WEBSITE TERMS OF USE (“TERMS”)

PLEASE READ THESE TERMS CAREFULLY AS THEY GOVERN YOUR USE OF THE WEBSITE WWW.AIRLINEQUALITY.COM (“THE SITE”).

BY ACCESSING THE SITE YOU SHALL BE DEEMED TO HAVE ACCEPTED THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS, YOU SHOULD IMMEDIATELY CEASE USING THE SITE.

WE MAY MODIFY THESE TERMS AT ANY TIME, ANY SUCH MODIFICATIONS ARE EFFECTIVE IMMEDIATELY FROM THE TIME THEY ARE INCLUDED ON OUR SITE. YOU AGREE TO REVIEW THESE TERMS REGULARLY TO ENSURE YOU ARE AWARE OF ANY SUCH MODIFICATIONS.

1. GENERAL INFORMATION

References to “We”/“Our”/“Us” mean Skytrax; our address is at 85 Great Portland Street, London W1W 7LT.

2. THERE ARE OTHER TERMS THAT MAY APPLY TO YOU

These Terms refer to the following additional terms, which also apply to your use of our Site:

(a) Our Privacy Notice, which sets out the terms on which we process any data we collect from you, or that you provide to us. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.

(b) Our Cookie Policy, which sets out information about the cookies on our Site.

(c) Our Editorial Policy, which sets out the terms on which we process, verify and publish any comments and reviews submitted by you.

3. REGISTRATION

To gain access to certain services on the Site you will need to register (free of charge) and provide a username, your full name, country, email address and a password. As part of the registration process, you will choose a username and password. You agree that the information supplied with your registration will be truthful, accurate and complete. You also agree that you will not attempt to register in the name of any other individual nor will you adopt any username which we deem to be offensive. All personal information supplied by you as part of the registration process will be protected in line with our Privacy Notice.

If you choose, or you are provided with a password or any other piece of information as part of our security procedures, you must treat such information as confidential. You must not disclose it to any third party.

We have the right to disable any username or password at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms or our other policies.

If you know or suspect that anyone other than you knows your username or password, you must promptly notify us at [email protected].

4. USER GENERATED MATERIAL

The views and opinions expressed by other users on our Site do not represent our views or values.

If you wish to complain about information and materials uploaded by other users please contact us here.

5. UPLOADING CONTENT TO OUR SITE

Whenever you make use of a feature that allows you to upload content to our Site you must comply with the content standards set out in our Editorial Policy.

You warrant that any such contribution does comply with those standards, and you will be liable to us and agree to indemnify us for any breach of that warranty. This means you will be responsible for any loss or damage we suffer as a result of your breach of warranty.

We have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to our Site constitutes a violation of their intellectual property rights, or of their right to privacy. By using our Site, you consent to such third party disclosure.

We have the right to remove any posting you make on our Site if, in our opinion, your post does not comply with the content standards set out in our Editorial Policy or these Terms.

We shall fully co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or locate anyone posting any material or reviews in breach of this clause.

We will not be responsible or liable to any third party for the content or accuracy of the content posted on the Site by you (if applicable) or any other user of the Site. The views expressed by other users on the Site do not represent our views or values.

6. RIGHTS YOU ARE GIVING US TO USE MATERIAL YOU UPLOAD

Any content you upload to our Site will be considered non-confidential and non-proprietary.

When you upload or post content to our Site, you grant us a perpetual, worldwide, non-exclusive, royalty-free, transferable licence to use, reproduce, distribute, prepare derivative works of, display, and perform that user-generated content in connection with the service provided by the Site and for marketing purposes.

7. INTELLECTUAL PROPERTY

The copyright and all other intellectual property rights (including but not limited to database rights, trade marks, design rights and domain names in all cases whether registered or not) in all materials included on the Site (including without limitation, designs, texts, pictures, graphics, logos, images and the selection and arrangement of them) and all software in the Site belong to us or our licensors. All rights are reserved.

Whilst you may print or download extracts from the Site for your personal use you may not otherwise download, copy, reproduce, redistribute, republish, transmit, adapt, alter, create derivative works from or otherwise extract or reutilise any material contained on the Site for commercial purposes without our prior written permission and unless you:

(a) acknowledge us as the source of the material; and

(b) inform the third party to whom you are disseminating the information of these Terms and the fact they apply to them.

Infringement of any intellectual property rights in this Site and/or the materials associated with it may lead to criminal and/or civil sanctions in the UK and/or in other countries.

8. LINKING

Linking to and/or framing of this Site without our prior written consent is strictly prohibited.

From this Site you may be able to access websites operated by others. Links to third party websites on the Site are provided solely for your convenience. We have not reviewed any of these third party websites and do not control and are not responsible for these websites or their content or availability. We do not endorse such websites nor do we accept responsibility for any damage or loss you may suffer from accessing such websites or any material on them.

9. SERVICE ACCESS

While we endeavour to ensure that the Site is continuously available, we shall not be liable if for any reason the Site is unavailable at any time or for any period.

Access to the Site is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of the Site without notice.

You are responsible for making all arrangements necessary for you to have access to the Site.

You are also responsible for ensuring that all persons who access our Site through your internet connection are aware of these Terms and other applicable terms and conditions, and that they comply with them.

10. VIRUSES, HACKING AND OTHER OFFENCES

You must not misuse the Site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Site, the server on which the Site is stored or any server, computer or database connected to the Site. You must not attack the Site via a denial-of-service attack or a distributed denial-of service attack.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.

We do not, to the extent permitted by law, accept any liability (whether in contract, tort, negligence or otherwise) for any external compromises of security and/or confidentiality in relation to transmissions sent by email.

11. USE OF SITE AND EMAIL COMMUNICATION

You shall only use the Site for lawful purposes.

When you use the Site and/or send us an email or submit a review or an enquiry, you are communicating with us electronically. You consent to all communications being sent to you electronically via the email address that you provide to us on registration or when you submit your details to contact us. You agree that such communications will satisfy any legal requirement for the communication to be in writing.

12. SITE CONTENT AND LIABILITY

The information contained in this Site is provided on an “as is” basis. The information is given in good faith for general information only and is subject to change without notice. We shall use our reasonable efforts to ensure its accuracy but we make no representation and give no warranty as to its accuracy or otherwise. To the extent permitted by law, all such representations and warranties whether expressed or implied are excluded.

Nothing in this Site is intended to be, nor should it be, construed as being an offer to enter into a contractual relationship with you or any third party.

We accept no liability for any loss or damage howsoever arising, whether direct or indirect, special or consequential, which may be suffered by any person in accessing, downloading, using or relying on any information or other materials contained in this Site, save that nothing in these Terms shall restrict or exclude our liability for death or personal injury resulting from our negligence or our liability for fraudulent misrepresentation or liability which we are otherwise not permitted by law to exclude or restrict.

13. NO WAIVER

The failure on the part of us to enforce any part of these Terms shall not constitute a waiver of any of our rights hereunder for past or future actions.

14. JURISDICTION

The English courts will have exclusive jurisdiction over any claim arising from, or related to, a visit to this Site (although we retain the right to bring proceedings against you for breach of these Terms in your country of residence or in any other relevant country).

These Terms and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

15. CONTACT DETAILS

Our contact details are as follows:

Post: Skytrax, 85 Great Portland Street, London W1W 7LT

Tel: +44.203.893.2759

Email: [email protected]