one area that Etihad have it absolutely right.
AirportAbu Dhabi Airport
Type Of LoungeBusiness Class
Date VisitDecember 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"stop by to grab a bite"

(United States)

Etihad Airways Business Class Lounge in Abu Dhabi, and when it comes to dining, there is something for everyone. The food selection beats the buffet menu at many restaurants. Even if you have a tight connection at Abu Dhabi, stop by to grab a bite.
AirportAbu Dhabi Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2015
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"clean and spacious"

(Philippines)

Etihad Airways Business class lounge at Abu Dhabi Airport was very convenient, clean, and spacious plus the food was really nice with a lot of choices. Facilities (chairs, wi-fi, electricity etc.) all are there. Beverages for every taste and demand.
AirportAbu Dhabi Airport
Type Of LoungeBusiness Class
Date VisitOctober 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"bright and spacious lounge"

(Cyprus)

A bright and spacious lounge offering a wide variety of food and beverages. The bathrooms were clean and maintained. Didn't have time to use the spa facilities but a young lady still took the time to explain the treatments on offer. The staff were on hand for anything you needed. All in all and excellent place to while away the time le waiting for your flight.
Lounge NameTerminal 3
AirportAbu Dhabi Airport
Type Of LoungeBusiness Class
Date VisitOctober 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
10/10

"lounge staff were outstanding"

(Australia)

The lounge staff were outstanding. Cocktails came quick and were perfect, the food was like a top rated restaurant. There were many staff. Well done to every one in that lounge it's perfect even the shower and bathroom. And it has a great view for those who love to watch the planes.
AirportSydney Airport
Type Of LoungeBusiness Class
Date VisitOctober 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"offers fantastic staff service"

(United Kingdom)

This has to be one of the best business lounges. It has only a couple of flights a day but offers fantastic staff service. I have used the lounge some 6 times in the last couple of years and cannot fault the service.
AirportManchester Airport
Type Of LoungeBusiness Class
Date VisitJuly 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"lounge compromises Etihad Airways brand"

(United Arab Emirates)

I have never experienced such a poor lounge, ever. The lounge is absolutely filthy. Surly service, the only food available cheese sandwich and a selection of very sweet pastries. Only drinks available, water or very sweet juice cartons or colas. No glasses, only disposable plastic cups. No alcohol. The staff said alcohol was banned at the airport but you pass through "The Old English Pub" to get into the lounge. It was not permitted to buy a glass of wine at the pub and take into the lounge. Frankly it would be much better if Etihad Airways said they did not provide a lounge service in Cairo as the appalling lounge seriously compromises the Etihad Airways brand.
AirportCairo Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
10/10

"staff friendly and welcoming"

(Ireland)

It is about the best business lounge I have experienced. Great staff, friendly and welcoming. The breakfast is good, you get both a buffet and a la carte waiter service. Linen service as well. A very good place to wait for your flight!
AirportDublin Airport
Type Of LoungeBusiness Class
Date VisitApril 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1 to 10 of 67 Reviews