Aeroflot Russian Airlines

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort N/A
Catering N/A
Washrooms/Showers N/A
Internet/Wifi N/A
Staff Service N/A
Customer rating from 14 reviews
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4 star Skytrax Rating
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8/10

"Overall it's very good"

(United States)

Verified Review | This Aeroflot lounge in terminal D, SVO, Moscow, is much better than lounges in New York's JFK I visited before. Less crowded, with a good choice of salads, snacks, hot meals, including soups, and desserts. The lounge is big with different areas to choose from. Overall it's very good.
Lounge NameClassica
AirportMoscow Sheremetyevo Airport
Type Of LoungeBusiness Class
Date VisitApril 2017
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"Overall good impression"

(Romania)

Verified Review | Another lounge was full and we were asked to go to Gallery Lounge. It is a spacious 2 floor lounge, located airside - 2nd Floor, opposite Gate 32. As a Priority Pass passenger we were invited at the 2 floor. There is a large bufet with cheese, meat, yogurt, hot foods, snaks, soft and alcoholic drinks, including non alcoholic beer, coffee and a wide selection of teas. Food was tasty and fresh. Close to bathroom there are very comfortable seats. Bathroom was clean and well maintained. There is not a dedicated wifi for lounge, only the general airport wifi - fast, free and unlimited. However LinkedIn is not available in Russia. Staff was helpful, announcing via microphone every gate open for lounge guests'. We stayed in the lounge about 2,5 hours. The atmosphere was mixed. From "business style" lounge with decent and educated guests to "railways station" style people yelling and speaking extremely loud. Overall good impression.
Lounge NameGallery Lounge
AirportMoscow Sheremetyevo Airport
Type Of LoungeMembers
Date VisitApril 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
9/10

"overall makes a good impression"

(Russian Federation)

Verified Review | I was allowed to use this lounge as Elite Plus member of Aeroflot Bonus program (Sky Team alliance airline). It's on the second floor and not very close to the gates but same for other lounges in Terminal 1. The lounge is quite spacious and overall makes a good impression. There's no special zones for sleeping. The food was quite testy and pasta was warm and really delicious. Not a very big choice of alcohol drinks but there are all kinds of spirits, Italian Prosecco, average wines. But in Dubai airport it's not easy to find good choice of alcohol in bars even if you pay.
Lounge NameSky Team Lounge
AirportDubai Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2017
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
5/10

"language skills could have been better"

(Germany)

Verified Review | Moscows Shermetjevo SVO has several lounges. My flight to Beijing went from the old terminal, hence my lounge was there. It looks impressive, from the second last century. But the selection of beverages and food is disappointing. The ground staff wasn't really helpful and their language skills could have been better. WLan is available, nowadays for free. Foreign newspapers where available as bad copies.
AirportMoscow Sheremetyevo Airport
Type Of LoungeBusiness Class
Date VisitFebruary 2017
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
10/10

"a large selection of food"

(United Kingdom)

I Flew with Aeroflot London to Bangkok via Moscow in Business and thus had access to two lounge options in Sheremetyevo international Area, I chose Jazz as it looked more modern. The lounge had a large selection of food as I was there in the evening there was a la carte selection or dinner to order as well as snacks that were out out. The layover was not that long so I did not have time to check but the receptionist stated that they have showers. Wifi was fast, seats were comfortable and there were even a couple of snooze areas. The place was pretty clean but the staff could be a little more friendly. Overall somewhat like the old BA lounge in T5.
Lounge NameJazz
AirportMoscow Sheremetyevo Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"lounge was extremely busy"

(South Korea)

Visited as connecting passenger from Greece to Korea. The lounge was extremely busy and internet accessibility the worst I have encountered in an airline lounge. Food was acceptable although frequently mislabelled. Hot drinks were plentiful and quite okay, and there was a fair selection of alcohol. No showers, washrooms average.
Lounge NameBusiness class
AirportMoscow Sheremetyevo Airport
Type Of LoungeBusiness Class
Date VisitJune 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
9/10

"all you can wish for"

(Israel)

Air France lounge spacious without being nice, just practical. Breakfast consisted of croissants and some other food. On the Asian side different filled pastries and instant noodles. Plenty of fresh fruit also available. Alcohol and wine bar fully stocked already, even if it was 8 am and serve yourself as much as you want. Fine relaxing lounge with all you can wish for.
Lounge NameAir France / KLM
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"looks a bit dated"

(Netherlands)

The Galaxy Lounge at the E-Terminal looks a bit dated. It is a large and very open space. Enough different seating arrangements. A separate space for computers. And a food and drinks counter. Due to the open space one can hear almost every conversation. To make things worse they play loud music. Food is ok. Enough choice but not much of a display. Drinks are also ok. Enough choice. Alcohol you have to ask (except beer). WiFi speed is great and free. Shower room is a strange affair. You get a 'space towel' and some slippers. If you don't bring your own shampoo and/or soap, you are left with only water to wash yourself. The towel is a big paper cloth you can dispose of after the shower. Slippers have the same design. You don't enter this space for a spa treatment, but it does refresh. If you have to sit here for a long time this will not be a relaxing experience.
Lounge NameGalaxy
AirportMoscow Sheremetyevo Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"have visited worse"

(Israel)

Small lounge with not enough comfortable chairs. No english or international reading material. Wifi works well. Food of very poor quality and boring. Was surely not impressed by this lounge but have visited worse in my life.
AirportMoscow Sheremetyevo Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"Galaktika is the best"

(Denmark)

Aeroflot Galaxy Galaktica Sirius Classic Jazz and Blues Lounges in SVO. Access while travelling on business require invitation card from transfer desk but happened smoothly. In SVO you are semi-free to choose which of 4-5 Aeroflot lounges you want access to. I prefer the newest Galaktica (Galaxy) in terminal E Classic in terminal F and Blues in terminal D. Other lounges like Sirius in E and Jazz in D (a parallel or copy of Blues) must wait for another time (Sirius is a special lounge at terminal E - only for disabled – it is virtually a requirement for entering!). Drinks plenty – up to medium quality. Lounge hopping not always possible - even by use of SKY-gold card. Lounges prefer you stay at the lounges at departing gate but it depends on staff. Galaktika is the best of all of those I know big and smart design and colourful orange furniture with good business and smoking sections – further it has views to and outside airport. Other lounges do not have views. Views are much better from the commercial areas outside the lounges. Food is bread oriented but heating of croissants sandwiches bread rolls are possible. Some lounges (at least Classic) sells quality hot food at an additional price like a restaurant within the lobby. Showers fine but scarce.
AirportMoscow Sheremetyevo Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
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