Zakynthos Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Terminal Signs 12345
Queuing Times 12345
Food Beverages 12345
Airport Staff 12345
Customer rating from 29 reviews
3/10
No Skytrax Rating
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3/10

Zakynthos Airport customer review

Just come back from an out of season visit to Zante and pleased to say the new airport is nearly finished and should be up and running come the first tourist plane to land in May 2008. From what I could see (as it was boarded up) departures will now be in the same building as arrivals it is fairly large with at least 15 kiosks which means more shops more car hire hotel bookings & info etc. There certainly are more check in desks and baggage scanners. An end to an uncomfortable exit from the country is in sight!
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1/10

Zakynthos Airport customer review

The airport is a joke. On arrival most of our luggage arrived on one conveyor and after waiting we looked over and the one missing case was going round the other belt. On the way home we were not expecting conditions you would expect in a 3rd world country - waiting outside under tents and only being allowed in a few at a time as there is only one scanner. Then to departures which has very few seats and most people had to either stand or sit on the very dirty floor. The toilets were no better. The roof has wires hanging loose and insulation is broken and hanging loose. I am giving this airport 1 star as this is the lowest but should be much lower.
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1/10

Zakynthos Airport customer review

We waited in blistering heat for nearly 4 hours being herded around like cattle until we finally were rushed to our airplane. There was nowhere to sit except on the dusty ground (which we did) and never actually got to see the departure lounge at all. I'm sure things will improve when the new airport is finished and think its just a question of a tiny airport which was never intended for so many tourists. Having said all that it certainly would not stop us going to such a fabulous place again.
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1/10

Zakynthos Airport customer review

The arrival airport was ok but we did get there when no-one around and the luggage still took ages to go on the conveyor so could imagine what it will be like in height of the summer! The tiny airport building which we departed from is awful but we were warned. We waited outside for 1.5 hours before being able to go in to the check-in desk then once through to the 'departure area' people everywhere sitting on the few seats available the floor staircase and just generally standing around.
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1/10

Zakynthos Airport customer review

Arriving in the new airport is satisfactory (you need a euro for a trolley) however departing from the old airport is a nightmare. You can stand outside in one of the many queues for hours in the very hot temperatures.( Take plenty to drink) Once inside there are a couple of seats and the remainder of the floor is covered with bodies! Take a snack as the prices are ridiculous. Lets hope the new airport will soon be fully operational (its been open 2 years already!) and then maybe we can tell a different story!
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Zakynthos Airport customer review

Came back from Zakynthos a week ago. Arrivals was uneventful just the sort of delay you would expect in any small airport. We waited much longer in Rhodes airport. It's worth knowing that if you want to use a luggage trolley you need Euro coins. Departures is a different story as bad as has been said so I wont repeat. Lavatories are downstairs and about half out of order. Anyone with walking difficulties may not be able to handle the spiral staircase. The woman I saw in a wheelchair certainly couldn't. Maybe by next year the new departures will be open.
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Zakynthos Airport customer review

Just come back from Zakynthos. They have now built another airport and we took just half an hour to get our bags - (two conveyor belts) and get our car. No problems at all. The return is different - you do stand outside under cover but was quite quick to get through. Standing only in departures and 7-up is over 4 euros.
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Zakynthos Airport customer review

On arrival we wondered whether the baggage conveyor was hand cranked since it took nearly 2 hours to get our luggage. This wasn't helped by several flights landing within a short space of time which meant the arrival area was crammed full of people. On departure despite not travelling in the high season the queues to get into the terminal were horendous. The Thomas Cook staff tried their best to keep everyone entertained but waiting over an hour in stifling heat was not easy. Once we finally checked in the departure lounge was tiny and very overcrowded. There was hardly any room to stand let alone sit.
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Zakynthos Airport customer review

The smallest airport in Europe I would say its worth going to the island just for the experience of the airport. seven flights arrive in 35 mins with one baggage belt in arrivals and one toilet. If you would like to experience what JFK would be like with only a handful check in desks and one arrivals baggage belt then go in July/August to Zante. Also you get to stand for check in outside in 30 deg heat if you don't get to the desk first so take plenty of water with you!! Nightmare of an airport!!
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