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Aeroflot Russian Airlines

Lounge Reviews

4 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 10 reviews
4/10
4 star Skytrax Rating
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10/10

"a large selection of food"

(United Kingdom)

I Flew with Aeroflot London to Bangkok via Moscow in Business and thus had access to two lounge options in Sheremetyevo international Area, I chose Jazz as it looked more modern. The lounge had a large selection of food as I was there in the evening there was a la carte selection or dinner to order as well as snacks that were out out. The layover was not that long so I did not have time to check but the receptionist stated that they have showers. Wifi was fast, seats were comfortable and there were even a couple of snooze areas. The place was pretty clean but the staff could be a little more friendly. Overall somewhat like the old BA lounge in T5.
Lounge NameJazz
AirportMoscow Sheremetyevo Airport
Type Of LoungeBusiness Class
Date VisitSeptember 2016
Type Of TravellerSolo Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
2/10

"lounge was extremely busy"

(South Korea)

Visited as connecting passenger from Greece to Korea. The lounge was extremely busy and internet accessibility the worst I have encountered in an airline lounge. Food was acceptable although frequently mislabelled. Hot drinks were plentiful and quite okay, and there was a fair selection of alcohol. No showers, washrooms average.
Lounge NameBusiness class
AirportMoscow Sheremetyevo Airport
Type Of LoungeBusiness Class
Date VisitJune 2015
Type Of TravellerCouple Leisure
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
9/10

"all you can wish for"

(Israel)

Air France lounge spacious without being nice, just practical. Breakfast consisted of croissants and some other food. On the Asian side different filled pastries and instant noodles. Plenty of fresh fruit also available. Alcohol and wine bar fully stocked already, even if it was 8 am and serve yourself as much as you want. Fine relaxing lounge with all you can wish for.
Lounge NameAir France / KLM
AirportBangkok Suvarnabhumi Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
6/10

"looks a bit dated"

(Netherlands)

The Galaxy Lounge at the E-Terminal looks a bit dated. It is a large and very open space. Enough different seating arrangements. A separate space for computers. And a food and drinks counter. Due to the open space one can hear almost every conversation. To make things worse they play loud music. Food is ok. Enough choice but not much of a display. Drinks are also ok. Enough choice. Alcohol you have to ask (except beer). WiFi speed is great and free. Shower room is a strange affair. You get a 'space towel' and some slippers. If you don't bring your own shampoo and/or soap, you are left with only water to wash yourself. The towel is a big paper cloth you can dispose of after the shower. Slippers have the same design. You don't enter this space for a spa treatment, but it does refresh. If you have to sit here for a long time this will not be a relaxing experience.
Lounge NameGalaxy
AirportMoscow Sheremetyevo Airport
Type Of LoungeBusiness Class
Type Of TravellerBusiness
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"have visited worse"

(Israel)

Small lounge with not enough comfortable chairs. No english or international reading material. Wifi works well. Food of very poor quality and boring. Was surely not impressed by this lounge but have visited worse in my life.
AirportMoscow Sheremetyevo Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

"Galaktika is the best"

(Denmark)

Aeroflot Galaxy Galaktica Sirius Classic Jazz and Blues Lounges in SVO. Access while travelling on business require invitation card from transfer desk but happened smoothly. In SVO you are semi-free to choose which of 4-5 Aeroflot lounges you want access to. I prefer the newest Galaktica (Galaxy) in terminal E Classic in terminal F and Blues in terminal D. Other lounges like Sirius in E and Jazz in D (a parallel or copy of Blues) must wait for another time (Sirius is a special lounge at terminal E - only for disabled – it is virtually a requirement for entering!). Drinks plenty – up to medium quality. Lounge hopping not always possible - even by use of SKY-gold card. Lounges prefer you stay at the lounges at departing gate but it depends on staff. Galaktika is the best of all of those I know big and smart design and colourful orange furniture with good business and smoking sections – further it has views to and outside airport. Other lounges do not have views. Views are much better from the commercial areas outside the lounges. Food is bread oriented but heating of croissants sandwiches bread rolls are possible. Some lounges (at least Classic) sells quality hot food at an additional price like a restaurant within the lobby. Showers fine but scarce.
AirportMoscow Sheremetyevo Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

"lounge quite clean"

(China)

The reception turned me back to a transit desk for lounge invitation. Then I was turned again to a transit lounge nearby where I finally got the invitation printed out. Due to transit I was entitled to a lounge in terminal F (Sheremyetevo Classic) but remembering its poor dungeon-like conditions I sneaked into the Galactica - offering more space and windows. Food - only cold snacks (potato chips crackers peanuts bread with cheese bread with some sausage etc). Drinks - range of soft drinks and alcohol. Free WiFi. Lounge quite clean toilets inside shower room and smoking room under construction. On the way to the gate entered Sheremyetevo Classic lounge to find it has been refurbished - larger (but still much smaller than Galactica) completely renovated. Food the same in both lounges but I've noticed champagne available in the Classic. A smoking room inside available.
Lounge NameGalactica
AirportMoscow Sheremetyevo Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

"well equipped and nice"

(China)

Aeroflot used CX's The Wing lounge before so I was worried a bit about the new one. The Traveller's is not as airy and spacy as The Wing however well equipped and nice too. Many warm options for breakfast and free access to the alcohol bar. Just 2 showers (so you have to wait for your turn) maintained well and clean. Overall okay experience with good food and drinks.
Lounge NameTravellers Lounge
AirportHong Kong Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"throwback to the old Soviet era"

(United Kingdom)

A throwback to the old Soviet era - except that they have 3 PCs with Internet access. The food is pretty bad: couple of bread rolls - but where is the margarine? Newspapers and magazines are all Russian - yet this lounge is for all Skyteam airlines. Bathrooms aren't clean. Sofas are pretty comfortable but there's no window view. A couple of television sets that are running the same damn Russian TV channel.
AirportMoscow Sheremetyevo Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

"Oh dear nothing changes here"

(United Kingdom)

Oh dear nothing changes here! Not allowed into the lounge until 2 hours before flight despite having a 5 hour layover. Once in the lounge you wonder what the wait was for. No natural light lounge arrange in 3 areas all rather dark and at peak times impossible to find a seat. The food is poor to say the least and staff at beverage counter seem reluctant to offer drinks! There are some PCs at one end but very variable connection and not very useful. Small toilet area no showers - all in all a disgrace for a SkyTeam member airline.
AirportMoscow Sheremetyevo Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no