Aer Lingus

Lounge Reviews

3 star Skytrax Rating
Lounge Comfort 12345
Catering 12345
Washrooms/Showers 12345
Internet/Wifi 12345
Staff Service 12345
Customer rating from 752 reviews
7/10
3 star Skytrax Rating
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3/10

Aer Lingus Gold Circle Lounge - London Heathrow Airport

Review by (United States) 29th May 2015

Nice spacious area. Wifi is fine. Quiet. Self-serve food and bar area but limited offering for food. For breakfast - cereals and Danish. Staffing need some schooling on customer service a smile goes a long way but no-one was cracking even a small grin. No direction on the layout.
Lounge NameAER LINGUS GOLD CIRCLE LOUNGE REVIEW
AirportLondon Heathrow Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

Aer Lingus "panorama" Lounge - Dublin Airport

Review by (United Kingdom) 29th March 2015

Paid £50 for Are Lingus Lounge use for myself and my daughter on way to New York from Belfast via Dublin Airport. Couldn't believe such poor food offer at breakfast time. 3 cereals in plastic dispensers and a shared bowl of fruit salad to cater for everyone. Some small croissants only and not nice taste at that. Nothing else. Also poor reception from staff. What a rip off.
Lounge NameAER LINGUS "PANORAMA" LOUNGE REVIEW
AirportDublin Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

Aer Lingus Gold Circle Lounge - London Heathrow Airport

Review by (United Kingdom) 28th October 2014

Much nicer lounge than the old terminal 1. There was lots of light from the floor to ceiling windows and good views of the runaway. However the choice of food (we were there 9-10.30am) was very limited: cereals croissants cheese and crackers. No bread or porridge. However the coffee was decent and if you really fancied it there was a good choice of alcohol.
Lounge NameAER LINGUS GOLD CIRCLE LOUNGE REVIEW
AirportLondon Heathrow Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

Aer Lingus Gold Circle Lounge - Dublin Airport

Review by (United Kingdom) 11th August 2014

On return to UK visited Aer Lingus lounge. Clean and pleasant enough. Limited facilities and far from gates buried somewhere in terminal 2. At 25euros per person it is very poor value.
Lounge NameAER LINGUS GOLD CIRCLE LOUNGE REVIEW
AirportDublin Airport
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
2/10

Aer Lingus Gold Circle Business Class Lounge - Dublin Airport

Review by (Ireland) 15th November 2013

Regularly used this lounge in the past year always found it good used it Saturday 5th October and what a change for the worse no longer provide sandwiches (told they can't find a supplier by one of the staff) so lukewarm soup and brown bread all that was available. No small bottles of sparking water only big bottles that had been opened all day gone flat. A woman told me in bad English that they have stopped the bottles of sparkling water as the airline loses revenue on onboard sales. Felt the whole experience was a let down. Aer Lingus you've done better in the past this is terrible.
Lounge NameAER LINGUS GOLD CIRCLE BUSINESS CLASS LOUNGE REVIEW
AirportDublin Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms N/A
Wifi Connectivity 12345
Staff Service 12345
no
1/10

Aer Lingus "panorama" Business Class Lounge - Zurich Airport

Review by (Ireland) 15th November 2013

Surly and unfriendly receptionists . On my Aer Lingus prestige my wife and I were permitted entry but told my two young children would not be allowed in. Never experienced that in a Gold Circle. So we sat outside and went in to get refreshments. They then watched us and it felt like we were being "watched" the entire time. Not even a great lounge. Very budget.
Lounge NameAER LINGUS "PANORAMA" BUSINESS CLASS LOUNGE REVIEW
AirportZurich Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
3/10

Aer Lingus "oasis" Business Class Lounge - New York JFK Airport

Review by (United Kingdom) 4th April 2013

The Oasis lounge seems to be shared amongst all the users of T4 at JFK. I didn't see any other lounges. Because of that lack of competition it seems that the staff are just not bothered. The "welcome" is perfunctory at best and at worst is really an entitlement check after whether the staff lose interest in the passenger. Signage is poor no times/distances to various gates no advertising other facilities to passengers. Trying to plug in an iPhone charger was tricky as the first 2 sockets I found were both broken exposing the innards of the socket wiring. Seating in the quiet area was not very comfortable. All in all I wouldn't be rushing back.
Lounge NameAER LINGUS "OASIS" BUSINESS CLASS LOUNGE REVIEW
AirportNew York JFK Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
no
4/10

Aer Lingus Gold Circle Business Class Lounge - Dublin Airport

Review by (Ireland) 17th September 2012

Showers toilets decent range of snacks and drinks together with newspapers and mags. It is bright and airy and has a quite zone.
Lounge NameAER LINGUS GOLD CIRCLE BUSINESS CLASS LOUNGE REVIEW
AirportDublin Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
4/10

Aer Lingus Business Class Lounge - Dublin Airport

Review by (United Kingdom) 10th September 2012

Bright and spacious lounge. Drink and food selection reasonable but not brilliant. It is on two levels I would choose the upper level as the views are better but food choice slightly better downstairs.
Lounge NameAER LINGUS BUSINESS CLASS LOUNGE REVIEW
AirportDublin Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
3/10

Aer Lingus Business Class Lounge - London Heathrow Airport

Review by (United Kingdom) 10th September 2012

I used this lounge for a 9.55am departure. It was not very busy but was claustrophobic. The staff were welcoming and seemed happy to play with a passenger's toddler. The seating could do with a good clean. Food limited - cereal cheap cheese and biscuits and even cheaper croissants. As a Gold Circle member I had free entry - but if you have to pay don't bother.
Lounge NameAER LINGUS BUSINESS CLASS LOUNGE REVIEW
AirportLondon Heathrow Airport
Type Of LoungeBusiness Class
Comfort 12345
Cleanliness 12345
Bar & Beverages 12345
Catering 12345
Washrooms 12345
Wifi Connectivity 12345
Staff Service 12345
yes
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