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Asiana Airlines

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 35 reviews
4/10
5 star Skytrax Rating
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6/10

"food choices limited"

(United States)

There are two Asiana Airlines business lounges at Seoul Incheon. I looked in briefly at the lounge in the main concourse and then moved on to the satellite terminal from which my TG flight was departing. Although the location suggests that this would be a great plane-spotting area ( and it is for the departure gates and public areas ), the lounge itself is an interior space with no views at all. The food choices at breakfast time were limited to fruits, pastries, and salads. The lounge in the main concourse had a chef preparing egg dishes, but alas, there was no chef in the satellite lounge. Beverage choices were even more meager. There was one bottle of red wine and several options for liquor - no champagne and no rum. Because security and emigration formalities take so long at ICN, I had limited time in this lounge. I decided to abandon the lounge idea, board my flight at first call, and enjoy TG business class pre-departure service
Lounge NameAsiana Lounge
AirportSeoul Incheon Airport
Type Of LoungeBusiness Class
Date VisitMay 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Staff Service 12345
yes
6/10

"food quite disappointing"

(Japan)

Asiana Airlines business class lounge at Incheon International Airport with good ambience. Good choices of beverages - tea, coffee and beers. The food is quite disappointing. Kimchee with tofu, fried egg and fried rice. That's it. Asiana is a 5-star airline and their aircraft and onboard services are all great. They should've put much more effort in adding variations to their flagship lounge at Incheon
Lounge NameAsiana Business Lounge
AirportIncheon Airport
Type Of LoungeBusiness Class
Date VisitDecember 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
7/10

"they are very good"

(Singapore)

I've used the Asiana lounges a couple of times, this time in the main terminal, and they are very good. Showers are available, seats are plentiful and comfortable and there are large luggage lockers. Oh and very good wifi is available. The only minor criticism is that the food and non-alcoholic drink selection is a little limited.
Lounge NameBusiness Class
AirportSeoul Incheon Airport
Type Of LoungeBusiness Class
Date VisitDecember 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

- Incheon Airport

(United States)

It was great experience at Asiana First Class Lounge at Seoul Incheon Airport. Many comfortable seats and chairs with quiet and space. Video room, business room with high speed wifi, printer and many computers. You do not need to wait to take shower, just go in and enjoy shower with towels, shampoo, dryers and more. Food and drinks are amazing. Many variety healthy food with great wine and champagne. You can even order some hot noodle soup if you are hungry. Staffs are so kind and nice. One of the best experience.
AirportIncheon Airport
Type Of LoungeFirst Class
Date VisitNovember 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"an excellent lounge"

(Germany)

Asiana charges 30$ for non business class and Star Alliance status members if the want to access their lounge. An offer gladly accepted, as we had a 4h stopover after a red-eye flight from Jakarta and were still expecting the longer leg to Frankfurt. The lounge has two section, which have a similar layout. The lounge is huge and wide. There is plenty of space both for working and relaxing. I especially liked the relaxing cubicles with comfortable armchairs where it is possible to take a short nap. There are also some seats available that have a massage function. You can ask for the key to the spotlessly clean shower room at the reception. Towels and amenities are all provided. Next to the buffet, which offers sandwiches, instant noodles fried rice, crackers and salad is a bar where you can enjoy your meal while observing the apron. Alls common drinks are provided as well. Since they offer all soft drinks in cans / bottles you can restock your supllies for the upcoming flight. Very nice indeed. The lounge offers free wifi at a reasonable speed. Staff is always doing its best to keep the lounge incredibly clean. An excellent lounge and definitely worth the money.
AirportSeoul Incheon Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"starting to show some wear and tear"

(Thailand)

This lounge is always busy. It is a nice clean lounge in mostly good shape but starting to show some wear and tear. WiFi is great and there are lots of outlets to plug in. Seating is comfortable and it is usually quiet and peaceful. It is a good place to chill and read or do work. Don't expect to get anything decent to eat though. On my last visit (almost identical to my previous 3 visits this year) - which was more than 4 hours - the offerings consisted of one small EMPTY platter with sign that said 'Sushi' one small EMPTY hot plate with sign that said 'Chicken WIngs'. Food that was actually there consisted of a handful of pretzels with orange 'cheese' paste that tasted like wax a meagre salad bar with undercooked unseasoned flavourless potato salad and four large baskets of dry bread offered with jam and butter. About 10 tiny vegetable sandwiches made an appearance for 30 seconds - but they were immediately hoovered up by patrons desperate for anything decent to munch on. Three cups of vegetable rice also appeared briefly - but it looked and tasted like it was leftover from 3 weeks ago. Oh - and lest I forget two small cereal bowls with thimble sized cookies were offered for dessert. There are also cheap paper instant noodle cups always on offer. No proper bar (some beer on tap no wine to be seen no cocktails). Eat and drink before you come here.
AirportIncheon Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"staff were friendly and helpful"

(United States)

The lounge was great. Lots of room seats cubicles with computer (large screens) to check emails etc. Staff were friendly and helpful. To be able to relax eat (not so great) but lots of choices and shower I'd say this is great
AirportIncheon Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"food and drink selection was extremely mediocre"

(United Arab Emirates)

Arrived around 9.30pm for midnight Emirates flight so was looking forward to eating a light dinner. Food and drink selection was extremely mediocre. There was a selection of overcooked tomato pasta a huge bread mountain with toaster which nobody touched. The salad bar and grilled vegetables were depleted and obviously the most popular. No dessert except some cut pineapple and sliced oranges. Pot noodles was obvious choice for Asian travellers. Compared to the business lounges in HK London and Dubai the Asiana lounge really needs to step up. At that time in evening the last thing we want is a carb overload. Suggest you cut out all the pasta and serve cold cuts salads and a decent cheese board some chocolates or dessert of some sort and not the plastic Kraft cheese on display. If we are playing business class fares then I expect half way decent food in the lounge. If I knew it was going to be this bad I would elected to eat in one of the restaurants in the airport but unfortunately everything closes at 10pm in Incheon Airport. On the positive side lounge was spacious wifi works and nice to have massage chairs. However can we have instructions in English as well please?
AirportIncheon Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"lounge is very large"

(United States)

Roundtrip from HNL to ICN, experienced this lounge before returning to Hawaii. Due to security people watching the escalators was not able to lounge hop to other Star Alliance lounges located at other gates. Lounge is very large with several desktop computers available. You need a password given out at reception to access the internet. Be sure to explore both sides because they have different food available. On the right there was a chef dishing out a cold noodle dish and sandwiches. The left side featured pasta and sushi which kept running out and had to be replaced with different foods. As others have stated. the food choices are very limited and the cup noodles are very cheap looking.
AirportIncheon Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"very quiet and lots of seats"

(United States)

I had a chance to visit this lounge as I was flying business class with American Airlines that day. Came about 2:30 very quiet and lots of seats. They have laptops and the internet and wifi is good. There are rooms with massage chairs. Food was fine. They had a "hot" meal buffet at 3:15. Noodles Fried Rice and Tofu and vegetables. Also had some fruit cold salads sandwiches and kimbap. Coffee was fine. Overall I'd go there again if I had a chance.
AirportIncheon Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1 to 10 of 35 Reviews