Just a few months into the annual Airline Customer Survey, Skytrax report that nominations received up to 30th November 2015 are already 18% higher than in the year earlier same period.
The world’s largest Airline Customer Satisfaction Survey provides the opportunity for travellers to nominate their favourite airlines in the Skytrax World Airline Awards. Described as “the Oscars of the aviation industry”, the awards are most coveted Quality accolades celebrating excellence in the world airline industry.
This Airline Customer Satisfaction Survey is conducted by aviation research organisation, Skytrax. Operating since 1999, this survey is respected for the clarity of process and rules of independence. The survey methodology is audited to ensure transparency and maximum independence.
The reputation of the World Airline Awards has been built through strict adherence to its founding principles set out when the awards began in 1999. The central focus is to deliver a passenger survey and airline awards process that is independent, impartial and global, and this ethos remains essential to all aspects in the present day.
The survey and awards process is funded by Skytrax, and is not a profit-generating operation. A key directive of the survey is for air travellers to make their own, personal choices as to which airlines they consider to be the best, underlining the brand as the Passenger’s Choice Awards.