Air France

Crowded and hard to find a place to sit. Washrooms dirty and small for size of lounge. Food service non existent but decent choice of soft drinks available. Overall not impressive and rather poor offering from a reputable air carrier.

Very poor facilities old lounge what are they doing? Very poor services friendliness cleanliness etc.

I took the opportunity to test the new AF lounge at the newest boarding satellite called S4. A completely new experience from the other lounges I have visited at CDG. Very large seperated in several areas with a real bar with the usual selection and great wines and a first for any AF lounge a self service Hot food corner including some risotto pasta cold meat and some pastries for dessert. A huge step from the S3 lounge. No problem at all to find a table or a sofa to rest. Plenty of working space and reading material too. Modern design with a nice view on the tarmac. Hope they would upgrade the other lounges the same way!

Kind of a fail. This lounge is dated worn and desperately needs air conditioning. The leather chairs are worn and dirty. The wi-fi is slower than the general free Frankfurt Airport wi-fi and just outside the lounge is a long hallway with recliners for regular passengers to lounge in comfort. The only places to sit in the lounge for lounge customers are upright chairs. Additionally there are no bathrooms within the lounge and if you need those facilities you are directed to leave the lounge and go down the hall to use public bathrooms. Given all of this I'm not really sure why you would choose to come in to this lounge unless you would like to eat some of the simple packaged cookies or the cheese that is sitting out in warm temperatures. Very little in the way of hard liquor. No red wine on display and a single white wine in the refrigerator. There was a sparkling wine in an ice bucket that was untouched. I found this whole wine selection to be odd. Air France needs to spend a little effort at improving this lounge in my opinion.

Lounge is easy to find and close to gate but lounge is still the same lounge as I have visited to many times when flying from this airport. Not so comfortable chairs that are already showing there usage. Cheap South African wine and some sandwiches chips crackers and some cheese. Not really a place to enjoy relax after working all day and still having to fly 10 hours. Wifi improved and is working very well now.

A few seats uncomfortable. No decent food coffee and tea from coin machines. Some newspapers. Such a minimal lounge that I now avoid it and use the open bars and cafes of the airport far better and friendlier.

Old and crowded lounge always full. They have 3 flights (2 AF and one KLM) departing early evening so the space is not enough for all passengers. The food is mediocre and there is only one old shower in urgent need of renovation.

We used the business class lounge of Charles de Gaulle as transit passengers. The experience was horrible. Dirty seats empty bags and paper glasses no choice in food just some packaged stuff. Plus the lounge was crowded. On the way back the lounge was almost empty but the manager decided to prevent us from getting in with 10 and 12 yrs old children (who were on economy class tickets). All in all my experience with Air France is way below average.

The lounge is okay and I get to do my work without interruptions or noise. However in the morning and there is no food - just snacks I thought by now with all the complaints something would be different. People care about food they want to eat Air France please listen to your customers!!

A charming stewardess picks you up at the incoming flight taking you to this dedicated Lounge. A butler welcoming you a Michelin starred restaurant with perfect service and outstanding wines. The quality of showers massage is like a hotel. All passport formalities completed in the lounge.