Alitalia

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 27 reviews
4/10
3 star Skytrax Rating
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6/10

"not so much seating space"

(Indonesia)

Verified Review | Limited food and beverage selection but was nice food for snack and refreshment and also not so much seating space, but location is quite okay, at the centre almost all of the boarding gate. I was okay for short time waiting, but if there's delay, then will be bored as it is only at a quite small Lounge.
Lounge NameErste Premier Lounge
AirportPrague Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2017
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
1/10

"fly with another airline"

(Canada)

Verified Review | The Alitalia Business Class lounge near terminal E at Rome Fiumicino is a real disappointment. Quite small, it has a bar counter where one has to request any type of drink from a couple of tired barmen (who complain about their workload all the time). This includes asking for coffee, alcoholic drinks or even a glass of water. A couple of small tables present a few uninviting snacks. Given the limited space, I had to sit on the only available chair - which was unoccupied only because it was broken. Used dishes and cutlery wait on the side tables for the infrequent service. Next time I shall pay at one of the cafeterias or fly with another airline.
Lounge NameTerminal E
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Date VisitAugust 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Staff Service 12345
no
6/10

"They offer some pastries"

(Israel)

Verified Review | The Dolci Vita Lounge is located in T1 before the check in area. If you are a business traveler you can check in your bags inside the lounge. They offer some pastries, coffee and many drinks. I went in to try their flight simulator but I was then told but the crew that it no longer exist! It's a medium size lounge. But I personally prefer the the Casa Alitalia inside the terminal
Lounge NameDolce Vita
AirportRome Fiumicino Airport
Type Of LoungePay to Use
Date VisitJune 2017
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"large inside and stylish"

(Israel)

Verified Review | This is probably one of the best Alitalia lounges. It's a busy lounge but large inside and stylish. It offers bed-like seats and I actually good a good 2-3 hours of sleep. Food is very good but not excellent. Wine is good too. The staff are very welcoming and very nice and professional. I do recommend to use this lounge. It is possible to have a shower inside the lounge. Toilets were clean.
Lounge NameCasa Aitalia
AirportRome Fiumicino Airport
Type Of LoungePay to Use
Date VisitJune 2017
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"Really tasty food"

(Brazil)

Verified Review | This lounge gets busy but is great. Shame that it is open to Priority Pass and Paid entry as this does mean it can get mobbed but is a fabulous lounge because of the food and drink available. Really tasty food including freshly made Pizza, Pasta and Bruschetta. Wide selection of drinks. Great cappuccinos at the bar. Showers are well maintained and nice products available. Wifi fast.
Lounge NameCasa Italia
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Date VisitMarch 2017
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"at certain times it is a bit crowded"

(Italy)

Verified Review | Recently renovated lounge, plenty of choice for food and typical Italian wines, I think it's the only airport lounge with a pizza maker who make the pizza in real time for the guest. Good selection of magazines and newspapers, the lounge at certain times it is a bit crowded, the bathrooms are generally quite clean as well as the showers. Of course, great coffee and cappuccino.
Lounge NameCasa Alitalia Roma
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Date VisitDecember 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
10/10

"the food was fantastic"

(Australia)

Verified Review | What a change from 2012. We were flying Emirates out of Rome Fiumicino Airport and had a bit of a laugh that we would have to use the Alitalia lounge. But what an unbelievable turn around in this lounge. Staff were amazing, offering suggestions for drinks and food. The food was fantastic.
AirportRome Ciampino Airport
Type Of LoungeBusiness Class
Date VisitJanuary 2017
Type Of TravellerFamily Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"limited, uncomfortable seating"

(Canada)

Quite disappointing. Apart from being overcrowded, this lounge offers limited, uncomfortable seating. There is a bar for coffee and drinks, attended by unfriendly staff (if you ask for a glass of water, you are told to fetch a plastic bottle on the other side of the lounge). Some good salads offered, but the Italian food (pasta, ravioli) is singularly insipid. The worst part are the waiters who pile up dirty dishes on the table where you are dining, and scrape the leftovers in front of you, then leave the pile there waiting for more plates to collect: I have never seen such behavior in any food establishment. Washroom (men) OK but too small.
Lounge NameTerminal G
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2016
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
no
10/10

"nice looking Italian furniture."

(United Kingdom)

Verified Review | Recently renovated lounge, good selection of food and beverage, nice looking Italian furniture. Huge windows that overlook the runway. The staff was extremely helpful with my requests. Bathrooms clean.
AirportMilan Linate Airport
Type Of LoungeBusiness Class
Date VisitAugust 2016
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"large, comfortable lounge"

(Italy)

This newly refurbished lounge is located in Terminal 1 landside before security checks. It is a large, comfortable lounge area equipped with desks for check-in, flight simulator, relaxation room and a well-stocked bar with tasting of hot and cold dishes from Italian ingredients
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Date VisitMarch 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
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