Verona Airport

Customer Reviews

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Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 13 reviews
4/10
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9/10

Verona Airport customer review

Review by (New Zealand)

Possibly not many potential travelers are searching for Verona airport but if you are be assured it is small compact and easy to get in and out of. We arrived from Frankfurt. There is no information at all for incoming travelers so make sure you know where you are going beforehand! Buses right outside go to the train station every 15 minutes but that is a good 40 minute walk from the city center so take a taxi instead for about €30-40.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
9/10

Verona Airport customer review

Review by (United Kingdom)

I just had to post a review having travelled to and returned form Verona airport this past week. I cannot understand how my experience was so different to the majority of the reviews I have read! The terminal was clean had several shops toilets were immaculate and the service was efficient. There is not a large number of amenities but this is a small airport and it has a range of small shops and eating facilities. I would not hesitate to use this airport again.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
7/10

Verona Airport customer review

Review by (Ireland)

I was dreading having to depart from this airport after reading previous reviews so it was a pleasant surprise to find it reasonably comfortable clean and spacious. I may have been lucky enough to be leaving at a time when it was less crowded (Aer Lingus to Dublin 24th July 2014 late afternoon departure). The terminal was easy to navigate I'd checked in online so just used the bag drop which was straightforward and quick. I didn't use any landside facilities. I thought the airside duty free was small but adequate (it is a small airport after all) and the airside upstairs' bar/cafe had plenty of space with a full-length window onto the tarmac and a nice view of the Dolomites beyond. The wifi was fine. Pleasant service and good Prosecco. Spent a relaxing hour there before boarding. Didn't eat - there's a self-service cafe and small waiter-service restaurant. Certainly happy to travel from there again.
Queuing Times N/A
Terminal Cleanliness 12345
Airport Shopping 12345
yes
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Verona Airport customer review

Review by (United Kingdom)

Dirty airport. Garbage bins overflowing. Toilets filthy. Duty free only if you fly out of the EU. Security is a joke. Immigration non existent. Baggage handling a bore. Ground transportation incompetent. General safety standards do not comply with EASA regulations. Catering staff sullen and indolent. Catering disgusting. In short - avoid.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
na

Verona Airport customer review

Review by (United Kingdom)

Have the misfortune to have to use Verona airport to get from Newcastle UK to Lake Garda. It must be the worst airport I have ever visited. Been through 3 times this year and each time was awful. It is dirty filthy toilets and smelly. Eating outlets are poor with the most sullen staff even when you are friendly to them and speak Italian. The coffee tasted disgusting. They must be very unhappy in their work. Wait times for luggage to come through are unbelievable even when it is quiet it can take an hour for the first cases to appear. This airport has no sense of pride. Queues at check in are very long they just can't cope with more than two flights! Worst of all are the cattle buses - they call you to the gate then squeeze you into the shuttle leaving a packed bus in sweltering heat for 15 or more minutes before one of the many drivers just standing about deigns to drive it. We reckon its a game they play and laugh at the tourists. This is where you pick up all those holiday bugs you take home. Wake up Verona airport - in this day and age this is wholly unacceptable!
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
7/10

Verona Airport customer review

Review by (Italy)

Though Verona is my home town I rarely use this airport. The mission of this airport seems to live in the age of state-run airports and flagship carriers. Sadly that age has mysteriously disappeared a long time ago. Thus the airport is not friendly for weekend commuters and budget travellers while trying to suit the needs of business travellers and charter flights. The check-in area is spacious and rationally planned. The choice of shops before security is sufficient. I'm travelling on a Sunday morning and the flow of passengers is scarce. Security looks very professionals and friendly enough though procedures are strict. After security there is virtually nothing in the non Schengen area. Gates areas looks minimal but there's enough seating and two vending machines a coffee shop a toilet and TV screens with no audio. Area doesn't look to be cleaned on a regular basis and looks small. Two 190 pax flight leaving at the same time may bring to chaos apparently. Finally this seems to be one of those airports where you are supposed to board a bus even if your plane is at twenty steps distance from the gate.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
5/10

Verona Airport customer review

Review by (Ireland)

The space airside is very limited and prone to crowding. Modest shops and catering only. Rather more facilities groundside including a small viewing terrace. There is a frequent bus to the city railway station but buying a ticket for it is not easy. Try the car park payment office in the arrival hall. In Verona you must get your bus ticket before boarding. Check-in was prompt and as I travelled hand baggage. Security was rather slow. This airport seems to have a great deal of airlines but many flying limited schedules and not always daily services.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
2/10

Verona Airport customer review

Review by

Verona airport is a nightmare we had to wait 2 hours for our luggage on arrival and when the hard top cases eventually turned up they were smashed and we had to spend our week trying to get more cases to go home with. We took out insurance only to discover that after £50.00 excess on our insurance we probably will not get our money back.
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2/10

Verona Airport customer review

Review by

Apart from the marked overcrowding in the check-in and departure areas noted by other reviewers Verona airport is also noted for very slow delivery of luggage from incoming planes to the baggage reclaim areas. On a very recent trip they also failed miserably to get all the luggage onto our outgoing flight in time for its scheduled departure. In consequence we lost the departure slot and were delayed for a further hour and a quarter all cooped up on the plane before the flight was re- routed and able to get away. The return trip check-in contributed to this because only two desks were initially available for the passengers on our A300 and the queues extended outside the terminal building. This experience has certainly put us off flying via Verona again.
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2/10

Verona Airport customer review

Review by

I was surprise do not see any comment on this airport. Due to business reason I often fly from Munich to Verona. The Verona airport is basically a business airport and used on winter by many charter airlines that bring many north Italians to the warm islands of Maldives and to the Caribbean. The terminal is modern and clean with a good organization and nice shops and restaurants. The connections to the city are also very good.
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