"staff are tolerant of us but not endearing"
S Avant (Australia)
In a very basic cold airport this lounge was just okay. As its not very busy there seemed to be enough seating and is fairly comfortable. Staff are tolerant of us but not endearing. The food was fine if you didn't want anything European and there was no alcohol to speak off other than a white red and Kirrin Beer. The classic is that they have a closed smoking room that everyone was using. Each time we left the lounge to stretch our legs we were challenged on our return to show that we were entitled to be there. Just like China Southern their lounge is okay if you can get your head around the fact that its a Chinese airline not a European one!
| Airport | Guangzhou Airport |
| Type Of Lounge | Business Class |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | yes |
"the lounge is spacious"
G Wang (United States)
The lounge is spacious - about 30-40 seats. The sofas are comfortable and the room is clean. A refrigerator is stocked with 8-10 different types of beverages. The food is more a brunch style with several Chinese style breakfast items and a few western style lunch options. I was not hungry that day and I only tried the breakfast porridge and dessert cake. They were both good. The internet is fast with good signal strength.
| Airport | Dalian Airport |
| Type Of Lounge | First Class |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | yes |
"quite basic no frills"
J Whiteley (United Kingdom)
Quite basic no frills. Breakfast is poor staff are not friendly. Seats are ok if I had to spend a long time in this Lounge I would not be happy.
| Airport | Guangzhou Airport |
| Type Of Lounge | Business Class |
| Type Of Traveller | Business |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"peaceful spacious good airport view"
Anthony Yung (United States)
It's peaceful spacious good airport view. Friendly and courteous staff escort you from entry had a nice snack dinner took a 30 minute nap and attendant woke me for boarding.
| Type Of Lounge | First Class |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | yes |
"the food was excellent"
Barry Keating (United Kingdom)
My visit was from 1900-2200hrs. At that time it was not crowded and the service level by staff and the food was excellent. Quick tip - On arrival at the lounge book the Clairol 15 minute massage or facial this is free. All in all a very good experience.
| Lounge Name | Skyteam |
| Airport | London Heathrow Airport |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | yes |
"staff were very helpful"
C Sato (Japan)
I and my husband travelled from LA to Tokyo via Guangzhou on last week. Their lounge is one of the best lounge we have been in. The staff were very helpful. We could spent a good time in classy place.
| Airport | Guangzhou Airport |
| Type Of Lounge | Business Class |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | yes |
"very comfortable both upstairs and downstairs"
V Hinkov (Canada)
Beijing-Brisbane via Guangzhou in C class. It looks really amazing very comfortable both upstairs and downstairs. I also had a shower It was the best shower room at airline lounge. Boarding information behind mirror - wow really impressive. But the service at this lounge is just not up the standard. Staff cold and not helpful particular the chef. He was rude and unhelpful I ordered some dumplings on the menu but until my flight start boarding I did not see dumpling anywhere. All in all great facility but unacceptable service.
| Airport | Guangzhou Airport |
| Type Of Lounge | Business Class |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | yes |
"friendly staff and so comfortable"
Andrew Nethercott (China)
Fantastic lounge good food reasonable selection of drinks friendly staff and so comfortable. They even a have large screen TV with one area set out like a cinema for those long stays and they staff are always on hand to find you a movie in English or Chinese. Could not complain about anything.
| Airport | Xiamen Airport |
| Type Of Lounge | First Class |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
"staff can be attentive"
Rob Schuiling (United Kingdom)
Nothing to write home about. No windows for viewing limited choice of food (packed crackers etc.) and drinks (instant coffee). Recently enlarged to create more space and seats making it a bit more comfortable but in peak hours still busy. This is also due to airport or airline staff using it to invite friends in. Also no wifi available just some PC's for general use (mostly occupied). No showers I have noticed. Staff can be attentive (depending on individual style) but English remains an issue with most of them. There is a first class lounge 50 meters away but it never seems to be open when I am around for catching early morning flights (9 am)? Compared with the domestic lounge at the same airport the international lounge is not up to the standard.
| Airport | Guangzhou Airport |
| Type Of Lounge | Business Class |
| Type Of Traveller | Business |
| Comfort | 12345 |
| Cleanliness | 12345 |
| Bar & Beverages | 12345 |
| Catering | 12345 |
| Washrooms | 12345 |
| Wifi Connectivity | 12345 |
| Staff Service | 12345 |
| Recommended | no |
Flat bed seat / suite
In-seat &/or USB power
Onboard WiFi
Audio / video on demand
On demand dining
Fine wines & beverage service
Pillows & duvet / blanket
Pyjamas / Sleepsuit
Amenity kit
Seat pitch : 31-33 ins
Seat width : 17.2 - 17.5 ins
Expansive seating options
Shower rooms
Lounge WiFi
Workstations / business area
