Valencia Airport

Customer Reviews

No Skytrax Rating
Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 12 reviews
4/10
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3/10

Valencia Airport customer review

Review by (United Kingdom)

We arrived two and a half hours before the flight, but you need it. Only two check in desks open so a very long queue of an hour. Then another hour queuing inside for something to eat at the only fast food restaurant. Get used to standing and waiting in this airport.
Experience At AirportDeparture Only
Date VisitAugust 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Terminal Seating 12345
Terminal Signs 12345
Food Beverages 12345
Airport Shopping 12345
Wifi Connectivity 12345
Airport Staff 12345
no
1/10

Valencia Airport customer review

Review by (Ireland)

This airport is really badly looked after. The bathrooms were filthy, so were the seating areas and floors - looked like they hadn't been cleaned in ages. Starbucks tables and floor strewn with rubbish. Staff at security grumpy. No charging facilities that I could see. Awful airport.
Experience At AirportDeparture Only
Date VisitJuly 2015
Type Of TravellerCouple Leisure
Queuing Times 12345
Terminal Cleanliness 12345
Food Beverages N/A
Wifi Connectivity 12345
no
6/10

Valencia Airport customer review

Review by (Brazil)

As the former poster said the airport is very outdated not enough space for the check-in area so when the airlines start their procedures the airport becomes a gate to hell. There's a nice restaurant at the top where you find friendly staff and a balcony to watch planes departing and arriving. Security is strict and this airport and will open all your carry-ons.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no
4/10

Valencia Airport customer review

Review by

Small but pleasant and convenient airport. Short ways upon arrival luggage delivery is usually quick. In the public area good food court with nice views on the apron. A modern metro line connects the airport to downtown Valencia every 10 mins - reliable service at EUR2.90 one-way travel time to central station "Estacio del Nord" around 20 mins. It is much cheaper to buy a 10-ride travel card for EUR10.40. Upon departure check-in was hassle-free - however self-service machines are for Iberia flights only. No queue at security friendly staff but with little English knowledge. Boarding gates A-D are lacking proper airconditioning so that it can quickly become very warm there - it is more pleasant to wait at the gates R1-R10 in the new pier.
no
4/10

Valencia Airport customer review

Review by

Used Valencia airport several times a year and never really had any big problems except for random gate changes and poor queuing system. Sometimes the buses are used but more often you walk across the runway to get to the plane which is usually parked half a mile away. Don't really know whose fault that is but I suppose you just put up with it as long as the flight leaves roughly on time.
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5/10

Valencia Airport customer review

Review by

One of the dullest airports I've been to. After security there's no We live in Denia so we are equal distance to Alicante/Valencia airports. We much prefer to use Valencia and now the re-building is complete it is excellent. A new Multi-storey car park opposite the terminal with easy access a bit more expensive than before at 1.20€. There is also a long term car park in P4 outdoor site but no transfer bus to the main building and just as expensive as the main P1 park. The main car rental firms are very near. The new metro into the city (Xativa is the main railway station) also linking at the terminus with the tram to place you just outside the Americas cup area. I just wish the train extension from Denia was completed. All meals we have had have been good I agree that they should be open both earlier and later to meet passengers needs! Generally it is a cool spacious and pleasant place easy to access by road metro and bus.
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3/10

Valencia Airport customer review

Review by

One of the dullest airports I've been to. After security there's no paper shop just a duty free cafe and random charcuteria style shop. Security guard said I could go back to check in side and buy papers but to be honest i couldn't be bothered to go through security yet again! However on the good side the cafe is heaps cheaper compared to Malaga and Alicante Airport.
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na

Valencia Airport customer review

Review by

Great unless you travel in the evening. Shops all close early - lots of passengers but down come the shutters! No hot food available after 19-30 a bit bizarre as Spanish dining time is 8pm +. What was available was poor quality not improved by seeing the cockroaches running around the bar by the sandwich grill- nice! When I complained to the Airport desk- shrug of shoulders- a comment that lots of people complain- then why no action? On the good side it is small and good airbus service to the city centre.
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na

Valencia Airport customer review

Review by

We travel to Valencia several times a year. The airport is ok although we mainly have trouble with the buses from plane to terminal and vice versa. Several flights get 'parked' in random positions which throws the bus pick-up schedules out the window. We have sat on the tarmac and stood in the connecting shutes waiting for transfer on and off the plane for over an hour sometimes. Excuses like 'the bus is broken' wear a bit thin when you see dozens of them zipping about outside the windows unloading other planes. Sometimes the pilot fed up with waiting has moved the plane nearer the terminal so passengers can get off and walk. We wonder whether this 'problem' just affects a certain budget airline as it's mostly these that are sometimes left 'stranded' and delayed.
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na

Valencia Airport customer review

Review by

Valencia Airport is having a makoever in time for 2007's America's Cup. It looks like it is going to loose its small and friendly status. Bit of a building site at the moment. Most car hire companies now relocated to a car park which is a 10-minute walk away (there's a courtesy coach). Directions out of the airport subject to change as they are building new roads around the airport.
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