Emirates

The staff were polite and attentive although we were told the staff will personally come to us and remind us when it's time to board the flight - but they forgot.. Food was above average. We ended up boarding the flight as the last pax. Couldn't comment about the shower and business facilities as we didn't use them.

The lounge is located above duty free shopping after the immigration clearance. The lounge is huge the staff didn't bother about giving a quick tour of the lounge as they were pretty busy. The lounge has a resting and a dinning area seats were comfortable but a bit noisy with lots of families with young children. Wide selection of drinks and bar snacks. They were serving lunch so there was soup and good spread of starters and mains. The desserts were excellent too. Overall the lounge was well maintained and comfortable.

Excellent lounge spacious and well laid out. Great selection of food and drinks. This is better than any of Emirates lounges in Dubai.

This was the lounge in the A380 terminal. The staff were faultless food good. Downside was the shower facilities… - slightly warm water (could not get it hot) and very basic (shower not enclosed little power in shower compared to lounges such as Asiana and other airlines). No massage chairs seemed to be available which is a shame. The staff are let down by the facilities which are simply not up to the standard one expects of a new Emirates lounge.

This is the only part of Dubai airport which is worth visiting. The lounge is comfortable there was a very wide selection of good hot and cold food drinks etc. I would be happy to revisit this place if I ever return to Dubai - but that isn't going to happen - one visit to Dubai is enough for anyone.

Brisbane's Emirates lounge is pretty decent. We arrived late from Singapore en-route to Auckland. We had eight hours to catch our flight to Auckland so we decided to get comfy at the lounge. We were welcomed at the reception given a tour of the lounge and recommended a cozy corner to sleep. There were four showers well stocked with timeless spa products. After a morning shower we had a light breakfast. Internet speed was fine. The best part about the lounge is that you can board your A380 from the lounge itself.

Looks like a very posh lounge at the beginning. Almost deserted. Every gate has a separate boarding lounge with enough space to give everybody his own seating area with a coffee corner. And it looks very stylish. But that's it. I have been there a number of times and every time it was a very disappointing experience. If you want to use the shower be prepared to get into a sauna. The cold water is always warm and the very small shower rooms are humid. The aircon just isn't strong enough to keep the desert out. Unlike business you have to order almost any food and drinks. But the person who should be waiting on you seems never to be around. Or takes everything away but does not bother to ask if you want something else. Unlike business they only provide chairs for sitting. Not a bench or sofa in sight to lounge upon. This is a first class lounge. Unlike economy or business the boarding process is almost always delayed because the ground staff comes late to let you board the plane. All this has been mentioned to several duty managers. No change with the shower room temperature. Still not a bench or sofa to be seen. And the service remains a problem. The only thing that is cold are their excuses about this kind of service. A pity the business lounge is always crowed but it looks like a better place to stay. Less formal and more relaxed. And be prepared to walk a lot if you want to visit the shower and/or toilet. It is a huge lounge because it covers the whole building.

This is a poor lounge. The environment is out if date and the snack offering is cellophane prepacked stuff.

A very nice lounge to use with good staff service. Excellent fillet steak followed by tart citron cheese biscuits and coffee. Perfect to eat there as it is a late evening departure.

Generally I fly with Singapore Airlines and now I know why. The business lounge although enormous was missing decent toilet and shower amenities. That is a huge disappointment and something you expect when flying business. The toilets were dirty and extremely run down. The showers were horrible and that's if you could be bothered waiting in line to use them. Completely disappointed by the new terminal business lounge.