Delta Air Lines

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 91 reviews
4/10
3 star Skytrax Rating
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3/10

"probably the poorest lounge I ever saw"

(Switzerland)

Probably the poorest lounge I ever saw on a great international airport. Awkward seats and tables and in particular no reasonable food. Only some nuts and crackers along with small cheese pieces packed in plastic foil. On the plus side: rest rooms clean. Cheapest toilet paper quality you can imagine though.
AirportAtlanta Hartsfield Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"very comfortable great wifi"

(United States)

There were 2 lounges at the Delta terminal the smaller one near security check was much more quiet less folks self-service bar terrible snacks showers which was fine. The larger one was full of people kids full-service bar larger selection (and maybe better) quality of food. Very comfortable great wifi.
Lounge NameSkyClub
AirportNew York JFK Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"no inviting feeling to entering the lounges"

(United States)

Recently visited 2 different Sky Club lounges in Atlanta terminals T and A. Club entrances are hidden down short halls and poorly marked. No inviting feeling to entering the lounges. Staff and the check in desks were friendly and helpful. The overall appearance is that of a tired out of date environment. Lounges seemed cramped and small. Furniture in the A terminal was actually dirty and stained. The snacks appeared old and picked over. Bathrooms were old looking cramped and dirty. The Delta staff were the only good part of the experience. The American Airline Admirals Clubs in Miami and Dallas-Fort Worth put the Atlanta clubs to shame for overall appearance and welcoming feeling.
Lounge NameSkyClub
AirportAtlanta Hartsfield Airport
Comfort 12345
Cleanliness 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"desk staff are generally curt and rude"

(United States)

Hidden in between gates at the degrading Memphis International Airport. The desk staff are generally curt and rude which I have come to expect at airport lounges. Open full bar consists of self-pour liquor. Pretty decent brands not top-shelf or anything but respectable. The house wines are decent enough i.e. a step above boxed wine. The snacks are laughable carrots celery packaged ranch mixed nuts and crackers abound. The bar area wasn't that clean either. The advantage of this lounge is that it is quiet (in spite of how many people were there) a function of the numerous small rooms. The chairs are comfortable and the soft lighting was nice. Free WIFI NYT and WSJ as well. Bathrooms leave something to be desired.
Lounge NameSkyClub
AirportMemphis Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"food is usually old and looks picked over"

(Netherlands)

On most concourses they lounges are located upstairs so it's either a lengthy wait for an elevator or the stairs. For those of you who have not been to ATL it's hot! When you arrive in this lounge it's crowded and you have to request beers. The food is usually old and looks picked over. Some of the seating is comfortable others not. It's not a terrible place to go for a drink while you wait for your flight but the VIP feeling is lacking.
AirportAtlanta Hartsfield Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"quality and service are top notch"

(Netherlands)

For international flights departing from Brussels Skyteam Elite and Elite plus members use the British Airways lounge - quality and service are top notch! The front desk people are friendly and helpful. The seating is mediocre but drink and food selection make up for that. They have the most delicious pastries in the morning. The only negative is that there is no restroom inside the lounge. You have to walk a bit far down the hall to reach the nearest toilet.
AirportBrussels Zaventem Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"a spacious lounge with a mix of seating areas"

(United States)

I recently waited out a long delay (6 hours) at the Sky Club in Terminal 2 at JFK. Overall this is a spacious lounge with a mix of seating areas (TV lounge bar workstations etc). While the lounge was busy it never felt overly packed. The staff were efficient and drink menu was extensive but as is common with Sky Clubs the food selection was limited to light snacks. One desk agent provided excellent service when my flight was cancelled and worked to minimize the disruption and provide me with options. Given the overall poor state of Terminal 2 it was much less stressful to out the delay in the club rather than in the general boarding area.
Lounge NameSkyClub
AirportNew York JFK Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"a very busy lounge"

(United States)

This is a very busy lounge. The worst part (other than there's practically no snacks) is that the Men's room is an absolute disaster / pig stye / complete mess no matter the time or day of the week that you visit. On top of this the 'free' T-mobile internet service may as well be nothing at all. It is beyond slow probably worse than 512k dial up. Why?
Lounge NameSkyClub
AirportAtlanta Hartsfield Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"staff are friendly efficient and helpful"

(United States)

The new Sky Club at Seatac is a huge improvement over the previous overcrowded club. There is much more space so that it's not teeming with travelers late morning and midday when a number of flights to Asia leave. Excellent facilities for laptops and charging devices. There's a good bar with a number of premium (and pricey) selections - you can still get the house selections at no charge. The snack selection is minimal. Sky Club staff are friendly efficient and helpful as they were in the old club. There's a good view of Mount Rainier out the window - on a clear day.
Lounge NameSkyClub
AirportSeattle Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"one of the nicer ones"

(United States)

Delta SkyClub at CVG is one of the nicer ones. The club is large and conveniently located for transferring passengers. It offers a mix of seating types a large window that offers views of the field. The staff were quite friendly. In many ways this club is nicer than many of those at ATL and other Delta hub cities.
Lounge NameSkyClub
AirportCincinnati Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes