Tokyo Narita Airport

I look forward to arriving at and departing this facility. Yes it's over 30 years old but it is well maintained easy to navigate and staff always very polite. Terminal 1 has a huge observation deck that is open to everyone for plane spotting. Lots of shops and places to eat. Just a pleasant facility overall.

Fine place for a layover. Transited through here from USA to Vietnam only a 3 hour layover. Time to get a quick bite to eat and rest. T2 entire time. We were in satellite area so limited stuff but still plenty. Transit was easy took all of 10 minutes including restroom breaks. Return had 12 hour layover. Met a friend and visited Narita. Immigration and customs no issues all very polite. Entire process took maybe 20 minutes. Return did some shopping in the mall pre security. Lots of offering buts expensive. Back through security took no time again efficient and friendly. Had showers before our flights. 2 shower rooms for 30 minutes was just under $20US. Nice hot shower towels soaps all provided. Clean facility. Airside T1 plenty of options but just snoozed. Easy transit nice clean airport.

Considering how much effort most other (neighbouring) countries are putting into maintaining efficient comfy and enjoyable airports Narita fails miserably in comparison. Security lines are long and slow terminal (1) is old and cramped; the usual orderliness and pleasant attitude of the natives is not sufficient enough to improve the sad state of this airport.

Transferred through here on the back to the US. You have to pass through security to connect to your flight. Dreadfully long lines but the security personnel seemed efficient so I believe multiple flights passed through at the same time. Info boards were clear signs were clear plentiful shopping average food options clean and bright terminals plenty of clean restrooms polite people comfortable connection airport.

Got stuck in Tokyo's airport for about 4 hours enroute to Bangkok from JFK. Very nice airport. Clean friendly staff good options for food and shopping. They even have an origami museum which was very cool. Only negative is that we weren't alerted ahead of time of our delay. All in all a very nice airport to be stuck in.

Terminal 1. Ok but very long wait for luggage (despite priority-tagged came out after non-priority luggage) and only just made connecting flight. Very busy on 3 Jan but they need to get the luggage thing sorted out. However smooth connection to bag-drop for next (internal) flight.

I used Terminal 2 twice within 10 days and although it is an efficient airport I must say I was a bit disappointed as I was expecting a much newer and bigger terminal. Food options and duty-free shops are quite limited airside and terminal looks tired. Immigration and customs were fast and efficient and staff very courteous as were all personnel I came across. Bus limo service to hotels just terrific.

Great airport. Well organized not very long waiting times nice staff and seems to be very efficient. Only problem: The distance to downtown Tokyo!

I have been using this airport a lot over the past three years. Every single time I use Terminal 1 South. Whenever you arrive there are going to be long immigration lines but nothing compared to the US these days. Departing I was preparing for the worst since I was leaving around 5pm when most of the flights to the US depart. I was very pleasantly surprised I breezed right through security and immigration then right to the ANA Lounge. Speaking for Terminal 1 South if you don't have access to either the United Club or the ANA Lounge the restaurants and shops are very limited. The ANA Lounge is great! Overall this is an ok airport.

Left Japan with EK using NRT Terminal 2 this month. Very modern spotless well signed terminal. A good example of how larger Japanese public and private buildings are build and maintained. There are a lot of good restaurants and shops but mainly before (fast and polite) customs and security. Excellent airport only drawback being its distance from city center. Hotel limo buses however are cheap (ca 30 USD) and comfortable.