Etihad Airways

Lounge Reviews

No Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 2120 reviews
5/10
No Skytrax Rating
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9/10

Wingtips Lounge - New York JFK Airport

Review by (United States) 24th July 2015

Lounge is small but a pleasant respite while waiting for ones flight. Food choices good, lounge was quiet and not very crowded. The staff were tremendous in keeping travelers informed of their flights, helpful suggestions about the terminal and went out of their way to accommodate travelers requests.
Lounge NameWingtips Lounge
AirportNew York JFK Airport
Type Of LoungeBusiness Class
Date Visit24-07-2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

Etihad Airways "al Reem" Business Class Lounge - Abu Dhabi Airport

Review by (United States) 10th May 2015

Awful lounge. Don't waste your money. Not only was it empty but when I fell asleep they woke me up saying sleeping was not allowed! After I paid them several hundred dollars! This lounge is very noisy sub par food and service and I would have booked something else if I knew.
Lounge NameETIHAD AIRWAYS "AL REEM" BUSINESS CLASS LOUNGE REVIEW
AirportAbu Dhabi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

Etihad Airways Business Class Lounge - Abu Dhabi Airport

Review by (United Kingdom) 5th February 2015

A very good lounge and service totally let down by stylish but uncomfortable seats and lack of toilets.
Lounge NameETIHAD AIRWAYS BUSINESS CLASS LOUNGE REVIEW
AirportAbu Dhabi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

Etihad Airways Business Class Lounge - Dublin Airport

Review by (Ireland) 5th February 2015

Very nice atmosphere and comfortable enough after I had to tell someone who roared into his phone to go into the closed off business area. I also told staff this should not be allowed and this is their job to look for and sort these issues. It is not the guest who should have to do this. Excellent A la carte table dining (for breakfast anyway). There is a buffet for fruits yogurts etc.
Lounge NameETIHAD AIRWAYS BUSINESS CLASS LOUNGE REVIEW
AirportDublin Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

Etihad Airways Business Class Lounge - Abu Dhabi Airport

Review by (United States) 27th January 2015

Excellent facilities and first class service. High quality food genuine service and comfortable environment. There appears to be only 1 shower in the ladies room and there is no place to recline while waiting for your flight.
Lounge NameETIHAD AIRWAYS BUSINESS CLASS LOUNGE REVIEW
AirportAbu Dhabi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

Etihad Airways "sats" Business Class Lounge - Singapore Changi Airport

Review by (Australia) 2nd January 2015

Greeted by a polite well groomed man and directed into lounge with subdued lightening light coloured vinyl tub chairs and low partitions (top 3rd frosted glass). These are showing some signs of wear - quite uncomfortable. In one corner 4 cubicles with back-facing massage chairs and a beaded curtain for privacy. First Class area is the just a cordoned off back corner separated by a sign several plants. Food/beverages well below par. Tea preparation is separate from coffee. Array of teabags you find in any chain hotel room - only milk UHT. Coffee from machine worse than instant and tepid. Arrived at 9pm. Food almost depleted yet to be restocked. Tried a tomato/iceberg lettuce/hummus sandwich but it'd been so long it was in it's plastic bag it'd become soggy and the bread curled. Signs indicate hot vegetarian options where carrot soup and mashed potato. Several hot stew looking dishes and several Asian options. Six pcs with good internet speed. Along the entire window length a row of desks with individual reading lamps. Hospitality staff are pleasant. Female toilets: 2 cubicles 2 showers 2 hairdryers. Soap dispensers are the plastic type you buy in a supermarket. Extremely disappointing! I'm popping downstairs to grab a bite to eat.
Lounge NameETIHAD AIRWAYS "SATS" BUSINESS CLASS LOUNGE REVIEW
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

Etihad Airways Business Class Lounge - Abu Dhabi Airport

Review by (United Arab Emirates) 2nd January 2015

What a contrast to the terminal 1 lounge last July and the new lounge in Terminal 3 by gate 35. The new lounge is spacious high quality furnishings great bar plentiful supply of food. Only negative is that it appears to be quite focused on Indian hot foods. Staff very attentive didn't use the spa. I guess the previous reviewer is a 1st class customer and would expect a separate lounge other airlines. A huge improvement and is matched to the excellent lounge in Dublin. On Etihad you normally get redemption seats which you never get any more with Emirates.
Lounge NameETIHAD AIRWAYS BUSINESS CLASS LOUNGE REVIEW
AirportAbu Dhabi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

Etihad Airways First / Business Class Lounge - Abu Dhabi Airport

Review by (Australia) 30th September 2014

Etihad have closed their existing business and First lounges in Terminal 3 and opened a new combined lounge (no separate First) near Gate 35 in Terminal 3. First impressions were that this is a high- quality lounge spacious and a lot more capacity than the existing lounge. Food and beverages on a par with existing buffet-style business lounges which are very good. Good business area and nice childrens area. Where this lounge really fails is the SiX Senses Spa which is shambolic. I have just queued for 65 minutes for a shower. They had no waitlist so you had to just grab a seat and wait (could not nip out to get food). They had a booking system for spa treatments but the earliest slot was over two hours later so most people could not avail of this. I use their First lounge normally as Gold Elite so the experience going through Abu Dhabi today is significantly worse than before. Lot of unhappy people here. I believe that when they renovate the old lounge area near the shops it will be a dedicated First lounge which will hopefully take the pressure off in this lounge. Poor experience overall.
Lounge NameETIHAD AIRWAYS FIRST / BUSINESS CLASS LOUNGE REVIEW
AirportAbu Dhabi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

Etihad Airways Business Class Lounge - Abu Dhabi Airport

Review by (Australia) 21st August 2014

Terminal 3: Arrived in 'Business' lounge at 0015. Every seat was occupied. Busier than a bus terminal and about as comfortable. Screaming children added to the misery. The lounge is way too small to seat the people paying a big premium for their ticket. Other bleary-eyed travellers were circling the lounge looking for seats constantly. Shag-pile carpet looks dirty couches worn and grubby. Unsatisfactory.
Lounge NameETIHAD AIRWAYS BUSINESS CLASS LOUNGE REVIEW
AirportAbu Dhabi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

Etihad Airways Business Class Lounge - Abu Dhabi Airport

Review by (India) 21st August 2014

The moment I walked in I could see it was crowded big time and it was hard to find a place to sit. It is 1/20th smaller than emirates lounge in Dubai. Food a good spread and very efficient staff. Quiet room spacious but sleeping on couch is always painful for a tall guy. Washrooms cramped to the core and very small.
Lounge NameETIHAD AIRWAYS BUSINESS CLASS LOUNGE REVIEW
AirportAbu Dhabi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
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