Alitalia

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 706 reviews
5/10
3 star Skytrax Rating
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1/10

Alitalia Le Anfore Business Class Lounge - Rome Fiumicino Airport

Review by (United Kingdom)

Very disappointed spent £60.00 for two tickets to this airport lounge. Food and wine poor. Toilet area and shower room dirty. Not worthy of the money paid. Such a let down to start of our long journey.
Lounge NameALITALIA LE ANFORE BUSINESS CLASS LOUNGE REVIEW
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

Alitalia Business Class Lounge - Rome Fiumicino Airport

Review by (United States)

We were booked into a United BusinessFirst cabin so we were given access to the Alitalia lounge located in the lower level (read as basement) of the terminal. The check in desk upon entering is staffed by Alitalia employees who were fairly friendly. Since it was early (7:30 a.m.) we didn't expect too much. We weren't disappointed. The lounge is very dated with a bland color scheme - white and orange. There was a service station manned by a very unhappy looking gent who despite his sour demeanor provided efficient - albeit robotic - service. Coffee (American) was available but the cup is one that is normally used for cappuccino so not very large. Cappuccinos and espressos are available on request. The "food" consisted of cold cereals sweet croissants and bread/butter with jam. Yogurts were also available but without spoons. Since it was so early we weren't interested in cocktails but the 'bar" consisted of bottles of mostly empty liquor save for the almost full bottle of sweet vermouth. Don't plan on having a drink in this lounge - there won't be anything available. Our flight was announced and we made our way to the gate. This "lounge" was really sad. United should be ashamed that this is what they offer their "premium" passengers.
Lounge NameALITALIA BUSINESS CLASS LOUNGE REVIEW
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

Alitalia "dolce Vito" Business Class Lounge - Rome Fiumicino Airport

Review by (Indonesia)

I'm writing from the lounge. What an absolute rip-off. I paid 30 Euros for the use of the lounge. It is loud and crowded the food is cold and with very poor selection. The wine was poured in a plastic glass and was the tiniest quantity. There's lots of staff but they don't seem to care about much. The wifi does not work.
Lounge NameALITALIA "DOLCE VITO" BUSINESS CLASS LOUNGE REVIEW
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

Alitalia "giotto" Business Class Lounge - Rome Fiumicino Airport

Review by (Canada)

The Alitalia lounges at FCO are the worst I've experienced for any major airline. They're appalling. The selection of food is so dismal that I don't know why Alitalia even bothers putting anything at all out there. Unfortunately if you travel through FCO these wretched Alitalia lounges are what you get stuck with.
Lounge NameALITALIA "GIOTTO" BUSINESS CLASS LOUNGE REVIEW
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

Alitalia Business Class Lounge - Rome Fiumicino Airport

Review by (Canada)

The worst lounge I visited compared to Hong Kong Toronto Singapore Beijing San Francisco Bangkok that I have been. No windows no food available (time 11AM) only a drinks bar no windows male washroom had only two toilets (no urinals so you have to wait for a simple pee). Most disappointing was after an 8 hour flight I love to have a shower to refresh myself but they ran out of shower kits (no towels no soap no shampoo). Never go this lounge. I cannot imagine that Alitalia's lounge in Rome is such poor quality.
Lounge NameALITALIA BUSINESS CLASS LOUNGE REVIEW
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

Alitalia Business Class Lounge - Rome Fiumicino Airport

Review by (Israel)

Never visited such a poor lounge before. Firstly no daylight as no windows in this lounge. Beside freshly made Italian coffee served by a friendly barman who has a little plate with some change to have every visitor understand what he wishes to receive this lounge has the smallest choice of food. Food choice goes from sweet Italian croissant to greasy couscous. Some other small pieces of bread are available but not worth to be mentioned. There is one toilet in male lavatory and this one toilet is dirty as are 3 showers of which two where mot working. Seating not bad and wifi works well but do not come to this lounge hungry.
Lounge NameALITALIA BUSINESS CLASS LOUNGE REVIEW
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

Alitalia Le Anfore Business Class Lounge - Rome Fiumicino Airport

Review by (China)

Lounge was just fine: clean and conveniently located but overcrowded. Food and beverage was not you would expect from a business lounge in Italy: a few cold sandwiches basic soft drinks and house wine. Overall an average/below average lounge.
Lounge NameALITALIA LE ANFORE BUSINESS CLASS LOUNGE REVIEW
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

Alitalia Business Class Lounge - Rome Fiumicino Airport

Review by (Australia)

Alitalia lounge very much outdated as are the unfriendly staff. Quality of the refreshments and selection of such is poor. The lounge is on the inside of the terminal and has no windows it is like a maze and appears to have no predetermined structure.
Lounge NameALITALIA BUSINESS CLASS LOUNGE REVIEW
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

Alitalia Business Class Lounge - Rome Fiumicino Airport

Review by (Canada)

Using this lounge in early mornings is really not pleasant: all you are offered for breakfast in terms of food are cheap and tasteless croissants and some other low quality focaccia type bread nothing else. Very sub-standard!
Lounge NameALITALIA BUSINESS CLASS LOUNGE REVIEW
AirportRome Fiumicino Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

Alitalia Business Class Lounge - Milan Linate Airport

Review by (United Kingdom)

This lounge (accessible to other Skyteam travellers) is probably one of the worst I've seen in Europe. Colors are awful comfort is quite limited and facilities are just ridiculous - drinks server in a plastic cup with a very limited choice (Diet sodas not available!) nearly nothing in terms of food and you wonder what the barmaid just does there so she looks bored.
Lounge NameALITALIA BUSINESS CLASS LOUNGE REVIEW
AirportMilan Linate Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
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