Austrian Airlines

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 41 reviews
4/10
4 star Skytrax Rating
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5/10

"good in what space is concerned"

(Germany)

Trip Verified | I will start with the space which is small, but the distribution of chairs, sofas and tables looks good, modern. The sofas are very comfortable and the view is quite nice, with the runaway and you could see planes taking off and landing. The drinks selection is good while the snacks are almost nonexistent which is unacceptable for a business lounge. It's a good place to spend some little time before the flight, rather than at the gate but I think the Lufthansa group (or the star alliance) should think about opening a lounge at OTP if you judge by the number of flights they have per day.
Lounge NameBusiness Lounge
AirportBucharest Otopeni Airport
Type Of LoungeBusiness Class
Date VisitMay 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"cleanliness needs better attention"

(United Kingdom)

Trip Verified | Visited the business class lounge late afternoon and it wasn't too crowded at this time. They have renewed some of the furniture since my last visit, and whilst it is quite bright and cheerful, the chairs were noted to have a lot of stains and marks - cleanliness here definitely needs some better attention. Staff at reception were polite enough, but the waiting staff inside the lounge (Do&Co ?) were much better and more friendly and attentive. WiFi is through the airport and reasonably good. F&B choice quite good - some hot soups, salads, breads, cakes and reasonable choice of drinks. Not a bad experience when assessed for short haul type usage.
AirportVienna Airport
Type Of LoungeBusiness Class
Date VisitApril 2018
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"Not fancy, but everything is there"

(Germany)

Trip Verified | Comfortable lounge with a good view on the airport airside. Not fancy, but everything is there. Enough space and enough food. The access to the lounge is somehow complicated it is on the first floor and you have to walk a little if you want to access the gates.
Lounge NameAustrian Business Lounge
AirportVienna Airport
Type Of LoungeBusiness Class
Date VisitJuly 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"probably the worst I've seen"

(Belgium)

Verified Review | I really love Austrian inflight service but this lounge is probably the worst I've seen. The place was not crowded but tables were left with dirty remains and empty glasses, the staff was inefficient and unfriendly and I was unable to try once of the two poor little cakes that were proposed because all the plates on the "clean" counter were dirty! No excuses from the staff when I mentioned it. A shame for the Austrian company in it's homebase.
AirportVienna Airport
Type Of LoungeBusiness Class
Date VisitNovember 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"worst business class lounge"

(Australia)

Verified Review | The worst business class lounge I have been in. This one was hot, dirty, had no comfortable chairs to relax in, offered very basic food, was poorly maintained with grubby walls and furniture and was generally very, very unappealing. The coffee machine did not work, there were no staff present to offer assistance of any kind and there were only a handful of 'resting' lounges for longer stopovers. I am praying the inflight business class experience is better.
AirportVienna Airport
Type Of LoungeBusiness Class
Date VisitOctober 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"Worst business lounge catering"

(Germany)

Verified Review | Worst business lounge catering offer I have seen. 2 soups, for more than 15 minutes at rush hour there were no more soup plates available. Other options consisted of two bad cheese spreads or butter (nothing was lactose or gluten free, or had no sugar), bread slices and dry and very sweet cakes. There were croutons too. I asked if there were any other options available, with no success.
AirportVienna Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
3/10

"worst business class lounge"

(Hong Kong)

Verified Review | One of the worst business class lounges I have visited with rude receptionist. We entered the lounge at roughly 2:30pm, 2 unappealing soups, bread and cakes were the only food options remaining. As we were quite hungry, we asked the receptionist politely whether there was any solid food or sandwiches in the kitchen we might have. She was rude and responded "You can have the bread or get it from the restaurants outside. We are not a restaurant" then ignored me. We just walked out of the lounge.
AirportVienna Airport
Type Of LoungeBusiness Class
Date VisitAugust 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
8/10

"the lounge is very busy"

(Austria)

Nicely designed, great decor, couches can only use 1 person (maybe 2). In rush hour the lounge is very busy and you won´t find a free place. Showers are available. Food is catered by Do&Co and is very good! Two hot options (Main meal and soup) cold plates, huge range of drinks including sparkling wine.
Lounge NameSky Lounge
AirportVienna Airport
Type Of LoungeFrequent Flyer
Date VisitSeptember 2016
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"modern appointed place to relax"

(Austria)

The Senator Lounge (Schengen) at Vienna airport is a bright and modern appointed place to relax. It has a fantastic panorama-view window which is an interesting spot to enjoy your Viennese "Melange" watching the goings-on. The snack bar provides delicious finger food: fruits to sweet petits fours. Only the hot meal selection is very basic and rarely subject to change within months: one curry, one noodle dish, and perhaps two sorts of soup. However, the quality is still great. The free wifi is very fast and the facilitated pc working stations.
Lounge NameSenator Lounge
AirportVienna Airport
Type Of LoungeFrequent Flyer
Date VisitAugust 2016
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
8/10

"Overall a comfortable environment"

(United Kingdom)

Used priority pass to visit the lounge .Lounge was sparse probably too early. Breakfast cereals were on display and a variety of drinks. Clean plenty of seating area.There was a lack of newspapers and magazines. The internet was fine and did some work.Flight was delayed so spent more time in the lounge with my work. The WC was clean and spacious. Overall a comfortable environment. I would gladly visit again.
Lounge NameSky Lounge
AirportVienna Airport
Type Of LoungeBusiness Class
Date VisitJuly 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes