Yerevan Airport

Customer Reviews

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Terminal Seating 12345
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 13 reviews
5/10
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8/10

Yerevan Airport customer review

Review by (United States)

Flew into Zvartnots on 13 June on S7 from Moscow. Arrived 21.00 - visa office rep was super friendly. Received my visa and waited maybe 5 minutes in line for immigration. Officer friendly and said "welcome to Armenia". Bags were already coming into bag claim so my friend and I got our bags and were out into the mass of people waiting. Departed out on 22 June - 5:30am S7 flight to Moscow. Check in was packed but being Exec Plt on American gave me use of the Biz class counter. They tagged my bag all the way to Chicago and gave me lounge access. Immigration was quick even with many flights leaving (well 4 flights - that is a lot at EVN) in the early morning. Lounge was great - nice breakfast foods and plenty to drink. Quiet and located above the large Duty Free shop. Took 1 minute to walk to my gate from the lounge. Free wifi throughout the terminal and gate area. Overall a nice little airport and very friendly people. A good welcome to Armenia.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Yerevan Airport customer review

Review by (United States)

The new airport was a pleasure to experience especially compared to the former Soviet era airport (some of the older reviews focus on that period). The staff are friendly and the shops were fine and reasonably priced. They keep adding services and shops so I look forward to seeing the changes this year when I travel there.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Yerevan Airport customer review

Review by (United States)

Arrived and Departed through Zvartnots. Airport was clean modern and spacious. Arrival procedure was quick and was done in about 15 minutes. All signs in English Russian and Armenian. Airports was quick to get around because its so small and not very busy. Check-in at departure was fine security quick. A few duty free and food options. Didn't have any problems. Its like a small sized North American regional airport and its services available reflect this.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
1/10

Yerevan Airport customer review

Review by (Switzerland)

Having traveled through a lot of airports on all continents Yerevan Zvartnots airport is where I had the worst experience with staff - unpleasant staff to get a visa very unpleasant staff at passport control and at security control. I was traveling with a group of 8 persons all of us had the same experience. The experience was worse for those having non-european passports. We felt we weren't welcome in Armenia. It was also the first time I couldn't find anyone speaking English or any of the main european languages in an airport aiming to be international. The terminal is modern and clean for the transit zone but the public zone is old and toilets were dirty. Waiting time was very short for baggage but long at passport control.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Yerevan Airport customer review

Review by (United States)

Check in terminal needs a serious upgrade but otherwise service was efficient and quick for both check in and arrival. Money changers available at all hours. The departure lounge is modern with nice duty free shops and food vendors who accept credit cards. Arriving passengers should note that they should negotiate their cab fare because there is a tendency to over charge for rides into the city. Never pay more than 3000 AMD
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
3/10

Yerevan Airport customer review

Review by

When you arrive generally from the plane to the exit to Yerevan you need no more than 20 mn provided you hurry to be the first to visa queues. I frequently fly to Yerevan and I always keep 3000 AMD to pay for the visa but you can change at the bureau de change near the visa office. Queues at the immigration vary because sometimes 2 or 3 flights arrive at the same time. Baggage delivery is quick. There is a duty free shop before but I don't used it. Beware of cabs outside they may charge you up to 5000 AMD to the city normal price is 2000-3000 AMD. When you leave you go first to the old terminal soviet - build but it's acceptable. There are now drop off counters for Air France at least and staff know english and sometimes french. Duty free shop nice and prices in the bar apparently went down recently although you can pay in AMD only. A splendid view on Mount Ararat from the new Terminal.
no
3/10

Yerevan Airport customer review

Review by

Departed from Zvartnots International Airport to London Heathrow with bmi. The check-in procedure was fast. Since the airport departure tax was included in the ticket I did not have to pay AMD10000 at the airport. Before reaching the passport control there was a new security point - fingerprinted and boarding pass scanned. As a business class passenger I took advantage of visiting the VIP lounge located on the 2nd floor of the airport. The lounge was modern with comfortable couches and toilets however selection of snacks was poor. Duty free shop nice but several goods were missing.
no
4/10

Yerevan Airport customer review

Review by

I use this airport on a monthly basis and the experience is pleasant. Check in is efficient despite the added security of computerized finger print controls. Passport control is always very quick as there are always at least ten passport booths open and never more than one plane arriving at a time. The best part is the free wifi and the duty free shop that can be used upon arrival as well as departure. The prices are amongst the cheapest in the world.
no
4/10

Yerevan Airport customer review

Review by

Arrived at the Zvartnots aiport with Austrian flight from Vienna. The new terminal was very impressive and ultra modern with nice design clean washrooms nice duty free shops and friendly stuff. Passport control was fast but thorough. Luggage delivered without any delay. Upon leaving the luggage area my tags were checked by a uniformed stuff which excludes possibility of picking up a wrong bag. Before leaving the arrival terminal I was offered to sign up for an airport authorized taxi to avoid any contact with private taxi owners. Departure from new terminal as well. Check-in was a bit slow due to an security system: fingerprints taken at the check-in and then checked again at the gate before boarding the aircraft. Overall experience is positive.
no
4/10

Yerevan Airport customer review

Review by

New visa procedure obliges to pay in drams so you have to take your visa at the Armenian Embassy abroad or to change beforehand at a bureau de change close to the visa office (cheaper). In both cases it goes very fast but I guess it depends on the time you arrive. With the visa in my passport from plane board to the exit it took exactly 14 minutes which is fantastic indeed. Longer if you need a visa. The new terminal in Erevan is fine and efficient both when you leave or when you arrive.
no
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