ANA All Nippon Airways

Lounge Reviews

5 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 401 reviews
7/10
5 star Skytrax Rating
Sort Reviews by :
Show
9/10

Premier Lounge - Tokyo Narita Airport

Review by (Indonesia)

I used the facilities of the lounge on my transit from Chicago to Jakarta. I had to pay in JPY of USD50 equivalent since I was flying economy class. They only receive cash payment. It is quite expensive to my finding, but worth the money spent. The lounge is quite big and very clean. It comprised of two main halls. The first hall near the entrance is quite packed. The first hall offers both sofa and bar seating for lone traveler. However I found the bar seats are quite tight. There are power outlets at every seat. Food served at buffet station are quite limited, yet we can order a decent options of freshly prepared Japanese food at the noodle station. There are a wide variety of drinks available (spirits, including varieties of Japanese sake, coffee, and soda dispenser). I favor the coffee a lot. If you like reading, there are a wide variety of Japanese and international newspapers and magazines available. I found that the toilet and shower rooms are very convenient and clean. Luxurious amenities are provided to ensure you are pampered and refreshed for your next flight. If you decide to take a shower, be cautious about the timing as the queue is quite long. The attendant gave me a remote caller to notify me my turn. This lounge is very recommendable for long haul travelers to freshen up.
Lounge NamePremier Lounge
AirportTokyo Narita Airport
Type Of LoungeBusiness Class
Date VisitJuly 2015
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

Ana Suite Lounge - Tokyo Narita Airport

Review by (Singapore)

I recently visited the ANA suite lounge at T1 Narita airport, as FF star alliance gold member flying economy. The reception service was excellent. Multiple people welcoming you with the most polite and efficient Japanese service. The lounge is huge and offers spaces for working or relaxing and also private spaces for sleeping. The food variety is not that much but just enough to be satisfied. You can also place an order for your choice of noodles, cooked on the spot for you. They offer also shower facility and concierge services.
Lounge NameANA suite lounge
AirportTokyo Narita Airport
Type Of LoungeFrequent Flyer
Date VisitJuly 2015
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

Ana All Nippon Airways Business Class Lounge

Review by (United Kingdom)

I visited this lounge on 28 May on my way to Tokyo Haneda. Very nice lounge with nice view and plenty of light. Comfy chairs and plenty of power sockets. Packs left from previous customers were not clean up meaning that some desks had considerable amount of dirty glasses snack packs etc. Very good internet connection reasonably fast and reliable. Small selection of drinks. No food whatsoever only small snacks. Similar to American lounges not European or Asian ones.
Lounge NameANA ALL NIPPON AIRWAYS BUSINESS CLASS LOUNGE REVIEW
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

Ana All Nippon Airways Business Class Lounge - Tokyo Narita Airport

Review by (United Kingdom)

Neat and superb. They even have free printing service high-tech and hygienic shower booths. Food can be improved but compared to other Star Alliance lounge like old Silver Kris at LHR terminal 3 and United Club this ANA lounge is much better.
Lounge NameANA ALL NIPPON AIRWAYS BUSINESS CLASS LOUNGE REVIEW
AirportTokyo Narita Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

Ana All Nippon Airways Business Class Lounge - Tokyo Haneda Airport

Review by (Japan)

Far superior to any lounge of US carriers at either Narita or Haneda. A wide variety of food offerings allowing one to have a complete meal before boarding. A bit crowded at times but the staff are helpful and courteous.
Lounge NameANA ALL NIPPON AIRWAYS BUSINESS CLASS LOUNGE REVIEW
AirportTokyo Haneda Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

Ana All Nippon Airways Business Class Lounge - Tokyo Haneda Airport

Review by (South Korea)

It was great with all the new stylish shower room and the catering. I loved the food as well as the shower room. The only thing to improve on would be WIFI where I had to work.
Lounge NameANA ALL NIPPON AIRWAYS BUSINESS CLASS LOUNGE REVIEW
AirportTokyo Haneda Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

Ana All Nippon Airways First Class Lounge - Tokyo Narita Airport

Review by (Canada)

Excellent wifi helpful staff large spacious decent F&B selection. One of the better star alliance international lounges and it certainly is superior to lounges outside Asia.
Lounge NameANA ALL NIPPON AIRWAYS FIRST CLASS LOUNGE REVIEW
AirportTokyo Narita Airport
Type Of LoungeFirst Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms N/A
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

Ana All Nippon Airways Business Class Lounge - Tokyo Narita Airport

Review by (Hong Kong)

What an excellent lounge at their home base spacious good service and delicious food everywhere! I was impressed by the noodle bar where you can order your choice of hot meals. Great Wi Fi quite a comfortable experience. It's recommended to spend some time to experience this lounge if you ever fly with them or on Star alliance flights.
Lounge NameANA ALL NIPPON AIRWAYS BUSINESS CLASS LOUNGE REVIEW
AirportTokyo Narita Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

Ana All Nippon Airways Business Class Lounge - Tokyo Haneda Airport

Review by (United States)

Very crowded and when I asked staff she mentioned she would help me look for a seat. She forgot about me. Food was okay. Shower is a nice touch but could be better. No service after that and worried about my luggage. Crowded and kids - I expect a lounge to be a quiet place to work or chill out before boarding a flight. If you want to work here forget about it. They have the famous ANA curry.
Lounge NameANA ALL NIPPON AIRWAYS BUSINESS CLASS LOUNGE REVIEW
AirportTokyo Haneda Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

Ana All Nippon Airways Business Class Lounge - Tokyo Haneda Airport

Review by (United Arab Emirates)

One of the best lounges I have ever been to. Great food and drinks courteous and efficient staff and excellent shower facilities.
Lounge NameANA ALL NIPPON AIRWAYS BUSINESS CLASS LOUNGE REVIEW
AirportTokyo Haneda Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1 to 10 of 18 Reviews