Alaska Airlines

I recently joined the Alaska Air Boardroom after receiving a discount as an Alaska Gold member. I was quite impressed overall. The service was outstanding! The women working at the front desk were professional and went beyond their job to assist everyone who came in. Their smiles went along way for the numerous harried travelers. I think that Alaska could use a larger lounge area though - it felt a tad small but I am not complaining, I was glad to relax there. Fine service, great coffee and fun folks to talk to, what more can you want?

I was flying first class from SEA to LAX. Alaska is one of the U.S. carriers (maybe the only one) to grant lounge access to those flying first class domestically and not connecting to an international flight. Lounge was large (didn't realize at first there was a second floor). Selection of drinks and snacks was standard. Wi-Fi access was fine. Lounge was crowded on a weekday morning but I had no trouble finding a place to sit and plug in my PC or phone. I don't know if there were showers.

Flying Alaska Airlines from LAX to Vancouver Canada. Lounge in LAX was fine with quiet areas good selection of food to nibble on and nice bar offerings. Even better in Vancouver where hot soup beef stew wild rice and a wide variety of sandwiches and cookies were available. Nice area for self- service wine and other drinks. Very attractive display of food and beverages. Free wifi in both lounges.

Refurbished but with odd furnishings. Better than waiting at the gate. This location was recently refurbished. The lounge is the same size and layout the changes are largely cosmetic (mostly new furnishings). The tables/chairs in the center area are like patio furnishings - very narrow and extremely uncomfortable chairs. The chairs along the outer wall/windows are so low to the ground that it's like sitting in child's furniture - again very uncomfortable. In the morning food covers a wide range (fruit muffins coffee cake and even a machine that makes pancakes!). In the afternoon things like cheese and crackers. A limited range of complementary alcoholic beverages and some really good microbrews. Starbucks coffee. The bathrooms while small are clean and well-stocked. Nice view out the windows of the alleyway between the C and D concourses.

It is an up-to-date low key relaxing yet highly functional business lounge with a large flat screen TV modern and comfortable dark color business tone sofas & tables food and beverage bar a clean restroom with hand lotion and half and full body mirrors 5 clocks of world time pc stations a laser printer a COPYING machine and a killer view for airplane and sunset. Staff on duty are experienced with people professional and skillful finding out what Loungers like me with a point and shoot camera are up to - taking photos of its remedies and breath taking sunset. They made me a single female Asia feel welcomed. Thanks them for making my 1st Board Room experience a positive one.