Just a few months into the annual Airline Customer Survey, Skytrax report that nominations received up to 30th November 2015 are already 18% higher than in the year earlier same period.
The world’s largest Airline Customer Satisfaction Survey provides the opportunity for travellers to nominate their favourite airlines in the Skytrax World Airline Awards. Described as “the Oscars of the aviation industry”, the awards are most coveted Quality accolades celebrating excellence in the world airline industry.
This Airline Customer Satisfaction Survey is conducted by aviation research organisation, Skytrax. Operating since 1999, this survey is respected for the clarity of process and rules of independence. The survey methodology is audited to ensure transparency and maximum independence.
The reputation of the World Airline Awards has been built through strict adherence to its founding principles set out when the awards began in 1999. The central focus is to deliver a passenger survey and airline awards process that is independent, impartial and global, and this ethos remains essential to all aspects in the present day.
The survey and awards process is funded by Skytrax, and is not a profit-generating operation. A key directive of the survey is for air travellers to make their own, personal choices as to which airlines they consider to be the best, underlining the brand as the Passenger’s Choice Awards.
Nine airlines in the world hold the prestigious Certified 5-Star Airline Rating... Read more ›
World's Top 100 Airlines
Travellers take part each year in the world’s largest international airline passenger satisfaction survey to decide award winners... Read more ›
Become a Skytrax Member
Register as a Skytrax Member and benefit from selected offers... Read more ›
Finding the "best" airline seat
More airlines now offer the option to pay and reserve your seats online, either at the time of booking, or when you perform online check-in. This is the safest way to try and get the seat of your choice, but please remember that this is not always a guarantee that you will receive this seat... Read more ›
Read the Airline Features
Our Special Features section lets you take a look inside airline cabins, view airline seats or maybe savour airline onboard meal options. See inside airline lounges and read our latest “Flying With” airline guides... Read more ›
Restaurant upstairs either buffet or a la carte menu has a large array of choice and there is another downstairs where you can order sandwich and snacks of your choice. Showers are comfortable and quite a large number. Excellent wifi connection and sockets to charge phones... Read more ›