"nice view of the tarmac"
Erez Hartal (United States)
A nice lounge, with nice view of the tarmac. 2 soups on choice, Dips, as well as salads and sandwiches. Self serve soft drinks and alcohol. Have a kid zone, business center. I can see it can be crowded. Only accessible via elevators. No stairs. So take extra time before leaving the lounge to get to your gate. Better than any Delta, American, United lounges. Still weaker than average premium lounge in Europe.
Lounge Name | Maple Leaf Transborder |
Airport | Toronto Pearson Airport |
Type Of Lounge | Frequent Flyer |
Date Visit | June 2015 |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"staff were poor at best"
Abbey Klugerman (Canada)
The terminal is under renovation and as a result it was difficult to find the entrance to the Air Canada business class lounge. The seating in the lounge was okay (we spent a couple of hours there) but the food and the Air Canada staff were poor at best.
Lounge Name | Maple Leaf |
Airport | Los Angeles LAX Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"it is very modern and comfortable"
Stephen Lloyd (United Kingdom)
Having flow out of T2 twice on Eva Air recently this review covers both visits. Eva use the Air Canada lounge along with a couple of other Star Alliance carriers. It is close (2-3 minutes) to the boarding gates but suffers like some others on T2 in that it's a fair hike from immigration to the gates/lounge. One inside it is very modern and comfortable with a nice bar and service good range of food and good personal space. Travelling on a Wednesday evening there were not many people in the lounge and it felt quite and comfortable. A vast improvement on the old T3 lounge shared with SAS.
Lounge Name | Maple Leaf |
Airport | London Heathrow Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"washrooms very dirty"
M Trebuch (Austria)
Worst lounge we have ever seen. Food buffet was almost empty and dirty and not filled up within hours. Washrooms very dirty. Noisy. Disappointing experience.
Lounge Name | Maple Leaf |
Airport | Toronto Pearson Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"a welcome improvement"
P Rubenstein (Canada)
Air Canada has made significant improvements in most of its lounges and they are obvious with the upgrade in service and food selection being noticeable. Gone are the days of dirty dishes and rude staff. It has been a welcome improvement. Unfortunately the YYZ MLL International lounge at the E gates seems to have been left behind. On the day I used it it was very busy with limited food offered and an unpleasant ambience. There are just too many people using the lounge many of whom have access because of their frequent flyer status. The end result is that pax who are flying on the expensive long haul flights in business class receive a mediocre experience. It's time for AC to divide the lounge into two sections one for the true international business class and "Super Elite" status pax and the other for the basic "Elite" pax and those flying on shorter route Rouge Premium. Provide a quiet area with better food for the first group and keep the current set up for the second group. My biggest wish is for AC to provide decent wifi access in its Canadian lounges. I have had better wifi access in "developing" world airports.
Lounge Name | Maple Leaf |
Airport | Toronto Pearson Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"one of the worst we have visited"
John Doran (Canada)
Now seated in lounge after a two week trip with time spent in other business class lounges Think Toronto maple leaf lounge is one of the worst we have visited. Have visited this lounge often but prompted to finally share my thoughts with other travellers as the offering of a few salad items chilli Con carne and stale bread receives a failing grade Air Canada's food is consistently weaker than other competitors.
Lounge Name | Maple Leaf |
Airport | Toronto Pearson Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"nicely decorated lounge"
M Smyth (United Kingdom)
Very comfortable and nicely decorated lounge with small but high quality food and drinks selection. Plenty of seating space and some proper tables and chairs to dine at rather than just sofas everywhere. Nice place.
Lounge Name | Maple Leaf |
Airport | London Heathrow Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | yes |
"this is the worst lounge"
Barbara Wiltshire (Canada)
This is the worst lounge. Bathrooms dirty and over flowing trash minimal lounge areas and NO BAR. They don't have a liquor license. All this at a time when the terminal at LAX is under renovation and offers minimal services. I can't believe a first class lounge could be so bad.
Lounge Name | Maple Leaf |
Airport | Los Angeles LAX Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"food choices are very disappointing"
Chilun Li (Canada)
I visit this Lounge six times a year in the past few years. In my every visit the feelings are more or less the same in average except the food choices are very disappointing only cup cakes vegetables and cold boiled eggs. I have never encounter of any hot food nor hot soup in this lounge. Asian instant noodle is never seen here. My wife even prefer to sit outside in those paid cafe to have proper eating.
Lounge Name | Maple Leaf |
Airport | Toronto Pearson Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |
"worst lounge we have ever experienced"
R Kindrachuk (Canada)
Worst lounge we have ever experienced poor service no food except crackers and cheese. Our flight was late and did not leave till 2:30 am the lounge closed at 11:30 pm. The seating was very uncomfortable bar only had very cheap wines that were free. Overall it was awful.
Lounge Name | United Club |
Airport | Honolulu Airport |
Type Of Lounge | Business Class |
Type Of Traveller | Business |
Comfort | 12345 |
Cleanliness | 12345 |
Bar & Beverages | 12345 |
Catering | 12345 |
Washrooms | 12345 |
Wifi Connectivity | 12345 |
Staff Service | 12345 |
Recommended | no |