China Eastern Airlines

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 825 reviews
5/10
3 star Skytrax Rating
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9/10

Business Class - Dhaka Airport

Review by (China)

Nice lounge, spacious, clean and cool. Very nice lunch with plenty of choices of cooked food and sandwiches. No alcohol which is a pity because the food deserves a nice glass of red wine.
Lounge NameBusiness Class
AirportDhaka Airport
Type Of LoungeFrequent Flyer
Date VisitJuly 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

Business Lounge - Shanghai Pudong Airport

Review by (Australia)

The best word is "rudimentary". Certainly not even close to anything offered by China Eastern Airlines peers in Asia, or even airlines from North America. The lounges were clean, and there was food and some drinks, but poor. They're very basic in the seating department and rather plain. Gin and warm tonic water were supplied, but no ice. Wifi is impossible to connect-to unless one has a Chinese mobile telephone number. There were no shower facilities available. We went next-door to the First class lounge, it was pretty much the same as the business class lounge. China Eastern offer a comfortable, professional and pleasant inflight experience in business class. The lounge experience doesn't even come close.
Lounge NameBusiness Lounge
AirportShanghai Pudong Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

China Eastern Airlines Domestic Business Class Lounge - Beijing Capital Airport

Review by (Australia)

Small crowded very 1974. On the bright side no blaring CNN or other stupid American TV "news" shows because you're in China! No monitor to check flight details. Announcements are made in sort of English but were so muffled and unintelligible to be useless. Very tired looking and in desperate need of a refit. Staff sort of want to help but don't really know how to.
Lounge NameCHINA EASTERN AIRLINES DOMESTIC BUSINESS CLASS LOUNGE REVIEW
AirportBeijing Capital Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

China Eastern Airlines Business Class Lounge - Shanghai Pudong Airport

Review by (Australia)

What can I say this is so disgusting one would think that China Eastern could ensure that business travellers have a decent lounge at their flagship airport. Very poor wifi and no music or even CNN The lounge is dirty even the walls and chairs are falling apart how embarrassing for a nation that prides themselves on being ahead of the rest of the world clearly not in this arena.
Lounge NameCHINA EASTERN AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportShanghai Pudong Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

China Eastern Airlines First Class Lounge (no 101) - Shanghai Pudong Airport

Review by (China)

This is a domestic first (business) class lounge for China Eastern and Shanghai Airlines. Visited twice in the last 2 weeks and I'd say that this lounge is below average. No outside view of any kind. Boarding notifications shouted by staff. Stir fries and rice offered during meal time but not delicious and attractive at all. Some salad sandwiches dessert and other snacks available. Soft drinks plenty with some beer and wine. Used plates collected from time to time. Washrooms were clean. Biggest complaint is the wifi - uses public wifi which is extremely slow. Overall I only recommend because it has couches (more comfortable than the benches outside) and provides free drinks and edible food but don't come with high expectations.
Lounge NameCHINA EASTERN AIRLINES FIRST CLASS LOUNGE (NO 101) REVIEW
AirportShanghai Pudong Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

China Eastern Airlines First Class Lounge (no 21) - Shanghai Pudong Airport

Review by (United States)

Very poor lounge. Food is terrible chairs old dirty and uncomfortable. Staff unfriendly. Better to wait at boarding gate.
Lounge NameCHINA EASTERN AIRLINES FIRST CLASS LOUNGE (NO 21) REVIEW
AirportShanghai Pudong Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

China Eastern Airlines First Class Lounge - Shanghai Pudong Airport

Review by (China)

I had just become an Eastern Miles Golden Member but did not have the card with me yet. I asked the girl at the entrance of the lounge to let my 5-month pregnant wife to enter the lounge with me (something I was entitled to as Golden Member) also considering there were only 20 minutes left before boarding. The staff refused saying they wanted to see the card. I therefore entered the lounge alone: packed as usual (for Chinese it is extremely easy to join the lounge through their credit card membership) some average noodles sandwiches and fruit. I expressly asked the staff to let me know if the gate changed (it happens frequently in China) and they did not do that. Overall the standard terrible China Eastern's service.
Lounge NameCHINA EASTERN AIRLINES FIRST CLASS LOUNGE REVIEW
AirportShanghai Pudong Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

China Eastern Airlines Business Class Lounge (no 22) - Shanghai Pudong Airport

Review by (United States)

Although the food is decent in terms of quantity and quality the furniture is old and highly uncomfortable. Not many electric plug points for recharge etc. No announcements either.
Lounge NameCHINA EASTERN AIRLINES BUSINESS CLASS LOUNGE (NO 22) REVIEW
AirportShanghai Pudong Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

China Eastern Airlines Domestic First Class Lounge - Shanghai Pudong Airport

Review by (China)

Poor service of staff! Don't think it is their job to inform guests of delays (3 hours). Nobody cleans up after departed guests (or way too slowly). Food served is all packaged crackers and cling wrapped sandwiches. Chairs are old - seats in the public area of the terminal are more comfortable.
Lounge NameCHINA EASTERN AIRLINES DOMESTIC FIRST CLASS LOUNGE REVIEW
AirportShanghai Pudong Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

China Eastern Airlines Business Class Lounge - Shanghai Pudong Airport

Review by (United States)

There are a few lounges located throughout the terminal with easy access to all gates. Attendants were very accommodating and explained the comforts of the lounge and that they would make a boarding call. Many hot appetizers as well as Asian / Western Dishes available. Well stocked bar as well as soft drinks water and tea. Assortment of Asian and English language newspapers. WIFI worked well and the 4 hours spent in the lounge were very pleasant.
Lounge NameCHINA EASTERN AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportShanghai Pudong Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
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