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DNATA

Lounge Reviews

No Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 7 reviews
5/10
No Skytrax Rating
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9/10

"impressed by helpfulness of staff"

(United Kingdom)

Verified Review | We have just visited this DNATA lounge at Terminal 1 (travelling with British Airways) for the second time in ten days and wanted to say that we were hugely impressed by the helpfulness of the staff, the comfort and ambience of the lounge and the quality of the food. One of the best if not the best airport lounges we have used in many years of travelling.
Lounge NameDnata T1
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2017
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"lounge was filthy dirty"

(United Kingdom)

Unverified | This DNATA lounge was filthy dirty. The carpets and furniture were badly stained. The washrooms were disgusting they were so dirty, I refused to use them, public facilities were cleaner. The lounge was pokey and small. The food was unappetising and no telling how long it had been displayed. Qatar Airways should be ashamed to send their business class passengers to such a poor facility. I cannot give more star ratings below because it was not good enough to earn one star.
Lounge NameDNATA T3
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2017
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"small lounge and old"

(Greece)

This DNATA lounge is a very average lounge, no usbs for charging. Limited food choices, mostly snacks. A small lounge and old. I can't believe there's a lounge like this in the magnificent Changi Airport and used by one of the top airlines such as Qatar Airways.
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Date VisitDecember 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"dirty plates and rubbish"

(United Kingdom)

Verified Review | Used this lounge travelling with Qatar Airways. All the empty tables had dirty plates and rubbish on them so nowhere to sit down with a clean table. The internet kept dropping out. Children running around in the food area making it dangerous with people having hot food on plates or drinks in their hand. Worst lounge I've been in.
Lounge NameDnata Singapore
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Date VisitDecember 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"an excellent lounge"

(Singapore)

An excellent lounge one of the best I have visited, very calming with good hot and cold food selection, much better than old lounge and in my opinion better than the impersonal Hong Kong lounge which seems to get mentioned a lot! Very conveniently placed in T1 with welcoming staff, great ambience/decoration, I particularly like the Elise Von Stolk ceramic artwork.
Lounge Namednata lounge
AirportSingapore Changi Airport
Type Of LoungeBusiness Class
Date VisitOctober 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"lounge a little bit disappointing"

(Spain)

I found overall the DNATA lounge at Singapore Changi Terminal 3 a little bit disappointing for what is expected from an airline like Qatar Airways. The space is small, the variety of food and beverages is limited. The area is very noisy and some areas for seating were dirty. It helps that the personnel is very courteus and helpful and the internet connection is very good.
Lounge NameDNATA
AirportSingapore Seletar Airport
Type Of LoungeBusiness Class
Date VisitAugust 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
6/10

"Wifi here is very poor "

(Hong Kong)

Used this lounge as a Cathay Pacific customer. The variety of food in this lounge is above average compared to other lounges in Changi Airport but is not as good as those in Hong Kong Airport. Wifi connection here is very poor by Singapore standard. I am here at 5am in the morning when there are not too many other guests and yet, I am getting only <1Mbps connection speed. A typical Singapore home uses 100Mbps! They have international electric sockets which is very convenient. Unfortunately there are not enough of them around the lounge especially the dining area.
Lounge NameDNATA Lounge T1
AirportSingapore Changi Airport
Type Of LoungeFrequent Flyer
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes