✅ Verified Review
| It takes nearly three hours to pass through Venice Airport, all of which you will spend on your feet in queues in an atmosphere of noise and chaos, surrounded by people becoming stressed because they believe their flights will leave without them. The best advice is to treat it as comedy, a free drama expressing Italian character. No point getting cross, a large proportion of travellers are Brits, who express their character by queuing peacefully but grumbling a bit. Especially bite your tongue in security, where the staff are an unattractive mixture of officious and incompetent. Five tips: (i) after checking in, you have to go upstairs for security - ignore signs (not many anyway), there is only one way through and it is mixed up with departure desks, (ii) there are two queues for immigration, to the left for e-reader passports (about 45 minutes yesterday) and to the right for others (goodness knows, but it was five times as long and barely moving), (iii) water bought after security is at bandit prices, (iv) there are no facilities for children, and so few seats that they have to be reserved for the very elderly or infirm, (v) elderly passengers should request a wheelchair from the drop off, it is a long way on a narrow windy path/passage mixing ingoing and outgoing so they are likely to be knocked flying (we were travelling with two 90+ relatives). Other reviews show that we did not just hit an unlucky day and the authorities have no intention of improving the airport, so either you treat it as part of your experience of Italy (after all, our flight did take off, though we sat on the tarmac for an hour while the baggage handlers messed around) or you resolve only to come back to Venice by train (as we have done, but that is a luxury available to the retired). It also makes you appreciate Heathrow - also long queues, but a sense of purpose and staff who are trying to help in difficult circumstances, rather than indifferent to them.