Copa Airlines

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 304 reviews
6/10
3 star Skytrax Rating
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5/10

Copa Club - Panama Tocumen Airport

Review by (United States)

Tocumen Airport in Panama is not particularly large, but it sprawls out over a good distance. The Copa Club is centrally located, but it is very difficult to find. The entrance is relatively small and nondescript. There is no signage to help confused passengers, and the directions given by airport employees only made matters worse. I am a retired Spanish teacher, so this wasn't a language problem. A few well-placed signs would solve this problem easily. Once the club is found, it becomes obvious that their template for airport lounges comes from the United Club. The food and drink choices are a mirror image of United's with one exception - quality alcoholic beverages are free. I would recommend the airline but not the lounge.
Lounge NameCopa Club
AirportPanama Tocumen Airport
Type Of LoungeBusiness Class
Date Visit11-07-2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
3/10

Copa Airlines Business Class Lounge - Panama Tocumen Airport

Review by (Japan)

Comfortable and attractive enough but a rather crowded lounge which is difficult to locate. Ground staff are not very helpful and lounge staff not very welcoming. Very little food and limited drinks available. Not a bad place but these and other customer service issues as well as limited facilities and food make this a very basic lounge that will not be remembered well by any visitor. No one would look forward to a second visit.
Lounge NameCOPA AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportPanama Tocumen Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no