Airline and Airport Customer Reviews
✅ TRIP VERIFIED indicates the reviews where users supplied proof of travel with their ticket, booking or boarding pass.
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Latest Airline Reviews
- ✅ Trip Verified | Flew round trip. First flight delayed several hours before boarding- no water in bathrooms. once the problem was fixed, we boarded. After boarding completed, we then waited another 45 minutes because two luggage compartments would not… Read more
Swiss Intl Air Lines1043 Reviews
✅ Trip Verified | I cannot praise Swiss enough The journey from Zurich to Johannesburg was cancelled. They put on an extra plane the following morning I was in a hotel within an hour in Zurich the team picked us… Read moreFinnair905 Reviews
✅ Trip Verified | I flew with business class from Helsinki to Singapore and there were fazer candy wrappers in the seat and long blond hairs all over the seat. The TV screen was all greasy from the previous passengers.… Read more
Latest Seat Reviews
Air France114 Reviews
✅ Trip Verified | For long haul flights the seats in economy are unacceptable, especially by paying extra for the 22A. Read moreTurkish Airlines39 Reviews
✅ Trip Verified | On long haul flight Istanbul-Jakarta (and back) seats were quite narrow. I saw seat features map with 3x3x3 layout in the last aircraft compartment, in reality the middle section has four seats, so 3x4x3. Pitch is… Read moreAmerican Airlines110 Reviews
Not Verified | The seats are very narrow and big guy next to me extended several inches beyond. Most uncomfortable ride ever. the seats were redesigned recently to cram passengers. Love AA but now looking for more comfortable airline for… Read more
Latest Lounge Reviews
Malaysia Airlines128 Reviews
✅ Trip Verified | Not a great Experience! 1st ever visit - maybe the last! Food was abysmal. Beef was chewy in Hot Dish and Chicken was tough and cold in the Curry with Potato. Young Children running around everywhere… Read moreBritish Airways421 Reviews
✅ Trip Verified | The lounge is clean but the seats are worn, and there is not enough space to accommodate all the passengers travelling in Club and those with silver and having access to the lounge. Nothing wrong, decent… Read moreUnited Airlines222 Reviews
✅ Trip Verified | Visited the Polaris Lounge at Terminal C, Newark before flight back to London. It is bright, modern, clean and offers a lot of seating options - it was quiet in this early morning period. The food… Read more
Latest Airport Reviews
Riga Airport62 Reviews
Not Verified | Been to 20 airports and this was hands down the worst I've ever seen. Waited over 40 minutes to get my passport checked. Beyond embarrassing. You could tell it was bank Holiday Friday, the staff weren't bothered.… Read moreCape Town Airport63 Reviews
✅ Trip Verified | Firstly the sky bridge was late arriving at the plane. Why? There was only one international flight arriving, is it too much to ask that the bridge arrives on time. Secondly, the e gates were not… Read moreAntalya Airport71 Reviews
✅ Trip Verified | I never experienced an so awful airport . No Seating, no WiFi, probably the highest prices I have seen at an airport. It seems this airport can’t handle the Passengers and it’s way to small. Read more
THE WORLDS 5-STAR AIRLINES
The 5-Star Airline Rating is the prestigious and unique mark of Quality Achievement and a global benchmark of Airline Excellence. Imitated but never equalled, the World Airline Star Rating was introduced by Skytrax in 1999 and is a premier evaluation system grading airlines on quality.
Awards / Ratings
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World's Best Airline
Nominate the world's Best Airline in the 2024 awards survey
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The Best in Business Class
Qatar Airways wins the worlds best Business Class awards
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The Worlds Best Airport?
Vote for the world's Best Airports in the latest customer survey
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4-Stars in Lyon
Lyon-Saint Exupéry Airport gains 4-Star Airport Rating
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Tokyo Haneda achievement
Tokyo Haneda awarded the highest 5-Star Airport Rating for 9th year
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Rome gains 5-Stars
Rome Fiumicino Airport is awarded the highest 5-Star Airport Rating