Townsville Airport

Customer Reviews

No Skytrax Rating
Terminal Seating N/A
Terminal Cleanliness 12345
Queuing Times 12345
Customer rating from 2 reviews
6/10
No Skytrax Rating
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7/10

Townsville Airport customer review

Review by (New Zealand) 30th August 2012

Comfortable and clean provincial airport. Didn't use any facilities other than the toilets which were clean and tidy. Only real criticism is lack of seats at the gates - I was on a full A320 flight to Brisbane and there were only seats for about 100 passengers. There is also no segregation of incoming and outgoing passengers - the former have to weave their way through those people waiting to board. Passengers seated in the rear half of the cabin were requested to go down stairs across the tarmac then up stairs to the rear door of the aircraft. However by the time I reached the front of the queue the outside doors had been locked so I had to fight my way through the whole length of the aircraft cabin.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
yes
4/10

Townsville Airport customer review

Review by (Australia) 8th January 2010

Arrived for domestic flight to Cairns checked in online and no hold bags so straight to departure lounge. Security queues reasonable at early morning departure. On arrival back straight off plane there were 2 other aircraft at the gates and lots of people inside the terminal. Arriving and departing passengers not separated so bodies everywhere which slowed down getting outside. Being a small domestic airport everything is compact so no long distances to traverse.
Queuing Times 12345
Terminal Cleanliness 12345
Airport Shopping 12345
no