Arriving from Gatwick at 10am was a bit of a nightmare lots of queues 3 flights arriving about 10 minutes apart. The baggage reclaim decided to stop working for a good 20 minutes and when it started again he conveyor belt was not going round but the luggage was still coming up cue everyone doing the airport's work to get the luggage round the conveyor belt. People were standing on top of the luggage belt to make sure the luggage could manually go round because otherwise the suitcases just jammed up. We asked several people for some help that worked at the airport only to get ignored. Our return to Gatwick was definitely easier though. We were checked in through security in no more than 30 minutes. Which left us plenty of time to relax in the spacious seating area. It's very open lots of windows and shops (slightly overpriced but what do you expect?) We boarded and flew home quickly!