We had a real problem when we turned up at baggage check-in. We had made a mistake on our Ryanair booking and needed to rebook. The airport staff could not have been more helpful. We were prepared to pay whatever it cost to get back to UK but 2 of the staff insisted that we try booking online first as the price was exorbitant and even directed us to a place over the road where we could have Internet access and printing facilities for the boarding card. This did not work because the Ryanair site was once again having problems. Back at the ticket office we bought our ridiculously expensive tickets for the following day and the lady behind the counter directed us to a B&B nearby. She really couldn't have been more pleasant or more helpful. A poor experience of Ryanair but an excellent impression of Treviso airport staff.