Air France

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 84 reviews
4/10
4 star Skytrax Rating
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2/10

"has the most uncomfortable chairs"

(United States)

One of the worst I have been in. It is very small and has the most uncomfortable chairs. Before international flights in the evening it is packed. People walking around trying to find a seat. The bathrooms are small and dirty. Food selection is minimal. Plenty of cold drinks. Do not pay extra to get into this lounge.
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"food selection is virtually non-existent"

(United States)

Absolutely diabolical. The food selection is virtually non-existent unless you like potato As a regular JNB passenger I visit this lunge often. The worst part are the most uncomfortable seats - the seat are designed to make a "statement" but are the most uncomfortable ever experienced among many business lounges around the world. Air France should look at their KLM partner lounges in AMS and its seat / electric outlet convenience (still no international plugs - they require adapters). Food and beverage selection is decent and so is the internet functionality. Men's bathroom typically dirty sometime lacking supplies.
AirportJohannesburg Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"food selection is virtually non-existent"

(Hong Kong)

Absolutely diabolical. The food selection is virtually non-existent unless you like potato crisps/chips. What food there is (cold slabs of processed pork a bowl of mini-gherkins and some awful sandwiches) is desperately low quality. There is no service within the lounge itself which is sterile and uncomfortable. In AF's home country at their home airport this is a disgrace.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"staff are invisible"

(United Kingdom)

Pretty awful. Food is very poor and coffee is truly dreadful. Decor is ugly fittings are falling off the walls staff are invisible (debris stays at tables for hours).
AirportParis CDG Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"food quality and choice is ridiculous"

(Israel)

It seems that most lounges from Air France I visit suffer from the same acute problem. Food quality and choice is ridiculous compared with lounges from other airlines. AF lounge in Paris terminal 2E food choice is very poor and cheap quality. Most food there is cheap sandwiches crackers and chips. Choice of drinks is ok even if wine quality could be better to even much better.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"very limited food choice"

(Brazil)

The lounge in 2F at CDG is a shame as the terminal 2F itself. In the entrance the welcome speech from the staff is almost an apology about the lounge situation. One floor was closed so the remaining space was totally crowded. The only seats we could find were at a table in the end facing bathrooms. Very limited food choice only cold croissants and nuts crisps. There were only one shower 40 minutes wait time.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
5/10

"design is very trendy"

(France)

The design is very trendy and it offers nice views on the apron. It is divided in several zones depending on what you are looking for. Usually AF lounges are not very good for the catering but this one offers a wide choice of food and drinks. I took advantage of the Clarins Spa that is free. It's now time for Air France to offer a consistent product and offer the same comfort and quality and choice of food in all their lounges.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"don't understand the Air France business class product"

(United States)

I don't understand the Air France business class product at all particularly compared to similarly priced business class products like British Airways or Virgin Atlantic (which actually are less expensive). At a BA or Virgin lounge you get a fully stocked and staffed bar. At Air France the self- service selections at Air France are limited. At a BAR or Virgin Lounge I can order a full sit down meal. At Air France I got to chose from slices of cold pork some cheese some crackers and potato chips. I do my best to avoid Air France but sometimes I have no other option.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"great views from the big windows"

(United States)

Flew with Icelandair who use this new Air France lounge. Staff in lounge very friendly food was sandwiches and nuts. Food well presented bar staffed at all times this I thought was not good as I like to get my own drinks. Showers great and very refreshing water hot and shower room was well cleaned. If I had one complaint I would say the seating looks like old school chairs. Great views from the big windows of the aircraft coming and going. I also imagine that with a A380 the lounge would be cramped and very busy - Lucky only 2 B777's on my departure day.
AirportWashington Dulles Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

"clean and roomy lounge"

(United States)

Clean and roomy lounge not much selection for food around and usual drinks selections. Nothing special for the time I was there.
AirportParis CDG Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Staff Service 12345
yes