Vilnius Airport

Customer Reviews

No Skytrax Rating
Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 15 reviews
4/10
No Skytrax Rating
Sort Reviews by :
Show
2/10

Vilnius Airport customer review

Review by (Netherlands)

The airport is not well designed and badly sign-posted especially if you arrive by rental car. There are no signs at all telling you where to return your rental car. After driving around for a bit we decided on a hunch to try the multi-storey car park. Just behind the entrance there is a smallish sign with the logos of the rental companies but again no sign to any designated parking spaces. So we kept on driving upwards until we saw signs indicating the reserved parking spaces for Europcar Sixt Avis etc. Again no instructions on what to do next with your keys. We then try to find our way to the departure hall. The only obvious entry is via a narrow sidewalk beside a ramp leading around the old terminal building up to the second floor of the new building. Inside no car rental office to be seen. A plan of the airport indicated that rental companies could be found on two locations inside the old terminal building that functions as departure hall at the ground level. But no indication of which rental firm is where. No signs indicating how to reach that part of the airport. It turns out you have to leave the building cross the road to the old building find a staircase downstairs. Here you find signs to car rental but pointing in two opposite directions! I tried left but found that my company was on the other side of the building. Once I found it I had to accompany the operator to the car for inspection. And after inspection back to the terminal building. Good thing we were there with good time to spare! Our flight left from gate A2. For gate A2 and A1 there were a total of 6 seats in the waiting area so waiting passengers had to spread out to rest of the A wing of the departure lounge. The airport tries to show an environmental consciousness by placing separate garbage can for paper plastics and other items. Funny thing is that cleaning staff empties the three cans into one big garbage bag!
Queuing Times N/A
Terminal Cleanliness 12345
Airport Shopping 12345
no
8/10

Vilnius Airport customer review

Review by (Germany)

A small airport which is easy to navigate. Arrived on Lufthansa which uses an airbridge so it is just a few steps down a stairway and a 50m walk to get to the baggage carousel. After a 15 minute wait baggage arrives. No border controls so a real quick way out of the airport. Busses to downtown Vilnius and central station are a good option. The train to Vilnius station is a couple of minutes walk from the terminal building. Unfortunately the timetable in the airport arrivals hall does not match the - updated - timetable which is actually in force but only on display at the station platform. So save yourself the hassle and take the airport bus which departs right in front of the terminal. Bus tickets are for sale at the newsstand in the arrivals hall (2 Lats/ride). Departure from Vilnius is very easy. Friendly check-in and security staff. Low cost travellers be aware of the measuring devices they have installed on the security conveyor belts. Quite obviously all the boardcases to be screened must fit though that frame. Also they keep announcing the WizzAir and Ryanair luggage restrictions so it is better to adhere to them from the start. Vilnius features some airside shops and coffee bars and a very quiet business lounge with various drinks sandwiches and fruit. This airport has a stress less atmosphere - a nice gateway to Lithuania.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
6/10

Vilnius Airport customer review

Review by (United States)

This airport is quite small. The tourist information office was helpful and friendly. Be aware if you rented a car from Hertz at another location and return it at the Vilnius airport you won't have the keycard necessary to enter the rental car parking lot (which is not well-signed). You will have to pay to park or park semi-illegally in front of the terminal and run in to your rental company to get the card so you can enter the lot and return your card. I assume it is the same with other rental car companies. If you had a lot of luggage you may wish to take the city bus to the train station instead of the train as you will have to go down a flight of stairs at the train station. There's no elevator. Passport control and security was quick in the early afternoon. Even though there aren't many planes at the airport if you are in a regional or smaller jet you'll have to ride a bus to the plane.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Vilnius Airport customer review

Review by (United Kingdom)

I agree with the other reviewers. Generally a good airport. The walk from the aircraft to the arrivals area and immigration is quite long and involves quite a few stairs. It could be that it is just the budget airlines that park a long distance away. The airport is well served by public transport and the bus service is cheap and convenient. Search the net for the public transport companies web site. They have a good route planner. Buses 1 and 2 head into town and are frequent. No problems with departure. A queue at the security was a little long but moved fairly quickly.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Vilnius Airport customer review

Review by (United Kingdom)

After constructing the new modern annex building VNO became more spacious and got some contemporary airport feeling to it. Check-in is speedy and terminal is spacious with shopping snack restaurant and decent yet cheap coffee from coffee-machines. Arrivals are a little complicated and it takes forever to reach the baggage reclaim area despite the airport being small. Insufficient effort in planning I guess? Anyway other than that it's all fine. Compact and adequate airport for a nice and lovely city.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Vilnius Airport customer review

Review by (Spain)

Vilnius Airport is a peculiar building. The Arrival Hall is a Soviet-era train station. The Departure/Check-in area accessed via shed-like ramps is like bus station. The Departure gates is more typical of modern airport. On arrival you first walk up to the top level for passport control then you have to walk two levels down to baggage reclaim and exit. The airport is less than 5km from the city and there is a bus service (2.50 litas) that takes you to the central train and bus stations (a short walk to the Dawn Gate in the Old Town). Small airport. Free wifi. Adequate seating. Decent food.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Vilnius Airport customer review

Review by (United Kingdom)

The airport has undergone a reconstruction a few years ago and is now much more spacious and modern than it used to be. Departures procedures typically take very little time and it's one of the quickest airports in this sense that I have used. Arrivals are ok however I cannot understand why it takes so long to get to the luggage reclaim and exit considering it's a small airport designed to carry about 3 million passengers. It takes less time to reach the arrivals area in some airports that are 10 times larger. Other than that it is a good airport with the primary advantage being its closeness to the city center ie. just about 3-4km from the downtown almost a walking distance. Unfamiliar travellers should beware taxis which are about 3-4 times more expensive than typical city taxis so it is advisable to call a taxi from a taxi company even if there is a bunch of them waiting at the entrance. There is also a rail service which takes you to the main train station of Vilnius. Buses also operate. Overall it is a good and adequate airport for a city of this size which is very close to the city and therefore very convenient.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Vilnius Airport customer review

Review by

Vilnius airport is clean and compact - arrivals and departures are a breeze - although there could be more facilities in the departure lounge. If you are arriving as a tourist do not use Martonas Taxis to get to city centre! They will grossly overcharge - in my case 80 litas for a 5 km drive to old town ( approx 10 times overcharge).
no
na

Vilnius Airport customer review

Review by

A nice airport clean and efficient. Only about $7 cab ride to town. The bar/restaurants on landside are good and cheap (like the rest of Lithuania) even if the food is a little basic. Free wifi everywhere. Security/immigration can take a while when leaving and the airside business lounge is busy at times. If you change money at the airport make sure you get lots of small notes as some of the larger denominations are a bit of an embarassment in taxis and so on!
no
na

Vilnius Airport customer review

Review by

Arrivals hall beautiful. Baggage claim is horrible and cramped. Planes don't always use skyways for some reason which is not nice in midwinter. Facilities are basic but you can be off the plane and in a taxi in about ten minutes so who cares? Outbound no need to arrive early. No long walks to the plane. City centre very close. Buses are cheap but very very basic. Buy ticket from driver with local currency only. Microbuses a bit nicer and quicker and still only 3lt or 1euro. People under 25 are more likely to speak english. WiFi available but pretty poor connection.
no
1 to 10 of 14 Reviews