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Austrian Airlines

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 22 reviews
4/10
4 star Skytrax Rating
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8/10

"Overall a comfortable environment"

(United Kingdom)

Used priority pass to visit the lounge .Lounge was sparse probably too early. Breakfast cereals were on display and a variety of drinks. Clean plenty of seating area.There was a lack of newspapers and magazines. The internet was fine and did some work.Flight was delayed so spent more time in the lounge with my work. The WC was clean and spacious. Overall a comfortable environment. I would gladly visit again.
Lounge NameSky Lounge
AirportVienna Airport
Type Of LoungeBusiness Class
Date VisitJuly 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"dreadful food"

(Australia)

Worst lounge I've ever visited. Uncomfortable chairs squeezed together, tables not cleaned, dreadful food. We arrived at 8pm. Dinner was supposed to be available until 10pm - 2 pots of most unappealing soup. We left and went upstairs to a restaurant. Very poor.
AirportVienna Airport
Type Of LoungeBusiness Class
Date VisitMay 2016
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
no
9/10

"a lack of space"

(India)

Austrian's lounge for long haul flights is their flagship lounge. Unfortunately, since the airline doesn't offer First Class, caused a lot of congestion inside the lounge and there was a lack of space to sit/roam around freely. Food layout was better many European airline lounges and had a good number of choices. Lavatories were clean, hi-tech and sufficient to cater to a fully packed lounge. Business center was well equipped.
AirportVienna Airport
Type Of LoungeBusiness Class
Date VisitJune 2015
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"do not believe it was worth EUR70"

(United States)

We paid EUR 35 per person to use the Austrian Airlines Business Class Lounge. It offered a lousy breakfast and the Espresso machine was out of order. At 10am lunch was prepared, including soup and pasta. I do not believe it was worth EUR70 for two persons that we paid.
Lounge NameAustrian Airlines
AirportVienna Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
8/10

"catering service staff are both efficient and friendly"

(United States)

Once you get past the dragon ladies at the gates, this is a fine lounge. The Austrian sparkling wine is fine, the food choices are abundant, and he windows are big, if not necessarily overlooking much movement. It should be noted that the catering service staff are both efficient and friendly.
Lounge NameSenator Lounge review
AirportWashington Dulles Airport
Type Of LoungeBusiness Class
Date VisitJune 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"this Austrian lounge is at the bottom of my list"

(United States)

I am a frequent traveler and have an opportunity to sit in many lounges around Europe and the world. This Austrian lounge is at the bottom of my list. In fact, I don't think I will bother using it again as it offers less than the airport facilities. I was using it for an hour from 9-10 am on a Saturday. The choice of breakfast items is APPALING. Bread, jam, margarine or butter, cornflakes, muesli and apples. That was it! Not to mention that the milk was not marked as skim or full fat and there was only one pitcher of milk next to the cereals. No bananas, no yogurts, no cheese - those are the (inexpensive) basics of a lounge breakfast spread from Kathmandu to Lima airport lounges. Last week I flew through Munich and was amazed at their offering. I am so surprised that the airline of such high reputation offers such low quality of lounge services. They need to take a cue from Lufthansa!
Lounge NameG Gates Lounge
AirportVienna Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"good view of the airport but not enough seating"

(United States)

Small Lounge. Good view of the airport but not enough seating. Good selection of drinks. Stayed there for an hour and a half. Lounge crowded. Hot eggs cheeses spreads pastries. Entrees kept being warm and replenished. Very small rest area.
Lounge NameStar Gold Lounge
AirportVienna Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"It's a small cosy lounge with good food"

(Switzerland)

It's a small cosy lounge with good food. I really like the menu. One of the best non alcoholic beverage choice in the world. Unfortunately the lounge open quit late in the morning if you have an early flight you will face a closed door. It's a shame.
Lounge NameSenator Lounge
AirportVienna Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"it was packed as always"

(Spain)

Visited the lounge 12th Feb at 6pm. It is difficult to find it going up and down the escalator and walking through long narrow hallway. It was packed as always. People standing only 2 pc but busy at all times. Basic newspapers option and basic food. Nothing special and pretty much the same as the old Sen lounge in the old terminal. One would expect that with a new terminal opened last year the lounge would be bigger and better. But no. Nice country and city but the lounge has not met my expectations.
Lounge NameStar Gold / Senator Lounge
AirportVienna Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"the lounge is nice and tidy"

(Sweden)

I visited the lounge in the G-area (Schengen) on August 31 at 18:00-19:30. The lounge is nice and tidy and rather seldom overcrowded. The variety of drinks and food is good. Normally you will find both hot and cold food that is very tasteful. The seats in the lounge are not especially comfortable. The free WiFi is always troublesome and I have never managed to connect but the are free computers and Internet cables available. Nevertheless the WiFi should be improved or the instructions to be made clearer on how to connect. In the central area of the lounge there is a TV showing CNN. The volume should be adjusted to be just slightly higher since it is very difficult to hear anything if you are not sitting 1 metre or closer to the TV. In general I would however rate this lounge as comfortable and relaxing.
Lounge NameGold / Senator Lounge
AirportVienna Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1 to 10 of 22 Reviews