Austrian Airlines

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 654 reviews
5/10
4 star Skytrax Rating
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8/10

Senator Lounge - Washington Dulles Airport

Review by (United States)

Once you get past the dragon ladies at the gates, this is a fine lounge. The Austrian sparkling wine is fine, the food choices are abundant, and he windows are big, if not necessarily overlooking much movement. It should be noted that the catering service staff are both efficient and friendly.
Lounge NameSenator Lounge review
AirportWashington Dulles Airport
Type Of LoungeBusiness Class
Date VisitJune 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

G Gates Lounge - Vienna Airport

Review by (United States)

I am a frequent traveler and have an opportunity to sit in many lounges around Europe and the world. This Austrian lounge is at the bottom of my list. In fact, I don't think I will bother using it again as it offers less than the airport facilities. I was using it for an hour from 9-10 am on a Saturday. The choice of breakfast items is APPALING. Bread, jam, margarine or butter, cornflakes, muesli and apples. That was it! Not to mention that the milk was not marked as skim or full fat and there was only one pitcher of milk next to the cereals. No bananas, no yogurts, no cheese - those are the (inexpensive) basics of a lounge breakfast spread from Kathmandu to Lima airport lounges. Last week I flew through Munich and was amazed at their offering. I am so surprised that the airline of such high reputation offers such low quality of lounge services. They need to take a cue from Lufthansa!
Lounge NameG Gates Lounge
AirportVienna Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

Austrian Airlines Star Gold Lounge - Vienna Airport

Review by (United States)

Small Lounge. Good view of the airport but not enough seating. Good selection of drinks. Stayed there for an hour and a half. Lounge crowded. Hot eggs cheeses spreads pastries. Entrees kept being warm and replenished. Very small rest area.
Lounge NameAUSTRIAN AIRLINES STAR GOLD LOUNGE REVIEW
AirportVienna Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

Austrian Airlines Senator Lounge - Vienna Airport

Review by (Switzerland)

It's a small cosy lounge with good food. I really like the menu. One of the best non alcoholic beverage choice in the world. Unfortunately the lounge open quit late in the morning if you have an early flight you will face a closed door. It's a shame.
Lounge NameAUSTRIAN AIRLINES SENATOR LOUNGE REVIEW
AirportVienna Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

Austrian Airlines Star Gold / Senator Lounge (schengen) - Vienna Airport

Review by (Spain)

Visited the lounge 12th Feb at 6pm. It is difficult to find it going up and down the escalator and walking through long narrow hallway. It was packed as always. People standing only 2 pc but busy at all times. Basic newspapers option and basic food. Nothing special and pretty much the same as the old Sen lounge in the old terminal. One would expect that with a new terminal opened last year the lounge would be bigger and better. But no. Nice country and city but the lounge has not met my expectations.
Lounge NameAUSTRIAN AIRLINES STAR GOLD / SENATOR LOUNGE (SCHENGEN) REVIEW
AirportVienna Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

Austrian Airlines Gold / Senator Lounge - Vienna Airport

Review by (Sweden)

I visited the lounge in the G-area (Schengen) on August 31 at 18:00-19:30. The lounge is nice and tidy and rather seldom overcrowded. The variety of drinks and food is good. Normally you will find both hot and cold food that is very tasteful. The seats in the lounge are not especially comfortable. The free WiFi is always troublesome and I have never managed to connect but the are free computers and Internet cables available. Nevertheless the WiFi should be improved or the instructions to be made clearer on how to connect. In the central area of the lounge there is a TV showing CNN. The volume should be adjusted to be just slightly higher since it is very difficult to hear anything if you are not sitting 1 metre or closer to the TV. In general I would however rate this lounge as comfortable and relaxing.
Lounge NameAUSTRIAN AIRLINES GOLD / SENATOR LOUNGE REVIEW
AirportVienna Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms N/A
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

Austrian Airlines Business Class Lounge

Review by (Austria)

A nice but too small lounge during peak hours. Warm but not very good food at lunch. Good choice of drinks and coffee and choice of newspaper. Free and fast Wifi. Only 1 WC at the men toilets - prepare for queuing and a not so clean experience during peak hours.
Lounge NameAUSTRIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

Austrian Airlines Hon Circle First Class Lounge - Vienna Airport

Review by (Brazil)

Nice lounge small but modern and well appointed. A nice buffet with appetizers salads soup and hot entrees which were very good. Great selection of wines and spirits. 3 computers but internet was unreliable and I could not open most sites. Good selection of magazines and helpful staff. To use the toilets you must go out as they are shared with Business class lounge. You have to ask the receptionist to get into First lounge as the door remains closed during all time. Private with nice views of the apron. But a very hard to find lounge. And found Wien Airport confusing with no clear signs or information staff not a friendly airport at all.
Lounge NameAUSTRIAN AIRLINES HON CIRCLE FIRST CLASS LOUNGE REVIEW
AirportVienna Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

Austrian Airlines Schengen Business Class Lounge - Vienna Airport

Review by (Germany)

Totally unacceptable! Old lounge at least had some charm. New lounge is worse in every aspect (besides drinks selection which is still fair). Food is a disaster. Toilets facilities a bad joke. Austrian needs urgently to improve this situation.
Lounge NameAUSTRIAN AIRLINES SCHENGEN BUSINESS CLASS LOUNGE REVIEW
AirportVienna Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

Austrian Airlines Business Class Lounge - Vienna Airport

Review by (Hungary)

Austrian business lounge in the old terminal was not the best and not spacious but it was sort of cozy and food selection was decent Austrian business lounge in the new terminal is terrible. More space there but design is awful all in cold colors and strange furniture. The food is scarce and even worse than awful.
Lounge NameAUSTRIAN AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportVienna Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
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