Asiana Airlines

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 822 reviews
8/10
5 star Skytrax Rating
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4/10

Asiana Airlines Business Class Lounge - Incheon Airport

Review by (Thailand)

This lounge is always busy. It is a nice clean lounge in mostly good shape but starting to show some wear and tear. WiFi is great and there are lots of outlets to plug in. Seating is comfortable and it is usually quiet and peaceful. It is a good place to chill and read or do work. Don't expect to get anything decent to eat though. On my last visit (almost identical to my previous 3 visits this year) - which was more than 4 hours - the offerings consisted of one small EMPTY platter with sign that said 'Sushi' one small EMPTY hot plate with sign that said 'Chicken WIngs'. Food that was actually there consisted of a handful of pretzels with orange 'cheese' paste that tasted like wax a meagre salad bar with undercooked unseasoned flavourless potato salad and four large baskets of dry bread offered with jam and butter. About 10 tiny vegetable sandwiches made an appearance for 30 seconds - but they were immediately hoovered up by patrons desperate for anything decent to munch on. Three cups of vegetable rice also appeared briefly - but it looked and tasted like it was leftover from 3 weeks ago. Oh - and lest I forget two small cereal bowls with thimble sized cookies were offered for dessert. There are also cheap paper instant noodle cups always on offer. No proper bar (some beer on tap no wine to be seen no cocktails). Eat and drink before you come here.
Lounge NameASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportIncheon Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

Asiana Airlines Business Class Lounge - Incheon Airport

Review by (United States)

The lounge was great. Lots of room seats cubicles with computer (large screens) to check emails etc. Staff were friendly and helpful. To be able to relax eat (not so great) but lots of choices and shower I'd say this is great
Lounge NameASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportIncheon Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

Asiana Airlines Business Class Lounge - Incheon Airport

Review by (United Arab Emirates)

Arrived around 9.30pm for midnight Emirates flight so was looking forward to eating a light dinner. Food and drink selection was extremely mediocre. There was a selection of overcooked tomato pasta a huge bread mountain with toaster which nobody touched. The salad bar and grilled vegetables were depleted and obviously the most popular. No dessert except some cut pineapple and sliced oranges. Pot noodles was obvious choice for Asian travellers. Compared to the business lounges in HK London and Dubai the Asiana lounge really needs to step up. At that time in evening the last thing we want is a carb overload. Suggest you cut out all the pasta and serve cold cuts salads and a decent cheese board some chocolates or dessert of some sort and not the plastic Kraft cheese on display. If we are playing business class fares then I expect half way decent food in the lounge. If I knew it was going to be this bad I would elected to eat in one of the restaurants in the airport but unfortunately everything closes at 10pm in Incheon Airport. On the positive side lounge was spacious wifi works and nice to have massage chairs. However can we have instructions in English as well please?
Lounge NameASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportIncheon Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

Asiana Airlines Business Class Lounge - Incheon Airport

Review by (United States)

Roundtrip from HNL to ICN experienced this lounge before returning to Hawaii. Due to security people watching the escalators was not able to lounge hop to other Star Alliance lounges located at other gates. Lounge is very large with several desktop computers available. You need a password given out at reception to access the internet. Be sure to explore both sides because they have different food available. On the right there was a chef dishing out a cold noodle dish and sandwiches. The left side featured pasta and sushi which kept running out and had to be replaced with different foods. As others have stated. the food choices are very limited and the cup noodles are very cheap looking.
Lounge NameASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportIncheon Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

Asiana Airlines Business Class Lounge - Incheon Airport

Review by (United States)

I had a chance to visit this lounge as I was flying business class with American Airlines that day. Came about 2:30 very quiet and lots of seats. They have laptops and the internet and wifi is good. There are rooms with massage chairs. Food was fine. They had a "hot" meal buffet at 3:15. Noodles Fried Rice and Tofu and vegetables. Also had some fruit cold salads sandwiches and kimbap. Coffee was fine. Overall I'd go there again if I had a chance.
Lounge NameASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportIncheon Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

Asiana Airlines Business Class Lounge - Incheon Airport

Review by (Japan)

Excellent lounge. Food is pretty good and cleanliness is perfect. Since they have expanded the lounge now it's not so crowded even on peak time.
Lounge NameASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportIncheon Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

Asiana Airlines Business Class Lounge - Incheon Airport

Review by (United States)

Overall the lounge is comfortable quiet and has showers which is very nice. If you are lucky enough you can get one of about six cubicles which have some privacy and have foot rests so you can stretch out. I was disappointed with the food however. For this trip we used biz class lounges in O'Hare Narita Bangkok and New Delhi and they all had better food especially Narita and Bangkok. I will say the comfort level in Seoul was the best of what we saw.
Lounge NameASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportIncheon Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

Asiana Airlines Business Class Lounge - Incheon Airport

Review by (Japan)

I had a six-hour stopover in Seoul Incheon and used this lounge. The seats were comfortable the lounge was never too crowded and there was an excellent choice of food. My only gripe was the washroom. It was rather small but I was able to use the one in the neighboring First class lounge. To add some perspective I was on a trip from St Petersburg to Hiroshima via Moscow and Seoul and the lounge was a welcome contrast to the Aeroflot lounge in Sheremetyevo Terrminal D.
Lounge NameASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportIncheon Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity N/A
Staff Service 12345
yes
4/10

Asiana Airlines Business Class Lounge - Incheon Airport

Review by (Canada)

Very good lounge for depart from Seoul to LA. Internet service very good food ok. I do note the comments on noodles - yes a tad tacky but actually like noodles so not that bad really. Lots of the chairs are more stadium - rows all facing the same direction so number of seats that are more for 2 people to sit together is a lot less. Still overall not a bad lounge in a stellar airport. And yes Japan and Korea have the best toilets ever.
Lounge NameASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportIncheon Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

Asiana Airlines Business Class Lounge - Incheon Airport

Review by (New Zealand)

Comfortable but a bit dated. Seats comfortable. Didn't like the food set out and ended up eating toast and peanut butter. Good coffee.
Lounge NameASIANA AIRLINES BUSINESS CLASS LOUNGE REVIEW
AirportIncheon Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
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