American Airlines

Flagship lounge in JFK. Really feeling tired now for what is supposed to be one of AA's best lounge worldwide. Falls short of most top tier European or Asian airlines business offerings much less first class. Decent range of drinks but nothing special in terms of quality wines spirits. Basic food options one hot one cold plus snacks cheese. Good views across to Manhattan. Small and a bit cramped though chair arms worn through to the stuffing seating close spaced so no privacy. Decor dull universally brown. Poor selection of magazines newspapers. Just doesn't feel special. AA is improving its on board products (new business class configuration is good) but the lounge has a way to go to get to BA Cathay etc. levels.

This is the Admirals Club in concourse G - American Eagle flights connect through G although all fliers can access this lounge when travelling from O'Hare. This lounge was recently updated and expanded and that is a good thing as the lounge was previously under equipped and over crowded. Expanded toilet facilities quiet area plenty of work space and well lighted. Receptionists friendly and helpful free basic booze but you pay for premium unless given cheesy vouchers why they don't just say show your international business/first class boarding pass for premium liquor is beyond me. All in all a nice environment.

It's a comfortable lounge yet on the smaller size. Used it on several evening flights back to Europe. Though it serves as First Class/*Gold lounge for Lufthansa too and can also be visited by Oneworld Emerald/BA First Class passengers I never found it crowded in the evening. There is an open bar and a small buffet serving a good but limited number of cold and hot snacks. The only downgrade is the view into the terminal only. The way from the lounge to the European gates is quite long especially since the airport closed the "shortcut" through the duty free area. So be sure you leave the lounge in time.

Had a two hour layover on an international flight and was offered a single drink voucher. They really need to get with the real world. The AA lounges really are rubbish and so out of line with international standards

My sister & her son were travelling on first class tickets from LAX to Seoul Korea. They had a lay over in Dallas Texas & wanted to wait in the AA Airline Lounge but were refused entry because their tickets were purchased with frequent flier miles. I've never been refused entry to any Airline Lounge with First Class or Business class tickets purchased with frequent flier miles. Is this a new American Airlines policy?

Not a terrible lounge. It's quite spacious. There's just no sense of warmth or hospitality.

Limp sandwiches undrinkable wine but worst of all background music which is fine but then 2 competing TV stations on top. It's like a college sports bar. Poor.

Came in here in transit to Mexico after AA flight from London. Reasonably comfortable place with good views over airport. What seems somewhat mean and petty is that on checking in to the lounge you are given a voucher for just one alcoholic beverage. From a European perspective this is strange - especially since at AA Admirals Lounge in Heathrow there's an open bar. Most customers in this situation in my experience do not come into these lounges to drink the bar dry - but the option of a second drink without paying more would be nice - especially after buying an expensive business class ticket. On my way back to London through DFW used the smaller British Airways lounge and they have no one drink voucher policy. It's a pity AA do this - as their service from LHR to DFW is a great business class product in the air in the new 777 ER - probably best transatlantic.

This is one of the many places in the US Europeans just can't understand. Probably the worst lounge ever. It's more a waiting zone. No class. No style. No fun. No feel good. No relax. No nothing. Tip: get an Amex and go to their lounge near D17.

Last Sunday I walked into the Admirals Club at Heathrow Airport and walked out in a few seconds. It has the decor of a greyhound bus station from the 1970's. The nearby British Airways lounge offers some decor service and variety. I don't know how AA cannot see how poor their clubs are - it is a shame.