Egyptair

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 12 reviews
2/10
3 star Skytrax Rating
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7/10

"others were overcrowded and filthy"

(Greece)

Verified Review | On the main terminal of Cairo airport there are scattered 3 or 4 Egyptair Business class lounges. I suppose that all provide the same service but this is not really truth. I visited all of them and I found the best which is located in concourse F. All others were overcrowded and filthy and the one in concourse F was almost empty. Maybe this can be explained because concourse F is used for the long haul flights, so it was less crowded. Staff kept it clean collecting all empty dishes and all trash left from passengers. On top of this there was a male and I think a female servant, very polite ready to bring you anything, so there was no need to visit the bar for a coffee or some water. Wifi was operating smoothly. There were some sandwiches but I could understand what exactly they were and some stew beef with vegetables and rice, which was tasty but very hard to chew. There was a selection of juices and colas and that is all. Egyptair is a dry airline that means there is not any wine, beer or liquors. Toilets were not is good shape and they were dirty too. I think there was a lady taking care of the toilets, however the specific lady was watching tv and I search the drawers by myself to find toilet paper. Sinks were very dirty and I hesitated twice before washing my hands
Lounge NameConcourse F
AirportCairo Airport
Type Of LoungeBusiness Class
Date VisitJune 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"no area for the non-smokers"

(Australia)

Verified Review | On entry near gate F1 there is a sign which clearly states 'Smoking Permitted Lounge'. In essence that doesn't mean there is a smoking area. It means there is no area for the non-smokers. So with 2 hrs to boarding it was going to be touch and go if I would escape alive. If I do for sure my clothes are going to be reeking for the next 3 or 4 days, so a visit to the dry cleaners will be in order. I am tolerant wherever I travel but I am going to be struggling not to cough my guts up with passive smoke inhalation. Very ordinary unhealthy food on offer too. I really should just walk out and find a quiet non polluted area.
Lounge NameKochab Lounge
AirportCairo Airport
Type Of LoungeBusiness Class
Date VisitDecember 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"lounge was too cold, food is not good"

(Egypt)

Arrived to airport by 6 am, my flight was by 9am. I was directed to Royal lounge by check in staff. Reach to the lounge downstairs, we found it closed and the staff said we open by 7am! This is ridiculous. Back again to information desk, he recommend other lounge far away from the gate. Lounge was too cold, food is not good. Very poor welcome from the staff at reception. I think Egyptair should wake up to the condition of business class lounge and send staff for more training on how to welcome customers.
Lounge NameRoyal
AirportCairo Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"lounge was dirty"

(United Kingdom)

The lounge was dirty there was a very cool unwelcoming reception from the female at the desk who was extremely unhelpful. The quality of the food and drinks available was pitiful. All in all a really bad experience and Egyptair should wake up very quickly and rectify the problem quickly.
AirportCairo Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"seating was extremely uncomfortable"

(United Kingdom)

Upgraded to business class because I had a 7 hour stopover in Cairo before travelling to Manchester England. I expected a reasonable comfortable stay. How wrong I was! The seating was extremely uncomfortable and not too clean the food and drinks on offer were at best mediocre. The lounge was air conditioned and thus cold. I never removed my outdoor coat and was still really cold. I feel I wasted money upgrading for something I didn't get. The flights were good but the stay in the lounge abysmal.
AirportCairo Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"don't expect anything"

(Belgium)

Don't expect anything special in Cairo with the exception of staff and their service. For the smokers they have a dedicated lounge. Type of food and drinks are limited and there are very few television screens to watch the news or sports.
AirportCairo Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"convenient and spacious"

(South Africa)

Convenient and spacious. Helpful staff. Limited food and drinks but pleasant. Although fairly new starting to look jaded. Chairs grubby walls and toilet areas dirtier than they should be. Isn't going to wear well unless upgraded and deep cleaned.
AirportCairo Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"food/juices are okay nothing phenomenal"

(United States)

We used these lounges twice there are four of them with different names but all essentially the same. There is no alcohol (there is none on any Egyptair flights as well). Food/juices are okay nothing phenomenal. Bathrooms were clean though no showers or anything. Check-in on the main concourse for the First/Business class area has lounge-like furniture coffee table and WiFi access.
AirportCairo Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"smallish lounge but quite comfortable"

(United Kingdom)

Smallish lounge but quite comfortable. Excellent free wifi. No alcohol but nice range of soft drinks and juices. Only negative was no showers. I asked at the desk when I entered and they told me there are no showers in the whole airport. That should be remedied.
AirportCairo Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"staffed by bored surly individuals"

(United Kingdom)

This lounge is in the newly opened T3 at Cairo Airport. It was dirty and staffed by bored surly individuals. The drink offerings were minimal and food was a choice of dried up croissants or mini pizzas. The irony is that the open eating areas at this airport are now really good. How does Egyptair manage to retain its Star Alliance membership? Take my advice at Cairo avoid the lounge and enjoy some good food in the public eating areas.
Lounge NameStar Alliance Lounge
AirportCairo Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
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