Bangkok Airways

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 19 reviews
7/10
4 star Skytrax Rating
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9/10

"Staff is very polite and helpful"

(Russian Federation)

Verified Review | It was a domestic flight and all passengers of Bangkok Airways can use this free Bangkok Airways Lounge in BKK airport. It's a part of boutique airline policy. It's not far from the gates, Staff is very polite and helpful. Big choice of magazines and leaflets about Samui. There are other places in this terminal for food and drinks (of course you should pay). But there's no free Wi-Fi in general places, so this Lounge is a good place for using free Wi-Fi (Lounge staff provides you with username and password).
AirportBangkok Suvarnabhumi Airport
Type Of LoungeMembers
Date VisitDecember 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"lounge decor is very nice"

(Thailand)

Verified Review | I'm sitting in this free economy class lounge right now, it's very noisy due to being overcrowded. When you have at least 3x A320s departing every hour, they should build a bigger lounge. The staff are polite, answer questions, but I didn't want to waste too much of their time. The food is great, there is a must try, It's a recipe called Khao-tom-mad. Or known as sticky rice with stuffed banana wrapped in banana leaves. It's the lounge's signature dish. The lounge decor is also very nice, Light and pleasant. Wifi is also pretty fast, even though the download speed is sluggish I was able to send messages rapidly.
Lounge NameBoutique lounge
AirportBangkok Suvarnabhumi Airport
Type Of Lounge Other N/A
Date VisitFebruary 2017
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"a fine place to relax"

(Germany)

Verified Review | Bangkok Airways Business Class lounge in Koh Samui is the only lounge in that unique airport - and the only room for passengers with air-conditioning as the pubic waiting area for all flights is outside (but under a roof). Fine interior and very friendly staff. Welcoming and asking for drink and small food items. They bring it to your table, althought everything is also available at a buffet. Limited choice of newspapers, mostly Thai. But nice atmosphere and a fine place to relax before your flight.
AirportKoh Samui Airport
Type Of LoungeBusiness Class
Date VisitNovember 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"good lounge with lots of space"

(Thailand)

Verified Review | Good lounge with lots of space, the lounge staff come to ensure you are comfortable regularly. There is a spotless shower room, a few hot food menu which are actually passable frozen food, other snacks are better and plentiful. There are a few wines at self service drink bar, Wifi is very quick. I found this lounge to be great, only downside is a constant announcement for flight information. There are only a few passenger in the lounge and I believe more personalized communication is possible.
Lounge NameBlue Ribbon Lounge
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Date VisitAugust 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
7/10

"with acceptable choice of food"

(Spain)

I found this free lounge for economy passengers a bit crowded, but with acceptable choice of food and drinks (non-alcoholic). As it's accesible for all the passengers you can count on little space at all time. Free wifi access is given at the entrance. A couple os PCs are available. No TVs with flight information.
Lounge NameBangkok airways lounge
AirportKrabi Airport
Type Of Lounge Other N/A
Date VisitAugust 2016
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"calm well decorated lounge"

(Thailand)

Verified Review | I upgraded to Bangkok Airways Blue Ribbon lounge by using AIS Serenade gold card; very well appointed lounge with waitress service to every seat. Hot breakfast on offer before my 07.00 flight. Nice choice of snacks and drinks available in a quiet calm well decorated lounge. Much better than the economy lounge next door.
Lounge NameBlue Ribbon
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Date VisitMarch 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"lounge is passable"

(Japan)

Bangkok Airways provides lounge service for all its passengers regardless of travel class. The lounge at Vientiane International Airport looks a little old and small but considering the small size of the Wattay Airport itself, this lounge is passable. There were a wide variety of juices and light snacks available.
AirportVientiane Airport
Type Of LoungeFrequent Flyer
Date VisitFebruary 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"very cozy lounge"

(Chile)

I have to admit that it was quite surprising to find out that travelers for economy class can use a very cozy, free-of-charge Bangkok Airways lounge. The staff are very warm and helpful and a delicious options of snacks (limited though) and a coffee and tea machine. There's also free internet wifi connection. it is also remarkable to say that the service from the dropp off counter was amazing. Thumbs up for Bangkok Airways so far!
AirportBangkok Suvarnabhumi Airport
Type Of Lounge Other N/A
Date VisitFebruary 2016
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"clean, comfortable haven"

(Kazakhstan)

Small but well appointed Bangkok Airways lounge in Phuket Airport with excellent wifi and a range of tasty snacks and soft drinks and tea coffee. A range of newspapers and magazines available in a spotlessly clean, comfortable haven away from the bustle outside. Pity no smoking area anywhere inside but appreciated the flight calls - personally by the lounge personnel, a lovely old fashioned touch.
AirportPhuket Airport
Type Of Lounge Other N/A
Date VisitFebruary 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"above my expectation"

(United Kingdom)

Was transiting in Bangkok on my way to Laos. All economy class passengers were invited to use the lounge. As my flight from Tokyo landed at 5.00 am, there were not many people in the lounge. It was quiet and the seats were very comfortable. The food and drinks served were above my expectation.
AirportBangkok Suvarnabhumi Airport
Type Of LoungeFrequent Flyer
Date VisitJanuary 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
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