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Bangkok Airways

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 12 reviews
6/10
4 star Skytrax Rating
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10/10

"very cozy lounge"

(Chile)

I have to admit that it was quite surprising to find out that travelers for economy class can use a very cozy, free-of-charge Bangkok Airways lounge. The staff are very warm and helpful and a delicious options of snacks (limited though) and a coffee and tea machine. There's also free internet wifi connection. it is also remarkable to say that the service from the dropp off counter was amazing. Thumbs up for Bangkok Airways so far!
AirportBangkok Suvarnabhumi Airport
Type Of LoungeOther
Type Of Lounge Other N/A
Date VisitFebruary 2016
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"clean, comfortable haven"

(Kazakhstan)

Small but well appointed Bangkok Airways lounge in Phuket Airport with excellent wifi and a range of tasty snacks and soft drinks and tea coffee. A range of newspapers and magazines available in a spotlessly clean, comfortable haven away from the bustle outside. Pity no smoking area anywhere inside but appreciated the flight calls - personally by the lounge personnel, a lovely old fashioned touch.
AirportPhuket Airport
Type Of LoungeOther
Type Of Lounge Other N/A
Date VisitFebruary 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"above my expectation"

(United Kingdom)

Was transiting in Bangkok on my way to Laos. All economy class passengers were invited to use the lounge. As my flight from Tokyo landed at 5.00 am, there were not many people in the lounge. It was quiet and the seats were very comfortable. The food and drinks served were above my expectation.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeFrequent Flyer
Date VisitJanuary 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"has just been renovated and it looks nice"

(Thailand)

The lounge has just been renovated and it looks nice. It seemed to have much more space than it actually is. Food offered included Thai snack, Bakery and pastries items, as well as soft drink, juice, tea, coffee (Alcoholic beverage is not on the list, or made known to visitors). Seating is plenty and comfortable, free wifi offer and the connection is very quick.
Lounge NameBlue Ribbon Lounge
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"too busy to be an outstanding experience"

(United Kingdom)

Too busy to be an outstanding experience. Choice of snacks and cakes plus tea, coffee, hot chocolate and orange squash. Excellent wifi until the lounge fills up, then streaming from YouTube becomes unacceptable. Very noisy and squashed since these lounges are free to use for all passengers in Economy class.
AirportKrabi Airport
Type Of LoungeOther
Type Of Lounge Other N/A
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"this was an extraordinary experience"

(Belgium)

If you fly economy class and you can wait in a lounge for your next flight you are lucky because not so many airlines allow economy passengers in the lounge without extra charge. This was an extraordinary experience with free WIFI and snacks like mini sandwiches cookies popcorn coffee tea and powder juice. In fact there is a choice of more than 10 snacks to choose from. To be fair the Bangkok airways lounge in Chang Mai is slightly better with some extra ice tea and ice coffee plus a larger selection of snacks.
AirportBangkok Suvarnabhumi Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"first thing you notice is the heat"

(Thailand)

The Blue Ribbon Lounge at Suvarnabhumi is a disaster. First thing you notice is the heat. This is the second time I have to tell the ladies working there to turn on the air condition. First thing you see is a big stain on their carpet. The service is non smile and non attentive.
Lounge NameBlue Ribbon Lounge
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"enjoyed the relaxation and the refreshments"

(Canada)

Fantastic. I wish Canada and the USA would adopt your service level. We enjoyed the relaxation and the refreshments in the lounges. We travelled to Phuket Koh Chang. Siem Reap and Koh Samui and downtown Bangkok. What a treat to be in comfort at airports where the staff need to be commended for their service.
AirportBangkok Suvarnabhumi Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"good services and variety of food"

(Germany)

Business Lounge at Suvarnnabhumi Airport by Bangkok Airways is great good services and variety of food to served and I have connecting flight from Munich at this Lounge has shower room for me to get fresh from long fight and relax at this quality Lounge.
Lounge NameBlue Ribbon Lounge
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"practically the only two persons in the lounge"

(Germany)

The Blue Ribbon Lounge is located near departure gate 3. We were practically the only two persons in the lounge that day. We were greeted by a staff member who immediately brought us a small menu and took our drinks order. They have a selection of cold and hot snacks which you can help yourself to or order something warm from the menu. There is a massage chair tucked away in a room and another room with a small library and armchairs.
Lounge NameBlue Ribbon Lounge
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes
1 to 10 of 12 Reviews