Air France

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 72 reviews
4/10
4 star Skytrax Rating
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4/10

"small but quiet most of the time"

(Netherlands)

This lounge is small but quiet most of the time. The front desk assistant was friendly and made sure to make announcements about flights which were boarding. The snacks are fresh and delicious. The bar selection was not extensive but there is a reason for this - If you want a drink such as champagne or a caipirinha just ask! The restrooms were small but clean. There was constant removal of empty plates glasses etc. The internet was very slow during the peak hours but at other times the internet speed was fair.
AirportSao Paulo Guarulhos Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"food quality is poor"

(Israel)

Lounge is used by many airlines too many for the size of the lounge even if I got lucky this time and found a good seat. The lounge is used by so many airlines that announcements for flight boarding are going on forever - maybe they should learn from other lounges and make this one a silent one. Food quality is poor and choice is at the same disappointing level. Drinks consist of cans and bottles that are presented in a very small refrigerator - meaning the cans have no time to become col. Wine served is local brew. Lets hope for a Skyteam lounge in new terminal. Wifi is very badly organised and only 3 computers available.
AirportMumbai Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"Same old overcrowded lounge"

(Israel)

Same old overcrowded lounge with same food and drinks (choice not very big or interesting) espresso machines are dirty and food is tasteless. Lounge is also used by people having a certain credit card. While waiting to get in and present your invitation one has to wait for the man in front of you deciding if he is going to charge his credit card with money or points.
Lounge NameDan Lounge
AirportTel Aviv Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"far too crowded"

(China)

Too small both the AF and KLM flights leave within a few minutes it is far too crowded. No power outlets seating not very comfortable lounge looks a bit worn. Drink selection just ok food not what you would expect of the French!
AirportHong Kong Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"Air France should be ashamed"

(South Africa)

This is without doubt the worst lounge as far as food is concerned. A 11pm flight and nothing to eat but crisps and dry cheese. Air France should be ashamed.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"perfectly adequate lounge"

(United States)

A perfectly adequate lounge a bit small. Not as nice as the bigger 2E lounge but nice. Staff very friendly. Food fine - sandwiches yoghurt soup crisps and drinks. I enjoy the Air France lounges.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"geat supply of French newspapers"

(United States)

A good lounge with direct access to gate M7 usually the one used by the AF departure. Great supply of French newspapers adequate Wifi snacks/sandwiches usually OK Champagne very good (but has a tendency to run out quickly and staff less than enthusiastic about bringing new bottle).
AirportChicago O'Hare Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
1/10

"small and shabby with uncomfortable seating"

(France)

Malaysia Airlines use this lounge -small and shabby with uncomfortable seating. The choice of food and drinks was very poor. The staff were rather indifferent and off hand when we asked for more croissants. They were having a delivery of stock which was being wheeled through the lounge during the whole of the one and half hours we were there not a very relaxing atmosphere! There is no left luggage facility so if you want to shop you have to take you hand luggage with you. For a European Airport the standard of this lounge is shocking.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"no water in the toilets, neither for washing hands"

(France)

Terrible Lounge - no water in the toilets neither for washing hands. I used the only 50CL bottle at around 19.00 hrs. Was sitting close to the toilet entrance and observed that none of the lounge staff put a new bottle of water - during 3 hours (time of boarding). In the meantime people were walking in/out and of course did their thing without washing hands!
AirportLagos Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"letdown is the poor quality of the food"

(France)

Lounge is really average and comparable to other AF lounges in CDG. The letdown is the poor quality of the food offered. It was lunch time we were provided with a meagre choice of soup sandwiches a slice of turkey and cheese. Needless to say every one rushed for food there was nothing left besides the usual chips and crackers. The lounge is big let down as 2E is the modern part of CDG.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no